We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Everything Crowne standard except a little bit old, multi entry/exit car park”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Crowne Plaza Auckland
Ranked #10 of 66 Hotels in Auckland
Certificate of Excellence
GreenLeadersBronze level
Melbourne
Level Contributor
40 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Everything Crowne standard except a little bit old, multi entry/exit car park”
5 of 5 bubbles Reviewed 1 May 2011

Everything Crowne standard except a little bit old, multi entry/exit car park presents good value. Right in the centre of CBD, opposite to the Grand Skycity hotel/Casino.
Shopping centre and food court/restaurant downstairs in the same building.

  • Stayed April 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank boblix
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NZIHG, Manager at Crowne Plaza Auckland, responded to this review, 5 May 2011
Thanks for posting your recent experience at the Crowne Plaza Auckland on trip advisor. We are pleased that you found everything to be up to Crowne Plaza standard and that you are happy with the fantastic location and the car parking. Your feedback regarding the age of the property is duly noted. Guest feedback is very important for the future direction of the hotel therefore, we are very appreciative for your insight. Please note however, that all rooms were refurbished in 2008/2009. We would love to welcome you back again next time you are in Auckland.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

1,695 reviews from our community

Traveller rating
    656
    787
    195
    39
    18
See reviews for
290
627
117
401
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (337)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Auckland Region, New Zealand
Level Contributor
5 reviews
3 hotel reviews
5 of 5 bubbles Reviewed 26 April 2011

We used the Crowne Plaza hotel for a leadership Hui and I was going to write to the hotel to thank them - and then thought I should just write it here. The service at this hotel was some of the best I have experienced anywhere. Every single staff member not only seemed happy in their job, and not only willing to help, but they were always wanting to go the extra mile. I asked if they had had a lot of professional development and training - one answered "Not really, but they are really good to work for and look after us, which motivates you to do your very best." A good leadership principle to live by!

  • Stayed April 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JMR9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NZIHG, Manager at Crowne Plaza Auckland, responded to this review, 28 April 2011
Thank you for posting your recent experience at the Crowne Plaza Auckland on trip advisor. We are pleased to read that our staff exceeded your expectations. As part of IHG, the Crowne Plaza employees embrace ‘Winning Ways’, which is the framework that helps to shape the way we work. It is based on 5 key principles; ‘Do the right thing’, ‘Show we care’, ‘Aim higher’, ‘Celebrate difference’ and ‘Work better together’. The staff member you spoke to really sums it up well and they certainly speak on behalf of the whole crew. We also like to share feedback with our staff and I am sure they will be pleased with your kind words. We encourage our guests to post their experience online which not only helps us continually improve the guest experience, but also helps the travel community make more informed decisions when selecting a suitable hotel. Thanks again, and we look forward to welcoming you back again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wellington, New Zealand
Level Contributor
38 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 25 April 2011

The Crowne Plaza has high quality rooms that are clean, have good tea and coffee facilities and are well maintained. The beds were comfy with options for pillows and the standard extras you expect at a high quality hotel.

Lobby/restaurant and bar facilities were good and the breakfast was to a high standard. The staff were helpful, particularly in the restaurant and would remember you from one day to the next which can be rare.

Overall a good place to stay when travelling for business.

  • Stayed November 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Canoes_Over_Taxis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
33 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 bubbles Reviewed 13 April 2011

I stayed at the Crowne Plaza in Auckland through a Mystery Hotel deal with Wotif, so I wasn't certain what I was in for...

The room was immaculately clean, bright and well equipped which was great. My room was the smallest on the floor according to the floorplan, but it was more than adequate.

Pros:
- Very comfy king bed with lots of pillows - plus options to change pillow types, great for any princess and the pea type people!
- Nice bathroom amenities - I travelled with hand luggage only and hadn't taken any shampoo etc with me, so it was great that the hotel stuff was so good.
- High location in the hotel
- Mini bar
- Gym and sauna although I never used these.

