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“Actually better than average, but less than very good!”

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Waldorf St. Martins Apartment Hotel
Reviewed 1 January 2014

This is an adequate hotel, the the 2 bed unit of the 18 floor was more that adequate for my wife, myself & my 18yr old son.
Our room was ideally situated to observe the New Year Fire Works which lasted for all of 5 minutes, and were all launched from the Sky Tower.
We found the staff helpful and very pleasant, especially Pedro.
Good location close to Grafton Bridge, and most places worth seeing are within walking distance if you are reasonably fit.
Yes the door needs some sort of hook or friction device to keep them ajar, as the constantly bang open and shut, if you try to keep them ajar. Most irritating!
TV channels very limited, and the actual TV is high up close to the corner. Not an ideal location.
WIFI worked quite well, but there should be better instructions on how it works, what the options are, and how you can use different devices, albeit not simultaneously. Also it is not particularly cheap, as many hotels now provide WIFI inclusive, and almost everyone wants to be/needs to be connected these days!

Room Tip: Higher floors obviously afford a better view.
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  • Stayed: December 2013, travelled with family
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Thank fizzysoup
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 30 December 2013

It was a pleasant stay although all the facilities were very basic. We were a group of four in one of their 2 bedrooms type for only one night. Both of the bedrooms were clean but small, not even a place to hide our luggage. Laundry machine was put inside the bathroom, very inefficient. Kitchenette was well equipped. Internet connection only through cable with extra charge. Our balcony door could not be kept open as it did not have hooks, especially on windy days.

  • Stayed: December 2013, travelled with family
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2  Thank Handoko T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 December 2013

We stayed at the Waldorf st Martins for 2 nights. We were at the 12th floor on the street side. There was a lot of wind and sounds from the street so sleeping without earplugs was a bit tricky for a light sleeper like me. The room has the facilities you will need with the added bonus of an in room washing maching, oven and small dish washer.
The tv is a bit high up the wall and the amount of tv channels is ok, but a bit limited compared to what we had earlier in our trip. But this is neglectable seeing as you will spend most of your time outside the hotel.

Breakfast is available for a small price. We didn't use this so I can't comment on the quality. It's a short walk towards busy Queens street where most of Auckland and the tourists seem to be
Good value for money.

Room Tip: If possible, get a room that's not facing the street
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  • Stayed: December 2013, travelled as a couple
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1  Thank Ucchan82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Swathi-Kota, General Manager at Waldorf St. Martins Apartment Hotel, responded to this reviewResponded 13 January 2014

Ucchan82 - Thank you for your review of St Martins. We have taken note of your comments about the height of the TV in the room and are in the process of lowering them. We are sorry that you did not sleep well during your stay with us. As only some of our rooms have washing machines, we provide free use of tokens and washing powder for use in our communal laundry.
We look forward to seeing you again in the future.

Regards
Jeannette

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Reviewed 25 December 2013

This was our first hotel on a NZ excursion. We were a family of four splitting one of their two bedrooms. At this price point, things like wifi and parking should really be all-inclusive, but they were not. Front desk staff were neither efficient, polite, nor helpful. The location is in the college area, which is kind of fun to walk around a bit. However, it's a bit far from any of the key tourist areas. I ended up back in Auckland at the end of my trip, and chose not to stay here again because it just wasn't worth it.

  • Stayed: November 2013, travelled with family
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Thank ricedish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Waldorf N, General Manager at Waldorf St. Martins Apartment Hotel, responded to this reviewResponded 29 December 2013

Ricedish we appreciate your review of St Martins. We have discussed your comments with our front desk staff. You are correct that we are very close to a lot of the key tertiary education providers within the city.

Jeannette

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Reviewed 24 December 2013

We were 3 adults and 2 kids. The apt was very roomy, clean and well prepared. There are some eating places close by. Parking is $18. Recommended for large parties or long stays. Otherwise, there are less
pricey and better located hotels that we would have picked.

Stayed: December 2013, travelled with family
1  Thank Senthil R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Waldorf N, General Manager at Waldorf St. Martins Apartment Hotel, responded to this reviewResponded 29 December 2013

Senthil Thank You for your Review of St Martins.
We appreciate your comments with regard to our apartments

Jeannette

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Reviewed 19 December 2013

This apartment hotel is right in the CBD area and is quite close to Auckland Sky Tower. We got a family apartment with two bedrooms. Apartment was nice, clean and compact. The only issue we observed was wireless router for internet connection were not enough in numbers and were given to other guests when we wanted. None was available till we checked out...Staff was courteous and helped to scan and email some documents that we needed.

  • Stayed: November 2013, travelled with family
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Thank Powerbyte
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Waldorf N, General Manager at Waldorf St. Martins Apartment Hotel, responded to this reviewResponded 21 December 2013

Thank you for your review Powerbyte. We are pleased that you enjoyed your stay with us. The waiting list for routers has now disappeared as in this past week we have gone wireless.
We hope to see you again in the future.

Jeannette
General Manager

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Reviewed 18 December 2013 via mobile

Our family stayed at Waldorf Apartment on St Martins Lane for two nights. The rooms were tidy and clean. The location is not so good as you need to walk about 15 mins to get to centre Queen street. However, you can hop on the CityLink bus (bus stop is 100m away from hotel) and get to Britomart at 50c/adult & 30c/child. If you plan to cook your own meals, the kitchen is there, however, there is only 1 small pot (size 12 I think) so you should be prepared. Other than that, I think the hotel is good (especially at the rate of $100+).

Stayed: December 2013
Thank NgoDT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Waldorf N, General Manager at Waldorf St. Martins Apartment Hotel, responded to this reviewResponded 21 December 2013

NgoDT we appreciated your review of St Martins. I am sorry about the lack of pots in your kitchen as there should have been more and I have discussed this with our housekeeping department.
When you stay with us in the future please do not hesitate to contact reception if you have any problems or queries.

Jeannette
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Waldorf St. Martins Apartment Hotel

Address: St Martins Waldorf Apartments 6-12 St Martins Lane | Grafton, Auckland Central, Auckland 1010, New Zealand
Region: New Zealand > North Island > Auckland > Auckland Central
Amenities:
Fitness Centre with Gym / Workout Room Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #13 of 132 Speciality Lodging in Auckland Central
Price Range: £73 - £138 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Waldorf St. Martins Apartment Hotel 4.5*
Number of rooms: 151
Official Description (provided by the hotel):
Waldorf St. Martins offers 4.5 Star self-contained apartments on the border of Auckland's Upper Central Business District and Grafton, close to Auckland's two largest tertiary institutions, Auckland City Hospital and Starship Children's Health. Close to Auckland City and Newmarket, Waldorf St. Martins offers high quality secure accommodation at competitive rates. Self-cater in our fully equipped kitchens or dine at one of Auckland's many nearby restaurants and cafes. Nearby are two central Auckland parks, Albert Park with its beautifully manicured gardens and Auckland Domain, home to the Auckland War Memorial Museum and Wintergarden. Easily accessible by car or bus from Waldorf St. Martins are the eclectic suburbs of Newmarket, Ponsonby, Mt. Eden and Kingsland - all popular dining and shopping destinations. ... more   less 
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Also Known As:
Waldorf St. Martins Apartment Hotel Auckland, New Zealand

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