Booked a superior double room for a 2 night stay with some friends to help us celebrate our anniversary. Arrived amd we given the keys to dingy, pokey little room in tower B. It looked nothing like the photo shown on the website nor was it 70m2. Looked out on the balcony and the neighbouring room had a full dirty nappy bin on their side whicth was only seperated with barred fence.
Feeling ripped off I went to the desk to see about getting the room we actually paid for. And was given the key to another room in tower A, room still not what was shown in the photos. So I went back down to desk and was given a key to another room and was told if I would have to pay more for this room as it has air conditioning (shouldn't they all)
Room was better than the lady but still not what was advertised. Feeling deflated amd over it I paid the extra and moved the posse to the new room. Which under further inspection was sub par as well, un vacuumed, moldy shower, stained floors.
But thats not where it ended, the room got serviced the next day, but no towles or toilet paper were replaced. We had to ask for everything, which isnt the worst thing in the world but the lack of service on top of everything else was just the icing on the crappy cake. Will never return and will never recommend.
- Official Description (provided by the hotel):
- Whether travelling to Auckland for business or pleasure, Bianco off Queen serviced apartments offer the perfect location for your stay. Superbly positioned within minutes of Auckland ’s business, retail and entertainment districts. This is a serviced apartment hotel that will exceed expectation.All of Bianco off Queen’s spacious studio, one, two and three bedroom apartments feature fully equipped kitchens, washing machines & dryers and large balconies. Limited onsite car parking is available. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Hotels.com, Travel Republic (UK), Agoda, Priceline, Traveltool, S.L.U., TripOnline SA, Evoline ltd, getaroom.com and Cancelon so you can book your Bianco off Queen reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Bianco Off Queen Hotel Auckland Central
- Bianco Off Queen Auckland, New Zealand