Cons
- my room faced Queen St and must have been close-ish to a nightclub. Music went on till past 2am - which is expected on weekends, but a little more soundproofing would have been nice (i was on 17th floor)
- Parking in the next door car park is calculated in the same way as hotel check-in's - so if you arrive after midnight on Saturday morning you still pay the Friday rate for the car park, which is conveniently more expensive.... annoying and I'm sure there were ways to get cheaper/free parking - you only had to spend $5 in the shopping centre to get free parking - so paying $24 for a "Friday" after arriving at 3am seemed a little excessive.
- In room movies cost over $15 - I know hotels fleece you at every corner, but it's time this came down in price - it's beyond me why they don't price them nearer $5, surely hundreds more people would buy?
- Mini bar had no pricelist - does that make it free?
- No free wifi in any part of the hotel

Room Tip: Probably not facing Queen St on a weekend...
See more room tips
  • Stayed April 2011, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank alice1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
151 reviews
102 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
4 of 5 bubbles Reviewed 9 April 2011

I stayed on the Excective Floor and had a lovely room which was spacious and clean. Good gym facility in this hotel. The club floor lounge was excellent, the evening snacks well above the quality I have had in other hotels. the staff were efficient and friendly. It was well located and I enjoyed my stay at this hotel.

  • Stayed September 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Oztravels7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tutukaka Coast
Level Contributor
50 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 bubbles Reviewed 7 April 2011

Since our last review we've stayed at the Auckland Crowne Plaza on several more occasions. Each visit has been a wonderful experience and it just keeps getting better. Unlike any of the other hotel restaurants we've experienced on our world travels we actually look forward to our return visits because both the food and service in this hotel restaurant are superb. So is the standard of room service food and service. Our visits have been a total pleasure from check-in to check-out and we are booked in for three more three night stays during upcoming events.

Room Tip: Priority Club Privilege Plan & Priority Club
See more room tips
  • Stayed April 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank PerfectStrangerNZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Houston, Texas
Level Contributor
46 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 bubbles Reviewed 5 April 2011

We stayed here one night after arriving in Auckland. Room was great: clean, comfortable and convenient walking distance to the wharf area for restaurants and other shopping. We could see the tower from our window. Wifi was $5/hour extra. Parking also cost extra, even for motorcycles, but it is a city, so that is to be expected.
The breakfast buffett was very fresh and included a juicer so guests could make their own fresh juice. I tried their recommendation of carrot, melon, pinneaple and ginger paste for a healthy and delicious start to my day. A great extra touch!

  • Stayed March 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank chai4mom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Auckland hotels
0.0 mi away
SKYCITY Grand Hotel
SKYCITY Grand Hotel
#4 of 66 in Auckland
4.5 of 5 bubbles 2,407 reviews
0.4 mi away
Sofitel Auckland Viaduct Harbour
0.6 mi away
The Langham, Auckland
The Langham, Auckland
#5 of 66 in Auckland
4.5 of 5 bubbles 4,066 reviews
Show Prices
Show Prices
Show Prices
0.1 mi away
SKYCITY Hotel
SKYCITY Hotel
#11 of 66 in Auckland
4.0 of 5 bubbles 1,838 reviews
0.4 mi away
Pullman Auckland
Pullman Auckland
#13 of 66 in Auckland
4.0 of 5 bubbles 2,192 reviews
0.2 mi away
CityLife Auckland
CityLife Auckland
#8 of 66 in Auckland
4.5 of 5 bubbles 1,199 reviews
Show Prices
Show Prices
Show Prices

Been to Crowne Plaza Auckland? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Crowne Plaza Auckland

Property: Crowne Plaza Auckland
Address: 128 Albert St | P.O. Box 6841, Auckland 1010, New Zealand
Phone Number:
Region: New Zealand > North Island > Auckland Region > Auckland
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#7 Green Hotel in Auckland
#7 Family Hotel in Auckland
#9 Luxury Hotel in Auckland
#12 Business Hotel in Auckland
#14 Romantic Hotel in Auckland
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Crowne Plaza Auckland 4.5*
Number of rooms: 355
Official Description (provided by the hotel):
Conveniently located in the heart of Auckland s business district, above the Atrium on Elliott shopping complex and just a few minutes walk from The Edge Entertainment Centre, Sky City and Queen Street s golden mile, Crowne Plaza Auckland is the ideal base when visiting the city of sails. With 13 floors of accommodation including the Crowne Plaza Club, a choice of 10 meeting rooms offering 14 configurations plus several dining and relaxation options, we can provide for all your business hotel requirements. Crowne Plaza Auckland is truly The Place To Meet . ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Ebookers, Hotels.com, IHG, Expedia, Agoda, Odigeo, TripOnline SA, Traveltool, S.L.U., Evoline ltd and HotelQuickly so you can book your Crowne Plaza Auckland reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Auckland Hotel Auckland Central
Auckland Crowne Plaza
Crowne Plaza Auckland New Zealand

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing