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Waldorf Stadium Apartments Hotel
Ranked #20 of 65 Hotels in Auckland Central
Reviewed 27 December 2013

Three of us stayed at the Waldorf Stadium in a 2 bedroom apartment for a week over Christmas 2013. We had a room on the top (10th) floor, at the rear of the hotel. It was quiet, and we had some glimpses of the harbour (although the main view is of an unattractive car park, and other apartments).

The apartment was stylish and very well appointed, with air-con, washing machine, dishwasher, microwave, oven and a two-element hotplate, as well as other usual kitchen facilities. Staff were helpful, and it’s only 100 metres from a huge 24/7 Countdown supermarket, which makes self-catering a breeze. It’s also a short walk to the Britomart and Waterfront restaurant areas. There’s also a quite reasonable Vietnamese restaurant underneath the hotel.

However, there were a few negatives that we encountered which reduces it from the 5 star rating we would have otherwise given it.

Most annoying was the fact that in-room internet isn’t free (although there is free internet in the lobby), and even with the paid service we found it being frequently throttled back to dialup speed, or dropping out altogether. We paid for the corporate service to allow the use of up to four devices but often struggled to get one connected. We were offered an Ethernet cable to use, but it wasn’t compatible with our MacBook Airs. To their credit, the hotel didn’t charge us for what access we could get.

Whether this had anything to do with being on the top floor we’re not sure, but the hotel really needs to realise that people expect fast and free internet as standard these days, and upgrade their service accordingly.

The smaller second bedroom also lacked a little, with no bedside table or lamp - in fact the only light switch was behind the wardrobe near the door, which meant you needed to get out of bed and negotiate your way around the desk that is also crammed into the smaller bedroom. The bathroom also has one of those fans that comes on after about 30 seconds, and stays on for some minutes after the bathroom light is switched off. This can be annoying for someone sleeping in the adjacent second bedroom.

We also had a little difficulty dealing with a number of staff at the Waldorf Central Reservations desk online, as English language skills seemed to be somewhat limited. Parking is also expensive at $18/night (in the Vector Arena public car park).

Overall we’d recommend this place, particularly if hotel internet access isn’t important to you.

  • Stayed: December 2013, travelled with family
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2  Thank ctrunfree
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Waldorf N, Front Office Manager at Waldorf Stadium Apartments Hotel, responded to this reviewResponded 29 December 2013

Dear Ctrunfree,

Thank you for your review about your experience at The Waldorf Stadium Apartments Hotel

I was glad to hear that you had a good stay with us and took advantage of the apartment’s facilities and the location. I have ensured that your feedback has been passed on to our Central Reservations team as well as your comment about the internet.

We do look forward to welcoming you back to the Stadium Waldorf.

Swathi Kota| Front Office Manger | Waldorf Stadium Apartment Hotel
dmstadium@waldorf.co.nz

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1,145 - 1,151 of 1,665 reviews

Reviewed 27 December 2013

The Staff are not very friendly, few of them very racist.
The location is good, right at the heart of the city.
Good amenities and neat surroundings.
However, the ill mannered staff are good enough to spoil your sleep!

  • Stayed: November 2013, travelled on business
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5  Thank WhatElseCanISay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Waldorf N, General Manager at Waldorf Stadium Apartments Hotel, responded to this reviewResponded 29 December 2013

Dear Guest,

Thank you for your feedback. We are very disappointed that the attitude of the team marred your stay. We can categorically state however, that any instances of racism towards our guests or staff will not be tolerated . At present we have some 15 different nationalities as team members from afar a field as Mongolia , India, Philippines and Germany. We have received many positive comments about the eclectic mix of the team and on how well they go about delivering a quality guest experience........Something every Waldorf prides itself on. Our apologies once again and we hope that you will choose to stay with us again so we can give you a true Waldorf experience.

Andrew French | Hotel Manager | stadiumgm@waldorf.co.nz

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Reviewed 26 December 2013

We traveled as a couple to Auckland and stayed twice at the Stadium Waldorf. Our original booking was lost when Checkin.com went under. The Manager could not have been more helpful under those circumstances. Our first stay was 3 nights on the 2nd floor in a 2 bedroom. Very nice and well appointed. As others have said, the traffic noise was a bit hard to take but we found some small windows in the lounge and bedroom that were open. Once we closed those, the noise was quite acceptable. Our 2nd stay was 2 nights in a 1 bedroom on the 10th floor. Again, it had everything we could ever need. We cooked in the apartment and washed clothes all with very good equipment.

The service from the staff was excellent, it is well situated and we would not hesitate in staying there again next time we are in Auckland.

