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“St. Martin Waldorf, Auckland”

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Waldorf St. Martins Apartment Hotel
Kentucky
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“St. Martin Waldorf, Auckland”
Reviewed 16 August 2012

We loved this place! We had a two bedroom apartment, and it was spotless. Great location, next to the University, with a convenience store nearby. The kitchen had everything we needed to prepare a meal, and there was a washing machine in the room, with a drier downstairs (free tokens for the drier). We payed $18 to park, and about $8 for 24 hours of wifi. The staff was very helpful.

  • Stayed August 2012, travelled with family
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Helpful?
3 Thank BascomCootie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Waldorf_APTS_NZ, General Manager at Waldorf St. Martins Apartment Hotel, responded to this review, 23 August 2012
Hello BascomCootie,
I will pass onto staff your positive review of our property. Thank you.
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Rating summary
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  • Sleep Quality
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  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (273)
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scotland
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 11 July 2012

I have stayed three times now at the St Martins Waldorf Apartments but I think this is going to be my last.
These apartments are clearly very well used mostly by students attending the university and or nearby city hospital but I think they are extremely basic.
On entering my first given apartment there was a definate stale and musty smell and the living area was very cramped given I was staying for two weeks I wanted a bit more space so I asked to be moved which I was the next day.
The second apartment was slightly bigger and looked over the city so had fabulous views however, the room just wasn't clean here is what I encountered;
Dirty cutlery
Stained and dirty sofa and chair and really grubby cushions I used one of the covers from the spare room to sit on it was that bad. It was also probably one of the most uncomfortable sofas ever - the cushions were so soft and had no support.
Filthy rug which had some very bad stains on it
Dirty quilt on the bed - the top edge of the quilt was really grubby and there were other marks on it given it was white it was pretty bad this was left on the bed.
Stained blankets and although I asked for the bedding to be changed - it never was.
The room was also very noisy from traffic I realise it faced onto a busy road but installing better widows would help to stop this and the noise of the wind howling through vents both in the apartment and in the hallway was pretty loud.
All in all I think these apartments could be really great it is a modern building and close to most amenities however the level of cleanliness and comfort is sadly lacking. The rooms badly need upgraded.
On the plus side they are fairly close to the city centre and there are lots of little convenience stores and shops nearby it is also just across from the Langham Hotel which has a very good restaurant and bar and I also took advantage of their spa which was fantastic!
Buses to most areas also pass by the apartments and are pretty cheap to use some of the nicest areas of Auckland are close by and are just within walking distance this includes Parnell which is worth a visit.

Room Tip: Road noise is always going to be a problem as the apartments are surrounded by main roads however th...
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  • Stayed June 2012, travelled on business
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    • Cleanliness
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Helpful?
1 Thank issyScotland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, General Manager at Waldorf St. Martins Apartment Hotel, responded to this review, 15 July 2012
Hello issyScotland. We were dissappointed to read your review of St Martins. As a result we have spoken with our staff to ensure that your experience is not repeated for other guests. If you wish to discuss this matter further then please email us at stmartinsgm@waldorf.c.nz
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Whangarei
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 10 July 2012

We needed good quality family accommodation in central Auckland at a reasonable price and found it at St Martins Waldorf. Parking is certainly a bit scary first time up but you soon get used to the system. Could do with in-room information on nearby restaurants and takeaways rather than having to ask at reception, though they were always very helpful. Perhaps some information on bus services in the central city would encourage people to leave their cars parked and use the buses. Also in winter, electric blankets and spare extra blankets were missed.

  • Stayed June 2012, travelled with family
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
2 Thank OldieWhangarei
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, General Manager at Waldorf St. Martins Apartment Hotel, responded to this review, 16 July 2012
Thank you for your review Oldie Whangarei. Next time you are staying with us you can find brochures on the inner city bus routes in our brochure stand in the foyer. We would be happy to direct you to these. Spare blankets are available on request for your comfort. We hope to see you again soon.
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Christchurch
Level Contributor
4 reviews
Reviewed 8 July 2012

Aesthetically the rooms are great. I cannot fault the pla ce on that at all. The views from our room were also great.

What I am giving a poor review on is the noise levels in the room. It might sound petty but I would expect a room on t,he 15th floor of a building to not have a high level of traffic noise. The rooms are all fitted witsingle glazed windowsand i'm not convinced they are fitted with decent seals. The blinds in our room were broken and certainly didn't help with the over all noise levels.
I would also expect the washing machine to work but that is another matter.

And all the comments about the terrible carpark entry are incredibly accurate.

