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“Tour around the world - step 9” 5 of 5 bubbles
Review of Waldorf Celestion Apartment Hotel

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Waldorf Celestion Apartment Hotel
Lugano, Switzerland
Level Contributor
21 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Tour around the world - step 9”
5 of 5 bubbles Reviewed 26 December 2011

I stayed 2 nights in March.
On my arrival, the front desk staff was discourteous. As I had an apartment I didn’t need them anymore.
I was at the 15th floor but the view from this hotel is not special, because the buildings opposite the hotel look anonymous.
The apartment number 1504 was big and beautiful, I was alone so it was really spacious. It was very clean and comfortable. The furniture and interior design were modern and functional. It had a nice balcony, furnished. The bathroom was nice too. I felt like being at home.

  • Stayed March 2011, travelled solo
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank bimbo_swiss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,361 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (338)
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Malaysia
Level Contributor
49 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 bubbles Reviewed 25 December 2011

We were happy with the hotel and didn't experience any of the small issues mentioned by other reviewers. There is free parking, but it is a bit of a walk (about 5 minutes walk). It is just behind the other Waldorf. This Waldorf is closer to the food and action though, so we were happy we chose this hotel. Place was clean and nicely done up, used the kitchen quite a bit with no problems.

Room Tip: we had a higher floor and in the back and didn't hear any noise at all.
See more room tips
  • Stayed December 2011, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank hassanScott
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vancouver
Level Contributor
95 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 bubbles Reviewed 23 December 2011

We had a great 2 bedroom suit it was spacious and nicely furnished. We asked for a quiet room and we had a room at the back that was so quiet we had our best sleeps in all of NZ. The beds were great. The room had a nice balcony. The little kitchen was compact and worked well. It even had a dishwasher. We could walk to most restaurants or the ferry terminals. The free city bus was less than 5 minutes away walking. For us the location was perfect. The staff was pleasant and helpful. We would stay there next time we are in Auckland.

Room Tip: The rooms at the back are the most quiet.
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  • Stayed November 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank traveladventure07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hoboken, New Jersey
Level Contributor
25 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed 20 December 2011

Huge apartment in highrise for a very reasonable rate in close walking distance to the water and downtown restaurants. Full kitchen, 2 bedrooms, living room. Quiet despite being in downtown area. Helpful staff.

  • Stayed June 2011, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank TeamBroBra_Intl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tokyo, Japan
Level Contributor
24 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 bubbles Reviewed 19 December 2011

Spent a week here with my wife. Nicely appointed apartment, ours was one bedroom plus study, but study was easily big enough to be a second bedroom. Good location, close to Britomart and good Japanese restaurants + ramen place within walking distance. We were impressed with our cosy home away from home and would gladly return here.

  • Stayed September 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank porkpiegaram
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dunedin, New Zealand
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 bubbles Reviewed 17 December 2011

Reading all the good reviews about this hotel, we decided to book a two-bedroom family apartment for our short two-night stay in Auckland. The location of the hotel was great, close to shopping centers and bus stops. However, this did not make up for the quality of the hotel itself.
The receptionists were unfriendly and did not provide any information about the room, check-in/out time, etc. The room was dark, one of the light in the living room wasn't working properly. Cleaning was inadequate, there was white patches at the corner of the door and the bathroom still has the amoniac smell (maybe of urine). All the rooms were dusty. My duvet had dark red/brown stain (which looked a lot like blood) on it. I requested duvet to be changed the next day and the receptionist was very helpful in this istance and promised to ask the cleaners to change it when servicing the room. However, when I came back, the duvet still had stains on it. I wonder if it was changed at all or all the duvets in this hotel were this uncleaned. Our family felt very uncomfortable in this hotel and did not have good sleep due to the fear of unhygienic sheets, furniture and the surroundings in general. If we had had to stay for more than 2 nights, we probably would have moved to a different hotel.
This is a terrible hotel, definitely not recommended for any short or long term stay.

  • Stayed December 2011, travelled with family
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
5 Thank sapih
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Waldorf_APTS_NZ, General Manager at Waldorf Celestion Apartment Hotel, responded to this review, 15 January 2012
Sapih, thank you for your comments regarding your stay. It is definately not an experience i want any guest staying at Celestion to come across. I am concerned that the room wasnt cleaned and the stains you've mentioned are surprising. We check our rooms / beds regularly. Did you request to move rooms? Our rooms are kept to a high standard and this is reflected in our guest comments.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
dallas
Level Contributor
50 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
4 of 5 bubbles Reviewed 14 December 2011

We stayed one night before flew back to the states. The apartment building is in a good location, about 10-15 minutes’ walk from the viaduct harbour. The staffs were courteous and helpful. The 2-bedroom unit we stayed was clean and well-maintained. One of the reasons we chose this hotel was that it would offer paid internet service according to its website. Since my husband was on a working holiday, he needed the internet access for his work laptop. However, the unit we stayed did not have a working internet connection. After we spoke to the front desk, a staff came to our unit to check it. Then we were told the problem was caused by the internet service provider and he would try to contact them to fix the problem but no guarantee whether it would be resolved anytime soon because it was late in the day. We asked him if we could switch to a different unit, he told us that the whole building was fully booked during that weekend. Well, lucky us! So if you really need an in-room internet connection, you might call the front desk to secure a unit with such a feature when you make your reservation.

If you have to bring your car, you’d better call ahead to reserve an on-site park space. As other reviewer have mentioned, it is difficult to find a space in front of the apartment entrance to load/unload luggages. I paid NZD$20 for one night parking for the convenience.

  • Stayed October 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank tiger62z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Waldorf Celestion Apartment Hotel

Property: Waldorf Celestion Apartment Hotel
Address: 19 - 23 Anzac Avenue | Auckland Cbd, Auckland 1010, New Zealand
Region: New Zealand > North Island > Auckland Region > Auckland
Amenities:
Bar / Lounge Business Centre with Internet Access Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 106 Speciality Lodging in Auckland
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Waldorf Celestion Apartment Hotel 4.5*
Number of rooms: 115
Official Description (provided by the hotel):
Waldorf Celestion offers affordable luxury in an ideal inner city location. The industrial chic design of the lobby welcomes you into this stylish apartment hotel with modern furnished apartments offering 4.5-Star self contained accommodation in the heart of Auckland City. Self cater in your spacious apartment, with a large 24hr Supermarket located across the road from Waldorf Celestion, or visit Little India restaurant on our ground floor for delicious traditional North Indian cuisine. Auckland's newest entertainment precinct Britomart is just across the road from Waldorf Celestion and is home to boutique and international fashion stores, and some of the best restaurants and bars the city has to offer. Vector Arena Auckland's 12,000 seat venue is a short stroll from Waldorf Celestion, as are the recently developed Waterfront areas, Queen Street and Auckland's Transport Centre. ... more   less 
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Also Known As:
Waldorf Celestion Apartment Hotel Auckland, New Zealand

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