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Waldorf St. Martins Apartment Hotel
Reviewed 5 August 2014

I am a regular at St martins and enjoy my stay there. But this time our apartment had some carpet issues with regards the cleaning took the shine off the stay. I'm sure its a one off but does need attention.

  • Stayed: August 2014, travelled on business
    • Value
    • Cleanliness
    • Service
Thank 1abcxyz1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christopher W, General Manager at Waldorf St. Martins Apartment Hotel, responded to this reviewResponded 7 August 2014

1abcxyz1 Thank you for your review of St Martins. We always appreciate when our regular guests give us positive feedback. We are sorry to hear about the carpet issues and when investigating found that this was a misunderstanding between housekeeping and front desk staff. Your room was released into the system as clean when the carpets had still to be cleaned.
We apologise for this.

Kind Regards
Jeannette Williams

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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859 - 865 of 1,318 reviews

Reviewed 5 August 2014

From the moment we were greeted at reception by a cheerful and pleasant staff member until the moment we departed, we couldn't fault our stay at St Martins. Apartments have everything you need. Comfortable beds, very adequate lounge area and fully equipped kitchen if you don't want to dine out every night. Clean, comfortable and convenient says it all with the added bonus of not blowing the budget. We have stayed here before and will stay again should our travels bring us back to Auckland.

Liz C

  • Stayed: August 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Thank Lizzie2650
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christopher W, General Manager at Waldorf St. Martins Apartment Hotel, responded to this reviewResponded 7 August 2014

Thank you for your Clean, Comfortable review Lizzie2650. Staff really appreciate a review like yours that says that you found their attitude to be both cheerful and pleasant as they always try to give each guest a positive experience for your stay with us.
We are pleased that you enjoyed the comfortable beds, lounge and fully equipped kitchen. If you do not feel like cooking or eating out then we can also recommend a number of delivered take away options. We think that our room rates are very competitive and give great value for money.
We look forward to you being our guest again in the future.

Kind Regards
Jeannette Williams

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 August 2014

The staff are always helpful, genuine and welcoming. The beds are comfortable and the rooms of a generous size. It's so nice to have a balcony on every room so you don't feel claustrophobic at all. It would be great if every room had it's own HRV system as the summer months can be a little hot and winter can be a little chilly but other than that, the rooms have everything you need and nothing you don't - other hotels spend money on stuff that's just not necessary and you end up paying for it - Waldorf is just right in my book!

Room Tip: Superior Room is a good all-rounder and the price is excellent.
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  • Stayed: July 2014, travelled on business
    • Value
    • Sleep Quality
    • Service
Review collected in partnership with this hotel
Thank Gracie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christopher W, General Manager at Waldorf St. Martins Apartment Hotel, responded to this reviewResponded 7 August 2014

Thank you Gracie H for your positive review of St Martins after your recent stay with us. Guests comment on our comfortable beds often. We are pleased you can get a good nights sleep because of them. Our balconies are great to get out on aren't they - particularly in fine weather! We are aiming to install HRV systems in all apartments but this has to be with the approval of each apartment's individual owner. We really appreciated your comments and we look forward to seeing you again when you are next in Auckland.

Kind Regards
Jeannette Williams

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Reviewed 4 August 2014

Very Clean rooms. Very helpful staff that accommodated us brilliantly. Would definitely stay there again. Location was good aswell. Apartments were modern and warm. Service was great throughout our stay.

  • Stayed: July 2014, travelled with friends
    • Location
    • Rooms
    • Service
Review collected in partnership with this hotel
Thank DonnaK1989
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christopher W, General Manager at Waldorf St. Martins Apartment Hotel, responded to this reviewResponded 7 August 2014

DonnaK1989, Thank you for your recent review of St Martins. We appreciated your positive comments with regards to cleanliness, helpfulness of staff and our warm and modern apartments. We always strive for great service and we look forward to you staying with us again in the future. Please do ask about our loyalty scheme.

