I recently stay 4 nights at the Sofitel in a Junior Suite room. We found the hotel and the room to be very nice and of high quality. I had initial concerns regarding the wireless internet service, which previous reviews cited, but as a result of a recent upgrade, the WIFI service was quite good. Additionally, the hotel provides a complimentary wireless up to 300MB, which I found to be a nice touch, particularly for a hotel of Sofitel's class. The location by the harbour is also very pleasant and serene.
My only knock against the stay was the less the stellar service. Our room did not get serviced on 1 day even though we returned to the room at 4pm (and no, we did not hang a DO NOT DISTURB sign on the door) and requests for items were very slow requiring follow ups.
Sofitel Auckland is a very nice hotel and we would stay there again but hope the service improves to match the quality of the facilities.
- Official Description (provided by the hotel):
- Inspired by New Zealand's landscape and culture and boasting panoramic views of Waitemata Harbour, this beautifully designed hotel is a true landmark destination. Superbly located on the waterfront in the heart of the Viaduct, Sofitel Auckland Viaduct Harbour harmoniously blends French spirit with the best of New Zealand culture. Sofitel Auckland Viaduct Harbour offers 172 chic and luxurious rooms all with juliette balconies and floor to ceiling windows. Oversized bathrooms feature separate rain showers and deep soaking bathtubs. Each guest room also offers Sofitel's famous 'My Bed', LCD televisions and Bose sound systems. Services include valet car parking, dedicated Concierge team, luxury airport transfers, Guest Relations Manager and 24 hour in-room dining. Sofitel's luxury day spa, So SPA offers seven private rooms with a wide range of beauty and wellness treatments. Guests can also make use of a sauna and steam room, and adjacent gymnasium. A 20-metre heated indoor lap pool and spa pool are also available. Lava Dining delivers flavour & flair with an innovative menu, tastefully blending the best local produce with a refined French touch. Serving breakfast, lunch & dinner, visit Lava Dining for an intimate dining experience & breathtaking views. A bright & casual eatery, 21 Viaduct Cafe offers waterside seating to allow guests the chance to enjoy the Marina vistas. Savour expertly made espresso, French pastries, and a daily selection of healthy choices filled with fresh, local ingredients. In an unofficial toast to Sofitel's fine French origins, Sabrage invites guests to revisit the art of 'sabrage'. A sophisticated bar serving the finest Champagnes, signature cocktails, local and international wines and beers. ... more less
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- Also Known As:
- Sofitel Auckland Viaduct Harbour New Zealand