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“great Auckland stay in july”

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Waldorf St. Martins Apartment Hotel
Reviewed 2 August 2014

The waldorf St Martins was one of my favourite stay in Auckland. I like the location at the top of queen street near the hospital 7 uni areas.Good service from the minute you arrive to when you leave. Problems was resolved quickly. Staff are friendly and polite. The standard apartment are impeccable and of a spacious size. The beds were comfy and there are blackout curtains for a good sleep. The bathroom is of good size. The things I love best about the hotel are definitely the free daily breakfast-as well as excellent WIFI. Very reasonable rate!!1

  • Stayed: July 2014, travelled on business
    • Value
    • Rooms
    • Service
Thank rogerlandy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christopher W, General Manager at Waldorf St. Martins Apartment Hotel, responded to this reviewResponded 4 August 2014

Hello rogerlandy,
Thank you for your positive review of St Martins. It is always pleasing to read that our staff are giving our guests great service as this is what they strive for.
We have a lot of comments about the comfort of our beds and we are pleased that you had a good night's sleep while staying. It is great that we could provide you with a quality stay experience.

Kind Regards
Jeannette Williams

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Reviewed 31 July 2014

My friend and I we're in Auckland briefly for the weekend, spending 2 nights. When we arrived we received a complementary upgrade (which was a pleasant surprise!) from a standard one bedroom apartment to a superior one bedroom apartment. The room was spacious and had an abundance of amenities, the room would have been better suited for a third person and a longer stay but we appreciated the extras.
We have stayed in other Waldorf apartments and this by far was the nicest one we have stayed in and we would definitely stay there again.

  • Stayed: July 2014, travelled with friends
    • Value
    • Sleep Quality
    • Service
Review collected in partnership with this hotel
1  Thank Gloriana M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christopher W, General Manager at Waldorf St. Martins Apartment Hotel, responded to this reviewResponded 31 July 2014

Gloriana M thank you for your recent review of St Martins. We are pleased that we could upgrade you to a superior room for your stay. It is nice to spoil people when we can. The title of your review is always a nice one to see and we look forward to you being our guest again in the future.

Kind Regards
Jeannette Williams

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Reviewed 31 July 2014

We only had two nights here, but would have liked longer. This was our last nights of a 5 week trip to Australia and New Zealand. The apartment hotel was very good, the central location very suitable for Auckland visit. .. On a ground level is a spacious dining and reading area where the hotel serve free coffee and breakfast daily.our 1 bedroom apartment hotel .was several floors up, it was spacious for a city hotel and well furnished. We didn't dine at the hotel, but the breakfast . was very good. very reasonable rate for such location and quality.We will certainly have this on our list of hotels from which to choose if we are lucky enough to be back in New Zealand.

  • Stayed: July 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank east7777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christopher W, General Manager at Waldorf St. Martins Apartment Hotel, responded to this reviewResponded 31 July 2014

Thank you east7777 for the review of your stay at St Martins. We always appreciate positive comments as we aim to provide a good experience for guests when staying with us. Your breakfast comments were appreciated and we are looking at upgrading our breakfast content within the next couple of weeks. We look forward to welcoming you again when you are next in Auckland.

Kind Regards
Jeannette Williams

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Reviewed 29 July 2014

We have a 3 night stay in 2 bedrooms apartment. we ask for a high level with good view, which is good, we get a room in top level and face to Auckland city. However, other things are disappointing. This apartment only ask for NZ450 for 3 night which looks valuable. However, when we check-in, you cannot imagine how the face that reception staff looks like. It just looks like "get off hall of here". And she even did not tell us when the next room service is (this apartment has a service every 3 day from last time service, we have one at second day, we even not wake up when cleaner coming!!!) . When we into the room, we shocked. We cannot understand that why a 4 people room only have 3 chairs at dinning area. Cooking area in kitchen is extremely small as well. Also, we have only two face towel, so, is this means only two people can use it? window are not sealed as well. Even we close window properly, there still have wind come in. And the bed is close to window that in night time feel cold.

  • Stayed: July 2014, travelled with family
    • Location
    • Rooms
    • Service
1  Thank Ye Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christopher W, General Manager at Waldorf St. Martins Apartment Hotel, responded to this reviewResponded 31 July 2014

Hello Ye Y, Thank you for your review of your stay at St Martins.
I apologise that you found your check in experience and our front desk person unacceptable.
Our services for in house guests are commenced after 10am each morning. Staff are instructed to knock three times and then enter the room calling out that it is Housekeeping. If they find people still asleep in the room - they exit.
I agree our kitchen's are compact but efficient with a fridge/freezer, dish drawer, oven, 2 hobs and crockery and cutlery for the apartment size.
With concern your linen please be assured that staff are only too happy to help with any requests for extra amenities, bedding and supplies.
We have double glazing in all apartments and double window latches. When half closed they let in air and noise. When closed fully the window is sealed.

