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“LOVELY HOTEL AT VIADUCT HARBOUR”

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Sofitel Auckland Viaduct Harbour
Ranked #3 of 66 Hotels in Auckland
Certificate of Excellence
GreenLeadersSilver level
Los Angeles, California
Level Contributor
22 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“LOVELY HOTEL AT VIADUCT HARBOUR”
Reviewed 21 March 2014

We stayed at the Sofitel Auckland Viaduct Harbour hotel for three nights. Sofitel hotels are known for their service and this hotel did not disappoint. The hotel is lovely and being situated next to the Viaduct Harbor ensures you fabulous views of the harbor and Sky Tower.

The reception staff was professional and proficient. Upon arrival, our room was not ready so they took control of our luggage while we walked the city. When we returned our luggage had already been delivered to our room.

Our Marina view room was well appointed. The room had floor to ceiling windows with views of yachts, the city and the Sky Tower. There was a small balcony, perfect for picture taking.

The bathroom was spacious, the shower fitted with a ceiling rain showerhead, and a large bathtub.

When I noticed there was no espresso machine in our room (apparently there are not enough for every room), I called reception and they immediately told me to order daily coffee from room service or at their café - all at no charge.

At turndown, the staff delivered complimentary water and chocolates.

All in all, we had a lovely stay at this hotel. The location could not be better. You are near the ferry services, restaurants and bars, yet only a few blocks from Queen Street.

Room Tip: Marina view rooms worth the price!
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  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Theresa S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,713 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (573)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
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English first
Robina, Australia
Level Contributor
33 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 21 March 2014

We arrived at 2am NZ time and staff were great. Viaduct area I very interesting and plenty of boats on the marina. Glad we didn't stay close to airport. Room was large and view over marina was spectacular. Highly recommended. True 5 star.

Room Tip: Get one that overlooks the marina
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  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Superprofits
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Jose del Cabo, Mexico
Level Contributor
93 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 20 March 2014 via mobile

It is my first time in a Sofitel, and it was really a very pleasant experience. The overall design of the hotel, is very nice, a contemporary decor, but in charming atmosphere, the lighting in the lobby area is very inviting, with candles light every night.

The room is modern but cozy, bed is great! With several pillows options. They also have an espresso machine with Illy coffe, and that's great!

Something to mention is that you should note on your reservation if you really want a King size bed, because it was what I did my reservation for, but they give me a Queen size, accessible room, but when I ask for the king bed, the move us to a new room, and that was nice!

Reception staff are super friendly and helpful, good for them!

Breakfast buffet is very good, with a lot of very good quality options, and the coffe is amazing!

Stayed March 2014, travelled with family
Helpful?
Thank Fernando E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sofitel Auckland Viaduct Harbour

Property: Sofitel Auckland Viaduct Harbour
Address: 21 Viaduct Harbour Avenue, Auckland 1010, New Zealand (Formerly Lighter Quay Hotel)
Phone Number:
Region: New Zealand > North Island > Auckland Region > Auckland
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Family Hotel in Auckland
#1 Spa Hotel in Auckland
#2 Luxury Hotel in Auckland
#3 Green Hotel in Auckland
#3 Romantic Hotel in Auckland
#6 Business Hotel in Auckland
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Sofitel Auckland Viaduct Harbour 5*
Number of rooms: 172
Official Description (provided by the hotel):
Inspired by New Zealand's landscape and culture and boasting panoramic views of Waitemata Harbour, this beautifully designed hotel is a true landmark destination.Superbly located on the waterfront in the heart of the Viaduct, Sofitel Auckland Viaduct Harbour harmoniously blends French spirit with the best of New Zealand culture. Sofitel Auckland Viaduct Harbour offers 172 chic and luxurious rooms all with juliette balconies and floor to ceiling windows. Oversized bathrooms feature separate rain showers and deep soaking bathtubs. Each guest room also offers Sofitel's famous 'My Bed', LCD televisions and Bose sound systems. Services include valet car parking, dedicated Concierge team, luxury airport transfers, Guest Relations Manager and 24 hour in-room dining. Sofitel's luxury day spa, So SPA offers six private rooms with a wide range of beauty and wellness treatments. Guests can also make use of a sauna and steam room, and adjacent gymnasium. A 20-metre indoor lap pool and spa pool are also available. Lava Dining delivers flavour & flair with an innovative menu, tastefully blending the best local produce with a refined French touch. Serving breakfast, lunch & dinner, visit Lava Dining for an intimate dining experience & breathtaking views. A bright & casual eatery, 21 Viaduct Cafe offers waterside seating to allow guests the chance to enjoy the Marina vistas. Savour expertly made espresso, French pastries, and a daily selection of healthy choices filled with fresh, local ingredients. In an unofficial toast to Sofitel's fine French origins, Sabrage invites guests to revisit the art of 'sabrage'. A sophisticated bar serving the finest champagnes, signature cocktails, local and international wines and beers. ... more   less 
Reservation Options:
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Also Known As:
Sofitel Auckland Viaduct Harbour New Zealand

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