Kind Regards
Jeannette Williams

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Reviewed 4 August 2014

the waldorf St Martins Apartment Hotel provided my son and I, plus my parents an extremely comfortable, homely place to stay while my son was at starship hospital undergoing heart surgery.
the staff were amazing, very helpful and understanding, went above and beyond to ensure our taxi was booked, and that our extra night was all taken care of. was a weight off my shoulders at a time when I was not able to focus due to worry for my son.
we had a wonderful unit, wonderful view and the proximity to city centre, k-rd (for food) and most importantly for us, Starship hospital, was perfect.
a very big thank you to all at Waldorf St. Martins Apartment Hotel, couldn't have got through this time without staying somewhere comfortable and homely.
:)

Room Tip: pay the little extra for a carpark, that way you can leave your car safely, not worry about getting...
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  • Stayed: July 2014, travelled with family
    • Location
    • Rooms
    • Service
Thank shivaun306
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christopher W, General Manager at Waldorf St. Martins Apartment Hotel, responded to this reviewResponded 4 August 2014

Shivaun306, Thank you for your review of your stay at St Martins. We have a number of guests who are associated with the hospital and hospital visits.
We always try to make their stay as stressless as possible and we are delighted that we could do this for you.
We appreciate your comments and look forward to you being our guests again in a leisure capacity.

Kind Regards
Jeannette Williams

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 August 2014

The waldorf St Martins was one of my favourite stay in Auckland. I like the location at the top of queen street near the hospital 7 uni areas.Good service from the minute you arrive to when you leave. Problems was resolved quickly. Staff are friendly and polite. The standard apartment are impeccable and of a spacious size. The beds were comfy and there are blackout curtains for a good sleep. The bathroom is of good size. The things I love best about the hotel are definitely the free daily breakfast-as well as excellent WIFI. Very reasonable rate!!1

  • Stayed: July 2014, travelled on business
    • Value
    • Rooms
    • Service
Thank rogerlandy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christopher W, General Manager at Waldorf St. Martins Apartment Hotel, responded to this reviewResponded 4 August 2014

Hello rogerlandy,
Thank you for your positive review of St Martins. It is always pleasing to read that our staff are giving our guests great service as this is what they strive for.
We have a lot of comments about the comfort of our beds and we are pleased that you had a good night's sleep while staying. It is great that we could provide you with a quality stay experience.

Kind Regards
Jeannette Williams

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Reviewed 31 July 2014

My friend and I we're in Auckland briefly for the weekend, spending 2 nights. When we arrived we received a complementary upgrade (which was a pleasant surprise!) from a standard one bedroom apartment to a superior one bedroom apartment. The room was spacious and had an abundance of amenities, the room would have been better suited for a third person and a longer stay but we appreciated the extras.
We have stayed in other Waldorf apartments and this by far was the nicest one we have stayed in and we would definitely stay there again.

  • Stayed: July 2014, travelled with friends
    • Value
    • Sleep Quality
    • Service
Review collected in partnership with this hotel
1  Thank Gloriana M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christopher W, General Manager at Waldorf St. Martins Apartment Hotel, responded to this reviewResponded 31 July 2014

Gloriana M thank you for your recent review of St Martins. We are pleased that we could upgrade you to a superior room for your stay. It is nice to spoil people when we can. The title of your review is always a nice one to see and we look forward to you being our guest again in the future.

Kind Regards
Jeannette Williams

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Waldorf St. Martins Apartment Hotel

Address: St Martins Waldorf Apartments 6-12 St Martins Lane | Grafton, Auckland Central, Auckland 1010, New Zealand
Region: New Zealand > North Island > Auckland > Auckland Central
Amenities:
Fitness Centre with Gym / Workout Room Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #13 of 132 Speciality Lodging in Auckland Central
Price Range: £74 - £138 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Waldorf St. Martins Apartment Hotel 4.5*
Number of rooms: 151
Official Description (provided by the hotel):
Waldorf St. Martins offers 4.5 Star self-contained apartments on the border of Auckland's Upper Central Business District and Grafton, close to Auckland's two largest tertiary institutions, Auckland City Hospital and Starship Children's Health. Close to Auckland City and Newmarket, Waldorf St. Martins offers high quality secure accommodation at competitive rates. Self-cater in our fully equipped kitchens or dine at one of Auckland's many nearby restaurants and cafes. Nearby are two central Auckland parks, Albert Park with its beautifully manicured gardens and Auckland Domain, home to the Auckland War Memorial Museum and Wintergarden. Easily accessible by car or bus from Waldorf St. Martins are the eclectic suburbs of Newmarket, Ponsonby, Mt. Eden and Kingsland - all popular dining and shopping destinations. ... more   less 
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Also Known As:
Waldorf St. Martins Apartment Hotel Auckland, New Zealand

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