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“Good Service”

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Crowne Plaza Auckland
Ranked #10 of 66 Hotels in Auckland Central
Certificate of Excellence
GreenLeadersBronze level
Reviewed 9 January 2012

My wife and I stayed for only one night however we found the staff to be very friendly and provided very good service. They were very friendly and willing to provide assistance. The motel is in a very good central location near to the main shopping precinct and the casino if you are so inclined and only 10 mins walk to the harbour area. There are many good restaraunts nearby which provide a good variety of styles and flavours. The room (on the 19th floor) was very clean and of a high standard. Value for money was excellant. CAr parking is available however it will cost extra on the basic room price, even though it is still good value.

  • Stayed: January 2012, travelled as a couple
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2  Thank BMRA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,381 - 1,387 of 1,812 reviews

Reviewed 8 January 2012

Stayed here a few years ago and was pleased with the room and service. We were even more impressed on this visit.

Check in was polite and efficent and friendly. Room was clean and comfortable. Bar menu was a bit limited to stog, although room service menu was great and the service was quick and food arrived hot.

Restaurant was very good, food and service, both evening and breakfast, nothing too much trouble.

Check out was friendly and efficent, although the receptionist did answer the telephone whilst dealing with me, which is not very good.

Good stay and comfortable

Room Tip: High floor for good view
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  • Stayed: January 2012, travelled as a couple
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1  Thank Southdown_Man
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 January 2012

Nice Hotel, Central and only about 200 yards from the Sky Tower. Good Breakfast, clean spacious room, nice staff. Would recommend

  • Stayed: December 2011, travelled as a couple
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Thank 4Nige
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 January 2012

I've stayed in other Crowne Plaza hotels around the world and know what to expect, but this one in Auckland had a few pleasant surprises. The room was large and the beds comfortable. However, as one reviewer pointed out - it does need a facelift and modernisation. The lobby is dark, dingy and seems stuck in a 90s timewarp. However, the location is central and convenient to shops, but not high-end shops that we would like to visit. Instead, to the right of the hotel is the Screamer Bungee, and to the right, an entrance to the multi-storey carpark. The shops in the vicinity sell the usual tourist tat that you endeavour to avoid. Otherwise, as a base and value for money, the Crowne Plaza is excellent. However, there are a few improvements I would like to see. First, provide free Internet access -charging for WiFi access is grubby and grabby. 20 minutes free access per day in the lobby is mean and not enough. Small hotels, B&Bs and even large hotels like the Westin now provide free WiFi access from the bedrooms, so hotels like Crowne Paza should do the same. Second improvement - reception staff should listen to and answer questions asked. When asked, "How much is parking overnight", the answer we got, "You just have to come to the reception in the morning".

  • Stayed: December 2011, travelled as a couple
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Thank NNei
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 January 2012

I often stay here. Staff are friendly and helpful, rooms are clean, location is central to CBD.

  • Stayed: December 2011
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Thank SimonFromSydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 January 2012

I've stayed here six or so times, most recently in December for a few nights. The check in staff are helpful. The bar area is nice. A lot of the rooms face another hotel across the street (the Skycity Grand). The rooms are well-designed and the location is great. It's probably my first preference for a hotel in Auckland.

  • Stayed: December 2011, travelled as a couple
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Thank Explorer126
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 January 2012

I had an excellent stay at the Crowne Plaza. I was greeted when I arrived with excellent service and was very pleased with the size, cleanliness and facilities of my room. The location is also excellent, walking distance to Queen St and the attractions of the city. Other aspects of the hotel, such as the gym, were also excellent and well maintained. I would totally recommend this hotel to others.

  • Stayed: January 2012
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Thank kiwiboyLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Crowne Plaza Auckland

Address: 128 Albert street | P.O. Box 6841, Auckland Central, Auckland 1010, New Zealand
Phone Number:
Region: New Zealand > North Island > Auckland > Auckland Central
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#7 Green Hotel in Auckland Central
#7 Family Hotel in Auckland Central
#9 Luxury Hotel in Auckland Central
#12 Business Hotel in Auckland Central
#13 Romantic Hotel in Auckland Central
Price Range: £122 - £355 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Crowne Plaza Auckland 4.5*
Number of rooms: 355
Official Description (provided by the hotel):
Conveniently located in the heart of Auckland s business district, above the Atrium on Elliott shopping complex and just a few minutes walk from The Edge Entertainment Centre, Sky City and Queen Street s golden mile, Crowne Plaza Auckland is the ideal base when visiting the city of sails. With 13 floors of accommodation including the Crowne Plaza Club, a choice of 10 meeting rooms offering 14 configurations plus several dining and relaxation options, we can provide for all your business hotel requirements. Crowne Plaza Auckland is truly The Place To Meet . ... more   less 
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Also Known As:
Crowne Plaza Auckland Hotel Auckland Central
Auckland Crowne Plaza
Crowne Plaza Auckland New Zealand

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