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“Some furniture need to change”

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Sofitel Auckland Viaduct Harbour
Ranked #3 of 66 Hotels in Auckland Central
Certificate of Excellence
GreenLeadersSilver level
Reviewed 8 November 2012

I stayed for one night celebrating my wife's birthday with dinner at Lava's Dining. All the features lived up to expectations except the bedside table and the table next to the sofa need to be change as it can be visbily seen it is wearing out from use.

  • Stayed: November 2012, travelled as a couple
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Thank ICIB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,467 - 2,473 of 2,918 reviews

Reviewed 7 November 2012

There was nothing I could complain about our stay. The staff were very helpful, the room was great and ezxtremly comfortable, the location was good but for walking could be a little closer to the main street but saying that it wasn't to busy and was very peaceful. We had a great stay. Thank you.

  • Stayed: October 2012, travelled with family
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Thank cotterellkerries
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 November 2012

Very happy in all respects except the size of the single beds..very comfortable but they are barely king singles we thought.
Service at reception was very high standard...thank you!! and concierge section also very helpful and courteous.

  • Stayed: November 2012, travelled with family
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Thank George608
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 November 2012

Loved the room and bathroom, particularly the luxurious bed. However, service was not as attentive as we had experienced the night before at the Pullman. Nobody came to collect bags from the car when we arrived and we were locked out of the hotel on returning from a concert at 11.30pm on a Saturday night. Breakfast was disappointing and poor value for a quality hotel. Wi Fi was $30 for 24 hours whereas it was free at the Pullman. Parking was $30 even though the Sofitel has its own underground carpark.

  • Stayed: November 2012, travelled as a couple
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Thank 707KerryS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 November 2012

location is perfect as it's a pleasant walk on the waterfront and close to the busy area where there's restaurants and pubs .The hotel itself has a excellent and elegant feel with huge water features.The staff were very polite and ready to help you .The room was spotless and serviced very well.I will visit this hotel again when next in Auckland and recommend this hotel to others

  • Stayed: November 2012, travelled as a couple
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Thank plus1955
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 November 2012

This hotel is located on one of Auckland’s marinas, close to many top restaurants and a short walk to the main attractions. The style is light and modern (light in the minimalist sense - colours are in the dark brown palette) and rooms spacious, very comfortable and well-equipped; the bathroom is particularly well appointed. Staff is very friendly and helpful and the service is great. Reasonably priced and an excellent choice!

  • Stayed: December 2011, travelled as a couple
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Thank alma78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 November 2012

The hotel is located just of the busy harbour front with a lot of cafés, bars and restaurant and Queen Street with all the shops and businesses is within 10-15min walking distance. The breakfast was very good, and there is a cheaper, also very good alternative in the same building. The advertised balcony however was a disappointment. You can stand outside for a few minutes but don't expect an outside seating area to spend some time on. On the homepage they state that high speed wireless Internet is available in the rooms, just under all the complementary features, which is bit misleading, as you will be charged quite a substantial amount of money for some mediocre speed and a limit of 200MB per day. That is a joke as you can get free wifi in every hostel in the world where you pay 20 Dollars per night. And there is no Spa, which you would expect in that sort of hotel!

  • Stayed: November 2012, travelled as a couple
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1  Thank UrlaubimSueden
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sofitel Auckland Viaduct Harbour

Address: 21 Viaduct Harbour Avenue, Auckland Central, Auckland 1010, New Zealand (Formerly Lighter Quay Hotel)
Phone Number:
Region: New Zealand > North Island > Auckland > Auckland Central
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Spa Hotel in Auckland Central
#1 Family Hotel in Auckland Central
#2 Luxury Hotel in Auckland Central
#2 Romantic Hotel in Auckland Central
#3 Green Hotel in Auckland Central
#6 Business Hotel in Auckland Central
Price Range: £164 - £355 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Auckland Viaduct Harbour 5*
Number of rooms: 172
Official Description (provided by the hotel):
Inspired by New Zealand's landscape and culture and boasting panoramic views of Waitemata Harbour, this beautifully designed hotel is a true landmark destination. Superbly located on the waterfront in the heart of the Viaduct, Sofitel Auckland Viaduct Harbour harmoniously blends French spirit with the best of New Zealand culture. Sofitel Auckland Viaduct Harbour offers 172 chic and luxurious rooms all with juliette balconies and floor to ceiling windows. Oversized bathrooms feature separate rain showers and deep soaking bathtubs. Each guest room also offers Sofitel's famous 'My Bed', LCD televisions and Bose sound systems. Services include valet car parking, dedicated Concierge team, luxury airport transfers, Guest Relations Manager and 24 hour in-room dining. Sofitel's luxury day spa, So SPA offers seven private rooms with a wide range of beauty and wellness treatments. Guests can also make use of a sauna and steam room, and adjacent gymnasium. A 20-metre heated indoor lap pool and spa pool are also available. Lava Dining delivers flavour & flair with an innovative menu, tastefully blending the best local produce with a refined French touch. Serving breakfast, lunch & dinner, visit Lava Dining for an intimate dining experience & breathtaking views. A bright & casual eatery, 21 Viaduct Cafe offers waterside seating to allow guests the chance to enjoy the Marina vistas. Savour expertly made espresso, French pastries, and a daily selection of healthy choices filled with fresh, local ingredients. In an unofficial toast to Sofitel's fine French origins, Sabrage invites guests to revisit the art of 'sabrage'. A sophisticated bar serving the finest Champagnes, signature cocktails, local and international wines and beers. ... more   less 
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Also Known As:
Sofitel Auckland Viaduct Harbour New Zealand

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