I have previously reviewed this Hotel very highly as great location, facilities and service. This time I could not say that about the facilities at least. Got a tired, renovated room facing Hay St and the associated noise. Poky room with three single beds. TV was ordinary. Had restaurant breakfast which was great value and service. No room service other than between 5-9 pm and no mini bar. Maybe I just got a dud room from the booking agent but was not overly impressed with either, so will not be in a hurry to return which is disappointing.