Kind Regards
Jeannette Williams

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Reviewed 26 July 2014

we had a very good 6 nights stay in a 2 bedroom serviced apartment in St Martins Waldorf In Auckland.Excellent location in the city near the University & hospital- just 5 minutes walk.Very modern and spacious apartment with nice views and all the required facilities.Free breakfast.Excellent internet wifi service.Very good value for money.We were very happy with our stay

  • Stayed: July 2014, travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank dahoud0000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christopher W, General Manager at Waldorf St. Martins Apartment Hotel, responded to this reviewResponded 26 July 2014

Thank you dahoud0000 for your review. We are pleased that you were happy with your stay at St Martins for six nights. You are correct in saying that we have a great location and are very close to a number of universities and Auckland City Hospital. It is great that you enjoyed our breakfast and that you considered your stay value for money. We look forward to welcoming you to St Martins again when you are next in New Zealand.
Kind Regards
Jeannette Williams

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Reviewed 23 July 2014

We stayed for 3 nights along with 16 other family members. Fantastic facilities, location & service.
The rooms were clean,well laid out and user friendly. There was also good storage for our unpacked luggage. Access to motorway, City Centre and buses were perfect. We are already planning our next visit. Thank you for a lovely experience xox

  • Stayed: July 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Review collected in partnership with this hotel
1  Thank Marama W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christopher W, General Manager at Waldorf St. Martins Apartment Hotel, responded to this reviewResponded 26 July 2014

Marama W thank you for your review of St Martins. We are delighted that your whole family enjoyed their stay with us. You are correct in saying that we are close to the motorway access, particularly the southern motorway.
We look forward to seeing you and your family members again in the future and it was our pleasure to provide a lovely experience for you all.
Kind Regards
Jeannette Williams

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Reviewed 22 July 2014

We have stayed 3 times at Waldorf apartments and always had a good experience. So close to everything you don't need to use the car much. The rooms are well equipped for a family (kitchen and laundry facilities in the apartment).

Room Tip: Nice views from the hotel - the higher the better.
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  • Stayed: July 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Review collected in partnership with this hotel
1  Thank KateCBGNZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christopher W, General Manager at Waldorf St. Martins Apartment Hotel, responded to this reviewResponded 23 July 2014

Thank you for your review of St Martins KateCBGNZ. We appreciate your loyalty and return visits to us.
As you enjoy having the washing machine in your apartment for your family please ask for a higher floor or superior room when you book next. The lower floors do not have washing machines but we do have a communal laundry which is free for guests.
You are correct in saying that we are close to everything including buses so that you can get around the city easily.
Once again thank you.

Kind Regards
Jeannette Williams

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Additional Information about Waldorf St. Martins Apartment Hotel

Address: St Martins Waldorf Apartments 6-12 St Martins Lane | Grafton, Auckland Central, Auckland 1010, New Zealand
Region: New Zealand > North Island > Auckland > Auckland Central
Amenities:
Fitness Centre with Gym / Workout Room Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #13 of 134 Speciality Lodging in Auckland Central
Price Range: £70 - £144 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Waldorf St. Martins Apartment Hotel 4.5*
Number of rooms: 151
Official Description (provided by the hotel):
Waldorf St. Martins offers 4.5 Star self-contained apartments on the border of Auckland's Upper Central Business District and Grafton, close to Auckland's two largest tertiary institutions, Auckland City Hospital and Starship Children's Health. Close to Auckland City and Newmarket, Waldorf St. Martins offers high quality secure accommodation at competitive rates. Self-cater in our fully equipped kitchens or dine at one of Auckland's many nearby restaurants and cafes. Nearby are two central Auckland parks, Albert Park with its beautifully manicured gardens and Auckland Domain, home to the Auckland War Memorial Museum and Wintergarden. Easily accessible by car or bus from Waldorf St. Martins are the eclectic suburbs of Newmarket, Ponsonby, Mt. Eden and Kingsland - all popular dining and shopping destinations. ... more   less 
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Also Known As:
Waldorf St. Martins Apartment Hotel Auckland, New Zealand

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