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Sofitel Auckland Viaduct Harbour
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Reviews (3,083)
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1,967
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All reviewslava restaurantmarina view roomluxury roomviaduct harbourbeautiful hotelrain showerfloor to ceiling windowsnespresso machinewynyard quarterturn down serviceroom servicenew zealandrestaurants and barslarge bathroomvalet parkingbed was very comfortableferry terminal
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2,267 - 2,272 of 3,083 reviews
Reviewed 16 May 2013

We used a free night that was part of our Accor membership. This is the flashest hotel we have ever stayed at and had a wonderful experience. Every thing was spot on. A level of service we are probably not used to. It was fun to see how the other half live.

  • Stayed: May 2013, travelled as a couple
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Review collected in partnership with Accorhotels.com
Thank Ross834
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 May 2013

We stayed here to for an early birthday celebration. The hotel is excellent except for a couple of matters. The breakfast buffet was appalling quality and the service from the chef and wait staff was quite bad. They let the rest of the hotel down. Also on the Saturday we went to the restaurant reception just after 6PM to make a booking.We were told that the earliest available booking was 9PM. When we advised them that we were guests they said that the hotel was fully 100% booked so they could not help us. That was patently untrue as we could see many empty rooms from our own room.There were only two guests in the restaurant at the time !! Such a shame for a very nice if expensive hotel.

  • Stayed: May 2013, travelled as a couple
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Review collected in partnership with Accorhotels.com
1  Thank travellingkiwi57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 May 2013

Stayed 2 nights on our honeymoon but found it a bit overrated. Service was good but not quite as special as you'd hope. Room service actually walked in without knocking. View from Marina view room isn't that special. And no free Wi-Fi?

  • Stayed: April 2013
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1  Thank Rovingbikes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 May 2013

Excellent place to stay in Auckland. Perfect location for viaduct restaurants and harbour,concierge guys are fantastic and know the best places to eat and can really help you out so you make the most of your time in the city of sails if your from out of town. The place is exactly what you expect from a luxury hotel.

  • Stayed: May 2013, travelled as a couple
    • Value
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Review collected in partnership with Accorhotels.com
Thank bricks70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
Auckland
2
Reviewed 8 May 2013

We had a great stay - the view from the room was great all the staff were approachable and keen to help. The food was not as good as the Novotel Airport but I understand that the Sofitel Viaduct is looking to remedy that by expanding their restaurant and kitchen area.

  • Stayed: May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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