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“Full service apartment with convenient location” 4 of 5 bubbles
Review of Bianco off Queen

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Bianco off Queen
Ranked #61 of 68 Hotels in Auckland
Singapore
Level Contributor
64 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
“Full service apartment with convenient location”
4 of 5 bubbles Reviewed 5 December 2012

Our room was on the 9th floor, corner unit with a L-shape balconcy stretching from living room to the bedroom. Lots of space and it has full facilities with washing machine, dryer, dish washing machine, oven, microwave and pots and pans. Ideal place for longer stay as this is a full service apartment. Reasonably clean with essential shower gel and shampoo. Once you check-in, they don't disturb you and you don't get to see the reception if you're in Tower B. Free wifi is an important feature to have these days. The property is within walking distance to the Airport express bus stop along Queen Street and you can also walk to the Quay near Britomart, therefore very convenient location.

  • Stayed November 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Low H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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687 reviews from our community

Traveller rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (160)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Dunedin, New Zealand
Level Contributor
35 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 26 November 2012

Booked a 2 bedroomed apartment for 4 ladies travelling to see the show "Mary Poppins". We arrived to smiling faces at reception and all paperwork dealt with efficiently. Service instructions regarding air conditioner in room excellent. Rooms were amazing with 3 lots of sliding doors onto balconies [from lounge and from bedrooms]. Bathroom large and airy. On 13th floor so all day sun with views all around tops of other buildings etc. Would recommend highly for groups / families.

Room Tip: the higher you go, the more sun you will get! We were in floor 13 - all day sun as on a corner.
See more room tips
  • Stayed November 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank MrsJenNZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Plymouth, New Zealand
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed 24 November 2012

We stayed 3 nights after the recommendation from two other stayers. We arrived prior to 2pm which was expected coming in directly from the airport, and explained at time of booking. We were greeted by abrupt unfriendly staff, and told we could store our bags and come back at 1.30 and came back at 1.45pm, when we had to wait in the small reception area until the clock struck 2pm. When stepping into our unit the layout was fine but the view was a concrete jungle and the bedroom filthy, with a dodgy hotpoint. The bathroom had all the amenities of washing machine and drier etc but the shower had n orange build up of scum and long black hair in the base of it. It had not been cleaned and neither had the toilet. The whole apartment felt grubby and not nice at all. The bed was as hard as the floor with a large hard ridge in the middle of it. The breakfast was stale muffins, meusli bar each, rank orange juice, yoghurt and banana. We had only been given 2 tea bags, and when we asked for more the next day, given two more. Same with the mimi milk supply. Everything very mean. Also after chatting to people in the lift realise there are long stayers living in this facility. I would love to see the "really lovely" rooms. My suggestion to traveller considering staying here, is be warned of the grubby state you may find your room. Sadly, I would not stay here again, am really gutted that I am writing a negative review, something I have never done before on any website.

  • Stayed November 2012, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank Lorraine R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Auckland hotels

Tasmania
Level Contributor
195 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
4 of 5 bubbles Reviewed 23 November 2012 via mobile

The room was large and clean. The bed was comfortable, the kitchenette was well setup and the supplied continental breakfast was simple but quite adequate. The location close to CBD and skytower was a big plus. Being on the ground floor with a balcony on a busy street was a bit waste although any other floor would be ok. The desk service and approach was excellent. It was very suitable for an overnight.

  • Stayed November 2012
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Stevokid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UdaiSarin, Manager at Bianco off Queen, responded to this review, 16 December 2012
My Dear Guest,

Nice to know you enjoyed your stay with us. Hope to see you back soon and be able to provide you with a room on an upper floor.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney
Level Contributor
35 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 bubbles Reviewed 23 November 2012

Stayed 3 nights 4 guys on a fishing trip.Had a 2 bedroom unit on the 12th floor.Well appointed and clean continental breackfast supplied. Centre of town good value .Only negitive point i hate paying for parking when you book a room $20.00 per night other than that good place to stay.

  • Stayed November 2012, travelled with friends
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Stephen022
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hamilton & Waikato Region, New Zealand
Level Contributor
181 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
5 of 5 bubbles Reviewed 22 November 2012 via mobile

The rooms are spacious and very clean. The bed was comfortable, a kitchenette with everything you require if needed, a balcony and a continental style breakfast delivered to your room. We chose this spot as it was close to where we were going for a work function and had previously stayed before. It is also only a ten minute walk to the main CBD. They also have secure underground car parking.

  • Stayed October 2012
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank TheBarrsNZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UdaiSarin, Manager at Bianco off Queen, responded to this review, 16 December 2012
Thank you for your comments.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tulua, Colombia
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed 21 November 2012

My and my dad stayed there for 5 nights on October 28. The hotel is in a very good location, right in the center of the city. we bought groceries and used the kitchen quite a lot which was ver well equipped. the breakfast that was included in the price was great to use as a snack during sightseeing( granola bar, a banana, a muffin and yogurt) , the bed was comfortable. The internet was very fast and free:), if you are renting a car be aware that the parking fee is $20 per night.

  • Stayed October 2012, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Ana Maria R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UdaiSarin, General Manager at Bianco off Queen, responded to this review, 21 November 2012
Dear Valued Guest,

It is great to hear that you had a first class stay with us! Thank you for taking the time to review our hotel! We hope you will come back and visit us soon!

Warm regards,

Udai Sarin
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Bianco off Queen

Property: Bianco off Queen
Address: Bianco Off Queen 2 White Street, Auckland 1010, New Zealand
Phone Number:
Region: New Zealand > North Island > Auckland Region > Auckland
Amenities:
Free High Speed Internet ( WiFi ) Kitchenette Wheelchair access
Hotel Style:
#38 Luxury Hotel in Auckland
Price Range (Based on Average Rates): £
Hotel Class:4.5 star — Bianco off Queen 4.5*
Number of rooms: 177
Official Description (provided by the hotel):
Whether travelling to Auckland for business or pleasure, Bianco off Queen serviced apartments offer the perfect location for your stay. Superbly positioned within minutes of Auckland ’s business, retail and entertainment districts. This is a serviced apartment hotel that will exceed expectation.All of Bianco off Queen’s spacious studio, one, two and three bedroom apartments feature fully equipped kitchens, washing machines & dryers and large balconies. Limited onsite car parking is available. ... more   less 
Reservation Options:
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Also Known As:
Bianco Off Queen Hotel Auckland Central
Bianco Off Queen Auckland, New Zealand

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