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“Great value but beds real hard”

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Waldorf Celestion Apartment Hotel
Reviewed 7 May 2014

We stayed here the night before our daughter'd graduation. Staff are warm and welcoming but a couple of things negatively impacted on me. The bed in our room was so hard - I spent the night on the couch as it was the only way I was going to get any sleep. The fridge was so noisy - I ended switching it off. Great location, parking on site for $25.00 was well worth it.

  • Stayed: May 2014, travelled with family
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Thank restartconsulting
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kirsty D, General Manager at Waldorf Celestion Apartment Hotel, responded to this reviewResponded 12 May 2014

Dear Valued Guest,

We are very pleased to hear that you enjoyed your recent stay with us. We pride ourselves on our friendly staff and their service with a smile, as well as the amenities our hotel has to offer. Please do not hesitate to contact us on your next stay if you have any requests as we are very happy to give all our guests solutions to any problem they are experiencing. We look forward to seeing you again in the near future!

Best regards

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Reviewed 4 May 2014

This was a 2nd stay at Waldorf within 7 months and again we were greeted with warm/friendly staff who continued to be very helpful during our stay. Was only supposed to have stayed 2 nights but glad to have added an extra night. Close to all amenities and within walking distance to Viaduct Harbour, Britomart, Queen Street and Sky City - perfect location. Loved our stay in a 2 bedroom spacious apartment with great facilities. Definitely value for money as we used the 3 night Easter Special. Would definitely come back and recommend for sure.

  • Stayed: April 2014, travelled with family
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Review collected in partnership with this hotel
2  Thank Prashila122
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kirsty D, General Manager at Waldorf Celestion Apartment Hotel, responded to this reviewResponded 5 May 2014

Dear Valued Guest,

I would like to personally thank you for taking time out to write such lovely comments about your experience at Celestion. Our hotel is totally committed to the satisfaction of every guest who walks through our doors, which is why it is so rewarding to get feedback like yours; it tells us that we are delivering on that commitment. We strive to provide a "home away from home" experience for all of our guests, no matter if they are staying for a night, a week, or a month.
Once again, I and the entire staff at our hotel thank you for your very kind words, and we'd love to see you here again.

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Reviewed 4 May 2014

We came here after we would not stay at The Auckland City Hotel. It was very nice, clean, and great location! We really liked that there was a washer and dryer in the room. The only negative was that someone was cooking fish, and the bedroom smelled like fish for quite a while.

  • Stayed: April 2014, travelled as a couple
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1  Thank Einfach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kirsty D, General Manager at Waldorf Celestion Apartment Hotel, responded to this reviewResponded 5 May 2014

Dear Valued Guest,

We are very pleased to hear that you enjoyed your recent stay with us. Our location is a great plus as well as the amenities our hotel has to offer. Please do not hesitate to inform us of any odour that can arise from cooking as we have special purifiers that will remedy that almost instantly.
We look forward to seeing you again in the near future!

Best regards

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Reviewed 3 May 2014

Great accomodation and location. Staff were nice, rooms clean and well kept. The only complaint would be the noise of the trucks during the night and early hours using their air brakes which shouldn't be allowed in a built up area-it was constant and very loud. The hotel needs to lodge a complaint to the relevant authorities. Would still recommend the hotel but take ear plugs.
Other than this, great hotel.

  • Stayed: May 2014, travelled with family
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Thank Lincles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kirsty D, General Manager at Waldorf Celestion Apartment Hotel, responded to this reviewResponded 5 May 2014

Dear Guest,

Thank you for your comments regarding your recent experience with us. We appreciate your feedback which I have passed on to housekeeping & reception staff who work hard to ensure a positive guest experience. Please do not hesitate to ask for an apartment in Emily Towers which will ensure that you are not disturbed by traffic.

My kind regards

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Reviewed 3 May 2014

Had booked for 2 nights for 1 bedroom apartment. Was given 2 bedroom. Good facilities in room. Good location with short walk to city centre, restaurants and supermarket.
Not much to look at from outside and was a bit hard to find but that was outweighed by everything else. Lovely staff who were very helpful when trying to find our way to places. would certainly recommend based on location, cost and cleanliness etc of Hotel.

  • Stayed: April 2014, travelled as a couple
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Review collected in partnership with this hotel
Thank Margaret5449
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kirsty D, General Manager at Waldorf Celestion Apartment Hotel, responded to this reviewResponded 5 May 2014

Dear Valued Guest,

Thank you for your recent review, and your kind words. We take the comments of our guests
very seriously, as our goal is to always improve on meeting and exceeding expectations. We
are very proud of our staff at Celestion who I have passed on your review too. We have two towers so please do not hesitate to ask for a room with a view.We hope to see you again soon.
Very Best regards

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Reviewed 2 May 2014

My wife and I were very happy with our accommodation at the Waldor Celestion. The location was excellent with a nearby Countdown (Woolworths) supermarket and lots of local restaurants. Our two-bedroom accommodation was perfect for our 15-month old - the room was clean and mostly child-friendly. Highly recommended.

Room Tip: Look for a city-facing room on a high level.
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  • Stayed: April 2014, travelled with family
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Thank timdougall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kirsty D, General Manager at Waldorf Celestion Apartment Hotel, responded to this reviewResponded 4 May 2014

Dear Valued Guest,

Thank you very much for your kind words. It is great to hear your positive feedback about our value, location and staff. We hope to see you again soon!

Best regards

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Reviewed 2 May 2014

Despite initial appearances from the outside, the apartments here are very good, with reasonable cooking facilities. The location is also ideal, only a 5-10 minute walk into the City Centre. There is a big supermarket 5 minutes walk away. Just cross the road at the bottom of Anzac Ave turn right and first left.

The parking facilities are limited and a bit tight for $25 per night, but more convenient than the car parks nearby.

Stayed: March 2014, travelled with family
Thank 769John
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kirsty D, General Manager at Waldorf Celestion Apartment Hotel, responded to this reviewResponded 4 May 2014

Dear Valued Guest,

Thank you for your comments, we really appreciate that you took time to give us valuable
feedback on Celestion & the great location we indeed have. The Hotel does have that 'Industrial Feel' which is not to everyone's taste but the apartments are clean & spacious. We look forward to seeing you again in the near future!

Best regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Waldorf Celestion Apartment Hotel

Address: 19 - 23 Anzac Avenue | Auckland Cbd, Auckland Central, Auckland 1010, New Zealand
Region: New Zealand > North Island > Auckland > Auckland Central
Amenities:
Bar / Lounge Business Centre with Internet Access Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #10 of 134 Speciality Lodging in Auckland Central
Price Range: £78 - £127 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Waldorf Celestion Apartment Hotel 4.5*
Number of rooms: 115
Official Description (provided by the hotel):
Waldorf Celestion offers affordable luxury in an ideal inner city location. The industrial chic design of the lobby welcomes you into this stylish apartment hotel with modern furnished apartments offering 4.5-Star self contained accommodation in the heart of Auckland City. Self cater in your spacious apartment, with a large 24hr Supermarket located across the road from Waldorf Celestion, or visit Little India restaurant on our ground floor for delicious traditional North Indian cuisine. Auckland's newest entertainment precinct Britomart is just across the road from Waldorf Celestion and is home to boutique and international fashion stores, and some of the best restaurants and bars the city has to offer. Vector Arena Auckland's 12,000 seat venue is a short stroll from Waldorf Celestion, as are the recently developed Waterfront areas, Queen Street and Auckland's Transport Centre. ... more   less 
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Also Known As:
Waldorf Celestion Apartment Hotel Auckland, New Zealand

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