Stayed overnight in this excellent 5 star hotel. Could not fault any aspect of property, room, service, restaurant or location.
Outstanding friendly efficient service from time of arrival until departure.
Everyone went out of their way to be helpful.
Restaurant excellent and when using Accor card offers wonderful value.
Will definitely return to this top hotel.
- Great view of the harbor and great location to the central Auckland.
- Warm service
- Very good breakfast, especially the pastries
- Clean and spacious rooms and bathroom
- The rainshower didn't work
Stayed here over the Christmas holiday. Location is fantastic. Staff is super-attentive and even helped with holiday special requests. Only complaint is that the fixe menu on Christmas Day was not appealing. Both my husband and I wish we had our 5 year old's menu.
After flying a 12 hour flight and being extremely jet lagged, the luxurious and contemporary lobby with local traditional themes woven into its modern design gave me the already New Zealand experience right in one building. The staff is world class and their suggestions gave my short stay meaning and productivity. The rooms are quite large with modern elegance that invite you to a good night after a day of traveling. If you are in a quick rush, try the restaurants in the hotel because they are quick and very good. I would return in a heartbeat due to the staff itself.