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“Nice touch, Lovely hotel”

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Sofitel Auckland Viaduct Harbour
Ranked #3 of 67 Hotels in Auckland
Certificate of Excellence
GreenLeadersSilver level
Boston, Massachusetts
Level Contributor
163 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
“Nice touch, Lovely hotel”
Reviewed 23 July 2014 via mobile

Staying here at present, great service, very classy place, professional service as they add the French flare on most things. Rooms are great, get balcony overlooking Harbour, lovely, peaceful. Beds are luxury then the bathroom is excellent, bath is huge and the rain shower is one of those you just don't want to get out off. Luxury products included in room, robe and slippers..Restaurants have exceptional service as well, negatively late drinking isn't an option here but still an excellent choice and a book it again place. Highly recommended..

Stayed July 2014
Helpful?
2 Thank MrWiz1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (588)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Level Contributor
164 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 23 July 2014 via mobile

Great room. Awesome service. Fantastic food But why put an espresso machine in every room when u dont supply fresh milk? Also if your a smoker this isnt the place for you. No smoking on room balcony and no area provided for smokers.

Stayed July 2014, travelled on business
Helpful?
1 Thank arrong504
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 22 July 2014

Absolutely stunning, once you walk into the lobby it feels like a 5 star hotel.

I stayed at Sofitel in Auckland for 3 nights. I come to Auckland often, and can say that it is the best hotel in Auckland that I have stayed at. I would rate Sofitel above Sky City Grand Hotel – Sofitel is perfect and every aspect is luxury. Great location, it is on the waterfront close to all viaduct restaurants.

I had a Superior Room which was wonderful. There was plenty of space, it looked modern and classy, and most importantly it was peaceful. The balcony overlooked some water features. I must rave about the bathroom, it had an amazing bath and rain shower and was very practical.

The staff at Sofitel were incredibly friendly right from the front desk to the restaurant. They really make you feel welcome.\I had a little mishap where I spilled something on the floor and it looked like it was going to stain, but it wasn’t a problem and I didn’t even get charged for cleaning.

In a nutshell, Sofitel is pricey but I would definitely recommend staying. Would love to return next time I’m back in Auckland.

  • Stayed September 2013, travelled solo
    • Sleep Quality
    • Rooms
    • Service
Helpful?
1 Thank Passi0nForTravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
144 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
Reviewed 22 July 2014

Rooms are very good, as are the bathrooms. Spa was booked out for days. Location is central & convenient. Didn't have a chance to eat there, but it looked nice. Would stay again. Service was excellent.

  • Stayed July 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
Thank Skimum123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
111 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
Reviewed 22 July 2014 via mobile

from check in to check out, all aspects of the hotel were calm, relaxed, friendly and efficient. it is undoubtedly a thriving business persons hotel, but by no means exclusively so. we travel with kids and feel comfortable and very welcome.

rooms and especially beds were comfortable, delicious room service food, spotlessly clean facilities, gentle lighting, gorgeous bathrooms, fantastic spa, interesting pool and jacuzzi area, simple but perfect breakfast buffet.

we stay here overnight when in transit and it is a real oasis for us.

water view rooms have good views of a small marina, and although the floor to ceiling windows limit privacy during the day, when the lights are out it is lovely to fall asleep with the city neons as night-lights.

auckland hotels of this standard are limited. we far prefer the sofitel to the hilton or even langham for a simple, wholesome, relaxing stay.

Stayed July 2014
Helpful?
1 Thank lauradavidgrace
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Plymouth, New Zealand
Level Contributor
130 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 21 July 2014

We stayed 3 nights at the end of June and had an internal water view . The room was so spacious, the bed awesome, the bathroom and toiletries all first class. The restaurant at breakfast had a good selection and although extremely busy on the Weekend everything was replenished swiftly. The little viaduct cafe in the hotel serves the most amazing coffee. All staff from the moment we checked in until we reluctantly left were friendly and professional. A superb stay and we will not only return but recommend to our friends.
Thank you Kevin Wensor

  • Stayed June 2014, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Helpful?
2 Thank nakiboys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sofitel Auckland Viaduct Harbour

Property: Sofitel Auckland Viaduct Harbour
Address: 21 Viaduct Harbour Avenue, Auckland 1010, New Zealand (Formerly Lighter Quay Hotel)
Phone Number:
Region: New Zealand > North Island > Auckland Region > Auckland
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Family Hotel in Auckland
#1 Spa Hotel in Auckland
#2 Romantic Hotel in Auckland
#2 Luxury Hotel in Auckland
#3 Green Hotel in Auckland
#6 Business Hotel in Auckland
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Sofitel Auckland Viaduct Harbour 5*
Number of rooms: 172
Official Description (provided by the hotel):
Inspired by New Zealand's landscape and culture and boasting panoramic views of Waitemata Harbour, this beautifully designed hotel is a true landmark destination. Superbly located on the waterfront in the heart of the Viaduct, Sofitel Auckland Viaduct Harbour harmoniously blends French spirit with the best of New Zealand culture. Sofitel Auckland Viaduct Harbour offers 172 chic and luxurious rooms all with juliette balconies and floor to ceiling windows. Oversized bathrooms feature separate rain showers and deep soaking bathtubs. Each guest room also offers Sofitel's famous 'My Bed', LCD televisions and Bose sound systems. Services include valet car parking, dedicated Concierge team, luxury airport transfers, Guest Relations Manager and 24 hour in-room dining. Sofitel's luxury day spa, So SPA offers seven private rooms with a wide range of beauty and wellness treatments. Guests can also make use of a sauna and steam room, and adjacent gymnasium. A 20-metre heated indoor lap pool and spa pool are also available. Lava Dining delivers flavour & flair with an innovative menu, tastefully blending the best local produce with a refined French touch. Serving breakfast, lunch & dinner, visit Lava Dining for an intimate dining experience & breathtaking views. A bright & casual eatery, 21 Viaduct Cafe offers waterside seating to allow guests the chance to enjoy the Marina vistas. Savour expertly made espresso, French pastries, and a daily selection of healthy choices filled with fresh, local ingredients. In an unofficial toast to Sofitel's fine French origins, Sabrage invites guests to revisit the art of 'sabrage'. A sophisticated bar serving the finest Champagnes, signature cocktails, local and international wines and beers. ... more   less 
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Also Known As:
Sofitel Auckland Viaduct Harbour New Zealand

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