  • Stayed July 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank glennsparrow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, General Manager at Waldorf St. Martins Apartment Hotel, responded to this review, 11 July 2012
Glennsparrow we are sorry you found the noise levels not comfortable in your room. When you stay with us again please let us know if something is broken in your room as this is part of our service to fix this for you for a happy outcome.
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Papamoa, New Zealand
Level Contributor
66 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 6 July 2012

Stayed here for a night with our 3 kids aged between 6 and 10. Was on the 11th floor and the view was amazing! Room was really comfortable, with 2 bedrooms with a queens, 2 singles and a folding bed in the lounge area. I slept on the folding bed as my son was scared (sigh) and got a great nights sleep!

Kitchenette was great, bathroom great with a washing machine. Breakfast was fantastic - simple and tasty (love the automatic pancake machine) and the staff member really efficiant and keeping everthing stocked up and clean. Small kids play area in the dining room and sofas to sit with a great coffee. Easy walk up to K road to get takeaways for dinner.

Carpark is a bit scary - but we have a big car (outback) and had no problems.

Will definately be recommending to friends

  • Stayed June 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Kiwimoz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, General Manager at Waldorf St. Martins Apartment Hotel, responded to this review, 11 July 2012
We are pleased that you enjoyed your trip to Auckland Kiwimoz. Thank you for your positive comments regarding the breakfast room facilities, staff and the pancakes. We are very close to the K Road shops and people like yourselves really appreciate that for a quick and easy meal. Did you discover our take away delivery meals as well? I am pleased you found the folding bed comfortable.
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Whakatane, New Zealand
Level Contributor
100 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 2 July 2012

Our family of four have just stayed here. We cannot fault the two bedroom apartment.It is moderrn , clean and has a stunning view.It is a few minutes walk along to 'K 'Road and to the top of Queen St which is then all down hill to the central city & harbour.
However if you have anything other than a tiny car,you will have extrteme trouble accessing the descending ,curved ,narrow, entrance to the underground carpark.A height of 2 mtetres means Vans cannot enter at all.This is so tight ,as we were exiting the carpark (we have a brand new medium sized sedan car), we ened up with a big scrap along the front corner of the car.
This ruined what would heave been a wonderful stay for us.
Would stay there again, only if we didnt have a vehicle.

Room Tip: If your room is facing the Grafton Gully motorway, sleep in the inner bedroom out of the two bedroom...
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  • Stayed June 2012, travelled with family
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank WendyG84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, General Manager at Waldorf St. Martins Apartment Hotel, responded to this review, 3 July 2012
Thank you for your review Wendy. We are glad you enjoyed your stay and yes the views from the higher floors are stunning. We would agree that the car park entrance is tight but we do have outside parking available on request if you would like to use this next time that you visit.
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New Zealand
Level Contributor
57 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 18 June 2012

Two of us stayed here for a total of two weeks in all and found it a very comfortable place for a long term stay. The apartment was clean and tidy with up to date appliances and good laundry facilities. Staff at the front desk were always pleasant and very helpful. We felt very secure with card access only to our floor.

The location is ideal, close to the hospital, university and not far from the shopping areas. There is a bus stop just nearby although we did use our car often to travel out of the area.There is good parking underneath the building although the entrance way is very tight and more suitable for a smaller car.

  • Stayed June 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank merinz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Waldorf St. Martins Apartment Hotel

Property: Waldorf St. Martins Apartment Hotel
Address: St Martins Waldorf Apartments 6-12 St Martins Lane | Grafton, Auckland 1010, New Zealand
Region: New Zealand > North Island > Auckland Region > Auckland
Amenities:
Fitness Centre with Gym / Workout Room Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 114 Speciality Lodging in Auckland
Price Range (Based on Average Rates): £
Hotel Class:4.5 star — Waldorf St. Martins Apartment Hotel 4.5*
Number of rooms: 151
Official Description (provided by the hotel):
Waldorf St. Martins offers 4.5 Star self-contained apartments on the border of Auckland's Upper Central Business District and Grafton, close to Auckland's two largest tertiary institutions, Auckland City Hospital and Starship Children's Health. Close to Auckland City and Newmarket, Waldorf St. Martins offers high quality secure accommodation at competitive rates. Self-cater in our fully equipped kitchens or dine at one of Auckland's many nearby restaurants and cafes. Nearby are two central Auckland parks, Albert Park with its beautifully manicured gardens and Auckland Domain, home to the Auckland War Memorial Museum and Wintergarden. Easily accessible by car or bus from Waldorf St. Martins are the eclectic suburbs of Newmarket, Ponsonby, Mt. Eden and Kingsland - all popular dining and shopping destinations. ... more   less 
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Also Known As:
Waldorf St. Martins Apartment Hotel Auckland, New Zealand

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