I booked this room for my wife and her best friend to enjoy a day of luxury on the last day of their NZ Holiday.
Unfortunately he night booked was the night before the early morning start of the Auckland marathon. Travelling from australia we had NO IDEA this event was on or how it would impact the stay.
The moving of barricades all night followed by the loud Speakers fro 6 am by their room which was one floor above the start line led to a ost unenjoyable nights stay.
I had also requested for them a room with two beds and had retiterated this in the booking form and by telepone to senure this occured. Despite asurances given by Hotel staff they were llocated a room with a king bed and had to wait some time to get a room change.
I do acknowledge a phone call from he hotel two days before they were due to arrive to adviseabout parking restricytions because of the marathon but by then it was too late to change hotels as they were well into their 10 day rod trip around the north island.
The ladies also had some issues getting their bags delivered to the room and had to wait over an hour for this to happen.
In summary , great location , nice surroundings but timing on this meant it was a most unenjoyable experience!!
- Official Description (provided by the hotel):
- Inspired by New Zealand's landscape and culture and boasting panoramic views of Waitemata Harbour, this beautifully designed hotel is a true landmark destination. Superbly located on the waterfront in the heart of the Viaduct, Sofitel Auckland Viaduct Harbour harmoniously blends French spirit with the best of New Zealand culture. Sofitel Auckland Viaduct Harbour offers 172 chic and luxurious rooms all with juliette balconies and floor to ceiling windows. Oversized bathrooms feature separate rain showers and deep soaking bathtubs. Each guest room also offers Sofitel's famous 'My Bed', LCD televisions and Bose sound systems. Services include valet car parking, dedicated Concierge team, luxury airport transfers, Guest Relations Manager and 24 hour in-room dining. Sofitel's luxury day spa, So SPA offers seven private rooms with a wide range of beauty and wellness treatments. Guests can also make use of a sauna and steam room, and adjacent gymnasium. A 20-metre heated indoor lap pool and spa pool are also available. Lava Dining delivers flavour & flair with an innovative menu, tastefully blending the best local produce with a refined French touch. Serving breakfast, lunch & dinner, visit Lava Dining for an intimate dining experience & breathtaking views. A bright & casual eatery, 21 Viaduct Cafe offers waterside seating to allow guests the chance to enjoy the Marina vistas. Savour expertly made espresso, French pastries, and a daily selection of healthy choices filled with fresh, local ingredients. In an unofficial toast to Sofitel's fine French origins, Sabrage invites guests to revisit the art of 'sabrage'. A sophisticated bar serving the finest Champagnes, signature cocktails, local and international wines and beers. ... more less
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- Also Known As:
- Sofitel Auckland Viaduct Harbour New Zealand