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“Dirty and Greasy”

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Waldorf Tetra Serviced Apartments
Reviewed 7 February 2011

We were to stay for 5 months but we vacated not even completing 2 weeks. we had paid 2 weeks of rent in advance 3 days for rent since they would not refund.

As soon as we entered apartment, I and my hubby had to clean every nook and corner
for 2 hours. we stayed in 413. the kitchen is very very small. if you are staying for long term, please dont go there. We are now in Waldorf St Martins, for same price we have got 2 times bigger, clean, spacious, a balcony.

to start with we got some black stains on the floor of kitchen and bathroom. almost all utensils were greasy and had food stuck on it. wonder had they really got them cleaned. the cushion was torn. the fridge of smelling and had stains all over it. the carpet was so greasy that we both never walked on it barefooted. we had to always wear slippers(pathetic). curtains were stained by some spill. the sofa looked dirty. the apartment had stink of cigarette and cigarette buds on window pane. (i have attached photo unfortunately i only have this photo)

worst of all, there is ICONZ office beside apartment, you hear generator sound all the day and night. its summer here, if windows are kept open, the sound the is so high that you can hardly sleep. if window is closed, there is no air to breathe.

they show you a different apartment than what they would lend you. which happened in our case.

at the end of your stay, they collect money for replacing bulbs and get a professional cleaning of apartment. however, 3 bulbs were not working when we checked in and as said apartment was not at all clean. many cutlery items are broken and hardly any cooking spoons or utensils.

when we were vacating, the manager there asked us to clean the apartment before leaving. that was rude becoz when we came in, we cleaned and they were even taking money from us to get cleaned. then, why should we clean before leaving since it was not when we checked in there.

we did not get any proper response to our complaints. they did not bother to act on whatever we said. they were rude.

Please check for other options before going there. we are now staying in Waldorf St martins, 3 min away from Waldorf tetra. it is spacious, for same rate as waldorf tetra, with a swimming pool, gym, cafe, calm, clean, bright.

Nags

  • Stayed: January 2011, travelled on business
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6  Thank nags79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 5 April 2011

Thank you for posting your review of Waldorf Tetra on Trip Advisor.

We are very happy that you secured appropriate accommodation at our St Martins property.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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497 - 503 of 587 reviews

Reviewed 25 January 2011

We shared a 2 bedroom apart5nent in Waldorf budget apartmnent in Auckland.It really was not a budjet apartmnent- it was modern,clean,spacious with great view and nice veranda,Good and cheao internet service,free pay tv and free local telephone call,Nice caretaker who were vey helpfull,Very good value for money in a very centralk location

Stayed: January 2011, travelled with friends
14  Thank beginttttt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 5 April 2011

Many thanks for your review of Waldorf Tetra.

We are so pleased that you were happy with the location, service and facilities.

We look forward to welcoming you back in the near future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 January 2011

We stayed for 8 nights in Waldorf tETRA .Wehad a studio well furnished and equipped apartment .Very good location, good service & security- great value in a great location which include free INTERNET & sKY tv.great accommodationfor holiday!

  • Stayed: January 2011, travelled with friends
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15  Thank dean0000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 5 April 2011

Thanks for taking the time to review your stay at Waldorf Tetra.

We are so glad that you found the accommodation to be value for money.

Hopefully you will visit us at Waldorf again in the future!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 January 2011

Central location. Nice clean rooms for the price, though a bit small for traveling with two teenage kids.

  • Stayed: January 2011, travelled with family
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14  Thank Scarp11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 December 2010

We had a great time at Tetra budget apartments in Auckland. We booked a one-bedroom apartment over the internet It was really big, with 2 en-suite bedrooms and a large living room with a kitchen, communal laundry and nice and cheap ,coffee shop where we had full cooked breakfast for NZ$5!!!.
The location is very central and you are a few minutes walk from the Sky Tower, main shopping streets ,the railway station.AUT,and sea front. We didn't have any problem of noise as I am alight sleeper, and it was really quiet for a hotel in the middle of a city. It was a great place to start our holidays in New Zealand. The value was unbelievable NZ$560 per week which include free internet & local calls!!!

  • Stayed: December 2010, travelled with friends
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15  Thank brosssandy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 November 2010

My wife and I stayed there for 3 days. As was written by other users it is located at the central part of Auckland just 1-min far from the Queen street, Auckland tower, Ferry terminal and other shopping centers. Do note that most of Auckland streets are either located down or up hills or mountains. The "Link Bus" and the "Air bus" have stops near the hotel that makes it convenient to reach the hotel. The room was equipped with stove, kettle, Microwave & grill oven, bread toaster and necessary plates and pans needed for cooking. The internet is available for 5 NZD for 24 hours and the hotel staffs are really friendly and helpful. I recommend this hotel to other tourists and it is really worth the money you pay for quite new and clean rooms. Rooms have 2 Washrooms, one in bedroom and the other in the living room.

  • Stayed: November 2010, travelled as a couple
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16  Thank fahmoh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 November 2010

We had a luxury 1 bedroom hotel apartment in Tetra Waldorf for 5 nights.The location is very central in Auckland central and only less than 1 km from the City center. Near Auckland Uni & AUTVery spacious, well maintained hotel apartment with communal laundry & kitchen,.parking & breakfast- just good value and quality

  • Stayed: November 2010, travelled on business
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14  Thank Goldin99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Waldorf Tetra Serviced Apartments

Address: 85 Wakefield Street, Auckland Central, Auckland 1010, New Zealand
Region: New Zealand > North Island > Auckland > Auckland Central
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Kitchenette Restaurant Suites Wheelchair access
Hotel Style:
Ranked #26 of 131 Speciality Lodging in Auckland Central
Price Range: £51 - £99 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Waldorf Tetra Serviced Apartments 3.5*
Number of rooms: 25
Official Description (provided by the hotel):
Waldorf Tetra offers affordable self-contained apartment accommodation in central Auckland. Located within walking distance to Auckland and AUT Universities it is a great location for students as well as tourists, as all of Auckland CBD's main attractions are easily accessible from the Waldorf Tetra. In room kitchenette's allow guests to self-cater with cutlery and cooking utensils provided in room. Guests can purchase groceries from one of the local markets to cook in-room or enjoy experiencing some of the great fine or casual dining options available throughout Auckland City. Conveniently located on the ground floor of Waldorf Tetra is a cafe serving breakfast Monday to Friday. ... more   less 
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Also Known As:
Tetra Waldorf Budget Apartments Hotel Auckland Central
Waldorf Tetra Serviced Apartments Auckland, New Zealand

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