Room Tip: The higher the better.
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  • Stayed: December 2013, travelled as a couple
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Thank Barry F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Waldorf N, Front Office Manager at Waldorf Stadium Apartments Hotel, responded to this reviewResponded 29 December 2013

Dear Farbar1,

Thank you for reviewing the Waldorf Stadium apartments Hotel on Trip advisor.

We love to hear from our regular guests and look forward to passing your compliments onto the team.I do understand the trouble you would have gone through with your reservation through Checkin.co.nz but am glad that we have been able to take good care of you.

We look forward to welcoming you back again soon.

Kind Regards,

Swathi Kota| Front Office Manger | Waldorf Stadium Apartment Hotel
dmstadium@waldorf.co.nz

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Reviewed 24 December 2013

We booked our apartment at the Stadium waldorf Apartments hotel Agency via Hotelclub. Was The Apartment very nice, lovely view from the 9th floor, and enjoyed having separate bedroom, lounge with kitchen and laundry facilities, balcony and a safe. the decor was modern and fresh, the servicing of the room was great, and inadequate crockery and cutlery. Location very good, right next to Albert Park, and about 5-10 minutes walk to Britomart Transport Centre and Ferry Terminus. Also had use of the swimming pool and Gym.Tennis Court on with key card access. Excellent value for money for thta quality and location

  • Stayed: December 2013, travelled as a couple
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2  Thank ragid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Waldorf N, Front Office Manager at Waldorf Stadium Apartments Hotel, responded to this reviewResponded 29 December 2013

Dear Ragid,

Thank you for taking the time to write about your experience with us at The Waldorf Stadium apartments Hotel.

I am delighted that you had a great stay with us and also enjoyed our complimentary access to the pool and the tennis court.

We do hope to have the opportunity to welcome you back to the Stadium Waldorf in future.

Kind Regards,
Swathi Kota| Front Office Manger | Waldorf Stadium Apartment Hotel
dmstadium@waldorf.co.nz

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 December 2013 via mobile

Firstly the service was exceptional Nd very accommodating. We booked a 2 bedroom apartment but the first room smelt terribly of curry and the furniture was shabby. That's not good enough for this standard. We were however upgraded and it was nice. However the traffic noise from the trucks going to the wharf was horrendous and no sleep was had. Again we moved rooms to the 9 the floor. Again a nice apartment. But still the traffic noise was loud.Not the hotel fault but a good nights sleep is important. Has been a previous fav of ours but has been commanding high prices of late but for those prices u don't expect shabby furniture.

Stayed: December 2013
1  Thank SandSafarisTeam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 December 2013

We were welcomed like friends by a very efficient, impeccably dressed and mannered staff at the concierge and check in desks. The apartment was of a very high standard and well appointed, the bed was very comfortable. The in apartment service was well managed with the blinds and curtains pulled, used linen changed, slippers put out and the bed turned down while we were out for the evening. There is a restaurant, cafe and a great bar near the hotel, all with great meals and service to match. The breakfast in the breakfast room was good
I would highly recommend this hotel while staying in the Auckland viaduct area.

  • Stayed: December 2013, travelled on business
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Thank kiaradasour
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 December 2013

Stadium Waldorf was one of the best accommodation we stayed during our 21 dyas trip to New Zealand.Great hospitality- very modern and spacious 2 bedroom hotel apartment suite with good kitchen & laundary.Great Auckland CBD location near Queen Street and the waterfront area.Near a 24/7 supermarket. Very good value and quality Auckland accommodation

  • Stayed: December 2013, travelled with family
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1  Thank logancowan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Waldorf Stadium Apartments Hotel

Address: Stadium Apartments 40 Beach Road, Auckland Central, Auckland 1010, New Zealand
Region: New Zealand > North Island > Auckland > Auckland Central
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Auckland Central
#6 Romantic Hotel in Auckland Central
#12 Family Hotel in Auckland Central
#19 Luxury Hotel in Auckland Central
Price Range: £82 - £184 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Waldorf Stadium Apartments Hotel 4.5*
Number of rooms: 80
Official Description (provided by the hotel):
Waldorf Stadium is the Waldorf Group's premiere apartment hotel in New Zealand. Situated in the heart of Auckland City, these luxury self contained apartments offer guests high quality accommodation close to all of the attractions Auckland City has to offer. Self cater in your spacious apartment, with a large 24hr Supermarket located across the road from Waldorf Stadium, or enjoy one of the many dining options Auckland City has to offer. Britomart, just 400m away is Auckland's newest entertainment precinct and is home to boutique and international fashion stores, and some of the best restaurants and bars the city has to offer. Vector Arena Auckland's 12,000 seat venue is a short stroll from Waldorf Stadium, as are the recently developed Waterfront areas, Queen Street and Auckland's Transport Centre. ... more   less 
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Also Known As:
Stadium Waldorf Apartments Auckland
Waldorf Stadium Apartments Hotel Auckland, New Zealand

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