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“Barclay, feet of clay”

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Barclay Suites Auckland
Queenstown, New Zealand
Level Contributor
461 reviews
100 hotel reviews
common_n_hotel_reviews_1bd8 297 helpful votes
“Barclay, feet of clay”
Reviewed 23 April 2014

Downtown Auckland can be quite expensive and the competitive price of the Barklay Suites is quite attractive. On arrival we are upgraded to a "two bedroom" suite, but what on earth we are going to do with the extra room? His and her bathrooms? How is this an upgrade? The suite is well set out and equipped, but a little worn. And there is a stale smell which we can’t get rid of. Bad cooking from the efficient kitchenette, or too many blokes sharing? Despite the welcoming room rates, parking and internet are prohibitive here and we do not partake. Location is great and some of our favorite eateries are just around the corner, so that is a plus. The biggest downer comes when we turn the lights out. No air conditioning and it is still warm and humid in Auckland in April. And it is noisy outside tonight which is a problem with an open window seeking a breeze. Bottom line, no air con, too humid, too noisy, no go!

Room Tip: If you can handle humidity and noise, maybe this place is for you
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  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Constant T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BarclaySuitesGM, General Manager at Barclay Suites Auckland, responded to this review, 16 June 2014
Thank you for your feedback Andrew Kristi

Barclay Suites appreciates all guests’ feedback.

We have addressed your concerns during your stay.

Thank you for staying at Barclay Suites, We hope to see you again on your next visit to Auckland

Regards
Franz Staufer
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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582 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (184)
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English first
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 22 April 2014

Didn't have the problems with noise another user had, and I was on the 19th floor. Pretty standard hotel with sofa, bed, shower only, etc... but the addition of the mini-kitchen and washer/dryer unit was definitely a plus. Close to everything I needed in Auckland, and had a great view of the harbor and tower. Only complaint was that, if driving, it's fairly difficult to find, as the entrance is on a spur off of the main roadway. Not so much a complaint as an observation - the walls inside could use some dressing up - getting off the elevator and staring at concrete walls made me wonder if I was in the right place.

  • Stayed April 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Fenicks F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BarclaySuitesGM, General Manager at Barclay Suites Auckland, responded to this review, 1 May 2014
Thank you for your feedback Fenicks F

Barclay Suites as you have written is fully self contained with all Stainless steel appliances in Kitchen and Washing machine and dryer and with spacious suites located in the heart of Auckland CBD.

The main entrance is located on 74 Albert Street which has illuminated modern signage.

I look forward to welcoming you back to Barclay Suites.

Regards
Franz Staufer
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 22 April 2014 via mobile

This hotel is in the middle of town and is close to the shops and food. Our room was on the 4th floor and it faced the main road, unfortunately for us the building next door had bright street lights that cut straight through the gaps in our curtains and hit our face all night. The street noise also travelled through our room causing us to need ear plugs for a decent nights sleep. The hotel itself was nice, spacious and clean.

Stayed April 2014, travelled as a couple
Helpful?
Thank sketchthat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BarclaySuitesGM, General Manager at Barclay Suites Auckland, responded to this review, 16 June 2014
Thank you for your feedback Sketch that

Barclay Suites appreciates all guests’ feedback.

We have addressed your concerns during your stay.

Thank you for staying at Barclay Suites, We hope to see you again on your next visit to Auckland

Regards
Franz Staufer
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Adelaide, Australia
Level Contributor
153 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 180 helpful votes
Reviewed 22 April 2014 via mobile

This is apartment was nice. Kitchen facilities & laundry facilities in room. Clean, spacious, good tv stations and great views of the harbour.
But and this is a big one, noisy as hell on weekends. Even on the higher floors 25+, Friday and Saturday nights expect to hear loud music from everywhere and people as it is located in the entertainment area with several pubs directly below. But if the price is right and you take the above into consideration should be fine

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank travel_yoda_aus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BarclaySuitesGM, General Manager at Barclay Suites Auckland, responded to this review, 29 April 2014
Thank you for your feedback lomax_australia

Barclay Suites prides ourselves (as you have mentioned) with spacious, clean Suites with full Kitchen & laundry facilities and great views of the harbour.

As we are located in the heart of Auckland City we do experience some common street/public noise, we are currently working with the council.

You have taken some great photos of our great views.

Regards

Franz Staufer
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pontypridd, United Kingdom
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed 21 April 2014

We arrived an hour earlier than check-in and were given a free upgrade as our room wasn't ready - so we were already pleased having not even asked for this!

