this was a girls' weekend for the bruno mars concert. i booked 2 rooms: one for FOUR people (i.e. a sofa bed was required to be placed in the living area of one room) and one for TWO people. they put the TWO people in the LARGEST room and squeezed the 4 of us into a much smaller room. they also put the booking under the FIRST name of my friend [in the other room] and MY last name. i know not why.
the reception staff are ambivalent at best. their initial greeting on arrival was 'your room isn't ready'. the storage facility is completely un'manned'. in fact, on sunday morning when i came back after brunch to get my bag, there was no-one on reception when i came IN to get my bag, and still no-one when i came out (after brushing my teeth and repacking my bag). i could've taken what i wanted. post concert, the storage room was FULL.
the best thing about the room was the shower which had plenty of hot water, but there were stains on the carpet and for an apartment, it was very poorly kitted out. my friend's room had a broken shower door, blown light in the bathroom and the tv didn't work.
this place needs a do-over badly.
- Official Description (provided by the hotel):
- Whether travelling to Auckland for business or pleasure, Bianco off Queen serviced apartments offer the perfect location for your stay. Superbly positioned within minutes of Auckland ’s business, retail and entertainment districts. This is a serviced apartment hotel that will exceed expectation.All of Bianco off Queen’s spacious studio, one, two and three bedroom apartments feature fully equipped kitchens, washing machines & dryers and large balconies. Limited onsite car parking is available. ... more less
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- Also Known As:
- Bianco Off Queen Hotel Auckland Central
- Bianco Off Queen Auckland, New Zealand