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“Excellent hotel, great location, reasonable price” 5 of 5 bubbles
Review of Sofitel Auckland Viaduct Harbour

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Sofitel Auckland Viaduct Harbour
Ranked #4 of 68 Hotels in Auckland
Certificate of Excellence
GreenLeadersSilver level
Aus
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Excellent hotel, great location, reasonable price”
5 of 5 bubbles Reviewed 22 December 2013

We booked this hotel as we had a stop over in Auckland.

The hotel room was very luxurious, the bed was comfortable and there was a lot of room.

The bathroom was clean and big. Impressive showers.

The cafe/restaurant in the hotel is good and is reasonably priced.

I really enjoyed our stay here.

  • Stayed January 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank alisha s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (565)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
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  • French first
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English first
Australia
Level Contributor
49 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 20 December 2013

Had an overnight stay in Auckland for business - one of several over the last six months. I had stayed at this hotel when it was a Westin, but decided to revisit the Sofitel - and was very pleased by the change.
The checkin was a breeze and the front counter people welcoming and efficient. The room assigned (4th floor facing the city) was large, modern and tastefully decorated (with what looked like Maori art).

The bed was large and comfortable and the bathroom generous in proportion - including a free standing bath.

Breakfast in the Lava was a genourous buffet with friendly staff (and I had one of the best omelettes) in a sunny and airy room. The location of the hotel is a short walk form the new wharf area of numerous entertainment venues. Wish I had stayed longer!

  • Stayed December 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank davide61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paris, France
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 20 December 2013

We stayed there 3 nights. The location is great just where the action is, within the harbour.
We asked for an upgrade as the first room was on the street side and got an amazing room facing the water. It was worth the trouble. Interior design is neat and sober, hotel is clean, breakfast was a delight, very fresh, delicious. Would recommend.

  • Stayed November 2013, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Greta22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hertfordshire
Level Contributor
82 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 bubbles Reviewed 19 December 2013 via mobile

This is a lovely hotel, situated at the Viaduct Harbour area, where there is ample access to lots of eating places and drinking establishments. Also within 10 mins walk to the ferry terminal for boats over to Waiheke Island, and all the mainstream shops in the city centre.

The hotel staff were very welcoming and made our stay lovely

The rain shower in the bathroom was heaven!

Stayed December 2013, travelled as a couple
Helpful?
Thank tianjin2005
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Auckland Central, New Zealand
1 review
3 of 5 bubbles Reviewed 18 December 2013

Very nice Hotel, in great location, with professional friendly service and staff. Overall quality was good as you would expect with Hotel of this grade. Particularly nice location and outlook with bars, restaurant and services good. Food was good (with room service extras particularly thoughtful and nice) although quality was a little variable. The luxury room was good however a couple of small but important things let down the Sofitel. Firstly, the windows are not tinted making privacy a real issue for internal fronting rooms. Slated doors are not effective so you need to keep heavy curtains closed a lot of the time. This needs addressing. Bathroom had only single sink and very limited bench space. Passable if a business stay but many travellers here and the target is broader than business so the bathroom not the best fitout. Air con was ineffectual first night but to the high credit of the Hotel it was discretely fixed immediately when highlighted. Recreation equipment was OK but missed some of the finishing touches I expect at this level. Having said this the Hotel is good but could rectify some important things to exceed expectations and meet standard would expect.

  • Stayed December 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank David M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sofitel Auckland Viaduct Harbour

Property: Sofitel Auckland Viaduct Harbour
Address: 21 Viaduct Harbour Avenue, Auckland 1010, New Zealand (Formerly Lighter Quay Hotel)
Phone Number:
Region: New Zealand > North Island > Auckland Region > Auckland
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Family Hotel in Auckland
#2 Spa Hotel in Auckland
#3 Green Hotel in Auckland
#3 Luxury Hotel in Auckland
#3 Romantic Hotel in Auckland
#6 Business Hotel in Auckland
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Sofitel Auckland Viaduct Harbour 5*
Number of rooms: 172
Official Description (provided by the hotel):
Inspired by New Zealand's landscape and culture and boasting panoramic views of Waitemata Harbour, this beautifully designed hotel is a true landmark destination.Superbly located on the waterfront in the heart of the Viaduct, Sofitel Auckland Viaduct Harbour harmoniously blends French spirit with the best of New Zealand culture. Sofitel Auckland Viaduct Harbour offers 172 chic and luxurious rooms all with juliette balconies and floor to ceiling windows. Oversized bathrooms feature separate rain showers and deep soaking bathtubs. Each guest room also offers Sofitel's famous 'My Bed', LCD televisions and Bose sound systems. Services include valet car parking, dedicated Concierge team, luxury airport transfers, Guest Relations Manager and 24 hour in-room dining. Sofitel's luxury day spa, So SPA offers six private rooms with a wide range of beauty and wellness treatments. Guests can also make use of a sauna and steam room, and adjacent gymnasium. A 20-metre indoor lap pool and spa pool are also available. Lava Dining delivers flavour & flair with an innovative menu, tastefully blending the best local produce with a refined French touch. Serving breakfast, lunch & dinner, visit Lava Dining for an intimate dining experience & breathtaking views. A bright & casual eatery, 21 Viaduct Cafe offers waterside seating to allow guests the chance to enjoy the Marina vistas. Savour expertly made espresso, French pastries, and a daily selection of healthy choices filled with fresh, local ingredients. In an unofficial toast to Sofitel's fine French origins, Sabrage invites guests to revisit the art of 'sabrage'. A sophisticated bar serving the finest champagnes, signature cocktails, local and international wines and beers. ... more   less 
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Also Known As:
Sofitel Auckland Viaduct Harbour New Zealand

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