The rooms are really big, it's like a proper apartment. We had lovely views of the skytower and harbour and we felt this was superb value for money.

You can get the Airport Express bus from the airport, which costs around £10 and stops just around the corner.

This was our first time to Auckland, and the Barclay suites were in a perfect location to explore the city. We stayed on the 13th floor, and didn't experience any noise at night at all.

We couldn't have asked for anything better, so there is nothing more to say here - just book it!

Room Tip: Harbour view rooms are great
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  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank darbydoo1806
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BarclaySuitesGM, General Manager at Barclay Suites Auckland, responded to this review, 29 April 2014
Thank you for your feedback darbydoo1806,

Great to read that you had a fantastic stay with us.

We pride ourselves on our spacious suites ensuring that our guests are comfortable.

Yes we are located in the heart of the city conveniently next to public transport bus stops.

Thank you for your comment "just book it" I agree many thanks

Some great photos added.

I look forward to welcoming you back soon.

Regards

Franz Staufer
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Victoria, Canada
Level Contributor
77 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 20 April 2014

We weren't sure what to expect with Barclay's as the new owner of the Chifley Suites we had booked for our stay in Auckland. It was, simply, awesome. We walked into a 25th floor room (we had asked for a high level if possible), and we had the most fantastic views of Auckland harbour, the Sky Tower, and the city. Thank you! Some folks had said it was noisy - you can't be in a city without city noise and that's all it was - no different from Vancouver, Toronto, San Francisco in their downtown accommodations. Thanks for a fantastic stay!

Room Tip: Ask for a high level room, and check in as early as you can manage to secure one.
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  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Troll2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BarclaySuitesGM, General Manager at Barclay Suites Auckland, responded to this review, 29 April 2014
Thank you for your Troll2010

I am pleased to read you had an enjoyable stay and experience while staying with us.

All Barclay Suites have great views of the City or the Waitemata Harbour. Yes I agree with your comment "you can't be in a city without city noise and that's all it was"

Barclay Suites is located in the Heart of Auckland city close to everything eg Restaurant, Bars and Transport.

I look forward to welcoming you back on your next trip down under from Canada.

Regards
Franz Staufer
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tauranga, New Zealand
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 April 2014

Reception was one person and busy. There was no ironing board in the room, when it eventually arrived, we managed to write off a shirt because the iron was filthy. Don't expect to get any sleep as it must be above half a dozen bars. The patrons seem to relish screaming and yahooing until 5am, you cannot block it out. There is no way the rack rate should be where it is, not value at all. After sending the manager a couple of emails to try and address some issues, I have still not had a reply. No service here. They say there is a parking building next door, they don't tell you it is $40 overnight to park there. Avoid at all costs

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bazza33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BarclaySuitesGM, General Manager at Barclay Suites Auckland, responded to this review, 16 June 2014
Thank you for your feedback Bazza 33

Barclay Suites appreciates all guests’ feedback.

We have addressed your concerns during your stay.

Thank you for staying at Barclay Suites, We hope to see you again on your next visit to Auckland

Regards
Franz Staufer
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Barclay Suites Auckland

Property: Barclay Suites Auckland
Address: 74 Albert Street, Auckland 1010, New Zealand
Region: New Zealand > North Island > Auckland Region > Auckland
Amenities:
Fitness Centre with Gym / Workout Room Kitchenette Suites Wheelchair access
Hotel Style:
Ranked #7 of 113 Speciality Lodging in Auckland
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Barclay Suites Auckland 4.5*
Number of rooms: 110
Official Description (provided by the hotel):
The Qualmark 4.5 star rated Barlcay Suites Auckland is only 100 metres from Queen St, in the heart of the CBD - and look out for fresh new suite decor in 2014! With an average of 50 sq metres per suite, there are 110 one or two bedroom configurations to choose from. Each suite is fitted with contemporary furnishings, quality kitchen and laundry appliances along with full self catering facilities. A special feature in all two bedroom suites is the inclusion of two bathrooms. We have thought of everything for your stay - flat screen TV, SKY TV, broadband internet access (fee applies), stereo with iPod/MP3 playout to name just a few of our features. Enjoy the sparkle of the Waitemata Harbour from our Harbour View suites or enjoy the fast pace of the city in our CBD View suites. ... more   less 
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Also Known As:
Chifley Suites Auckland Hotel Auckland Central
Barclay Suites Auckland New Zealand

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