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Sofitel Auckland Viaduct Harbour
Ranked #2 of 66 Hotels in Auckland Central
Certificate of Excellence
GreenLeadersSilver level
Reviewed 13 June 2014

  • Stayed: May 2014, travelled with family
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Review collected in partnership with Accorhotels.com
Thank Todd N
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
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1,598 - 1,604 of 2,979 reviews

Reviewed 11 June 2014

  • Stayed: June 2014, travelled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Accorhotels.com
Thank Charles B
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 11 June 2014

  • Stayed: June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank Campbellsk
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 9 June 2014

Just returned from a four night stay at this hotel. We thought the staff were wonderful, the beds very comfortable and the quality of buffet breakfast was of a high standard. we had an upgraded room which was quite large and the bathroom was beautiful. We would stay here again without any hesitation.

  • Stayed: June 2014, travelled as a couple
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Thank Karen D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 June 2014

I was booked into this hotel but was surprised to learn only on checked in that the hotel will not have power in the evening on a cold autumn! They should brief and explain more in terms of security during the power shutdown.

However the staff was excellent in receiving you with a pleasant smile and service. You can sense real enthusiasm in serving.

Do you have Accor hotel membership? Well you should, you can have free wifi throughout your stay! Good to know, just provide them with your account number or better your registered email address and it is done!

The hotel is a bit far from the hustle and bustle of the bay restaurants about 7 mins walk. So if you prefer a quieter setting this is the place. Tip: walk towards the main street called Fanshawe Street and to Sturdee Street until you see Market Lane ( a small street).

The aircon setting is not very intuitive because it does not have actual temperature setting. There is also no arrow indicator to suggest the reference point but the receptionist was knowledgeable. Imagine the reference line on the top (12 0'clock position). The larger bar means warmer.

I usually stay at the Sebel Suites and it is closer to a 24 hour supermarket - Countdown Auckland City. However if you are heading towards Christchurch, the prices of stuff is much cheaper e.g. along Papanui Street FreshChoice Supermarket. But the hotel standards are much better in Auckland.

There is a separate shower and bathtub and the rain shower worked well.

The pillows were a bit too thick but I did not have time to ask for separate pillows. The service is quick upon giving them a call.

Prices of the breakfast was kind of a premium at about $39 for full buffet BF but there are ala carte ones as well starting from $12 for wholesome porridge. The bircher muesli was good.

All in all a comfortable stay. Mmmm...I am torn between Sebel and Sofitel.

Room Tip: Facing the bus terminal if you have a budget
See more room tips
  • Stayed: June 2014, travelled on business
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2  Thank ITravelIWrite
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 June 2014

I spent a night here after flying in from the UK. The hotel is nicely located around the marina and a short walk from the main harbour front area. I had a very well appointed King Room with a well sized rain shower and very comfortable bedding. They also lay on a Nespresso machine with complementary capsules, perfect for fighting through the jet lag after a long haul flight!

On the negative side, the milk provided in the fridge was sour, almost congealed which I suspect was caused by the fridge being set too warm or even switched off between stays.

  • Stayed: March 2014, travelled solo
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Thank lonetravellerchris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 June 2014

  • Stayed: December 2013, travelled on business
    • Value
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Review collected in partnership with Accorhotels.com
Thank 45South
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
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Additional Information about Sofitel Auckland Viaduct Harbour

Address: 21 Viaduct Harbour Avenue, Auckland Central, Auckland 1010, New Zealand (Formerly Lighter Quay Hotel)
Phone Number:
Region: New Zealand > North Island > Auckland > Auckland Central
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Spa Hotel in Auckland Central
#2 Luxury Hotel in Auckland Central
#2 Romantic Hotel in Auckland Central
#3 Green Hotel in Auckland Central
#6 Business Hotel in Auckland Central
Price Range: £151 - £340 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Auckland Viaduct Harbour 5*
Number of rooms: 172
Official Description (provided by the hotel):
Inspired by New Zealand's landscape and culture and boasting panoramic views of Waitemata Harbour, this beautifully designed hotel is a true landmark destination. Superbly located on the waterfront in the heart of the Viaduct, Sofitel Auckland Viaduct Harbour harmoniously blends French spirit with the best of New Zealand culture. Sofitel Auckland Viaduct Harbour offers 172 chic and luxurious rooms all with juliette balconies and floor to ceiling windows. Oversized bathrooms feature separate rain showers and deep soaking bathtubs. Each guest room also offers Sofitel's famous 'My Bed', LCD televisions and Bose sound systems. Services include valet car parking, dedicated Concierge team, luxury airport transfers, Guest Relations Manager and 24 hour in-room dining. Sofitel's luxury day spa, So SPA offers seven private rooms with a wide range of beauty and wellness treatments. Guests can also make use of a sauna and steam room, and adjacent gymnasium. A 20-metre heated indoor lap pool and spa pool are also available. Lava Dining delivers flavour & flair with an innovative menu, tastefully blending the best local produce with a refined French touch. Serving breakfast, lunch & dinner, visit Lava Dining for an intimate dining experience & breathtaking views. A bright & casual eatery, 21 Viaduct Cafe offers waterside seating to allow guests the chance to enjoy the Marina vistas. Savour expertly made espresso, French pastries, and a daily selection of healthy choices filled with fresh, local ingredients. In an unofficial toast to Sofitel's fine French origins, Sabrage invites guests to revisit the art of 'sabrage'. A sophisticated bar serving the finest Champagnes, signature cocktails, local and international wines and beers. ... more   less 
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Also Known As:
Sofitel Auckland Viaduct Harbour New Zealand

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