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“Good hotel and location”

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Crowne Plaza Auckland
Ranked #10 of 67 Hotels in Auckland
Certificate of Excellence
GreenLeadersBronze level
Bath, United Kingdom
Level 6 Contributor
138 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
“Good hotel and location”
Reviewed 5 June 2012

Stayed 2 nights on business. The hotel was very convenient for my office location, and was of a high standard. Also the rate was good value. The front of the hotel was a construction site, but that was not the fault of the hotel and only caused minimal inconvenience. Staff friendly and helpful. I would stay here again.

  • Stayed May 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mark B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (347)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
London
Level 5 Contributor
73 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 1 June 2012

Room was comfortable and clean. Wouldn't recommend it for business - wifi really expensive, slow, limited to 500Mb and you have to pay separately for iPad as well as laptop.

  • Stayed June 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank CitizenDave
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Guest Relations Manager at Crowne Plaza Auckland, responded to this review, 25 June 2012
Thank you for leaving your feedback on trip advisor. We are pleased that you found the room to be comfortable and clean. We are sorry if you found the wifi to be inadequate to your needs. We do offer 20 minutes free wifi in the lobby area, however we do charge a fee for further use. Your feedback is duly noted and will be discussed internally.

Thanks again for leaving your feedback.

Best regards,

Guest Experience Manager
Crowne Plaza Auckland
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Abu Dhabi, United Arab Emirates
Level 5 Contributor
59 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 1 June 2012

Stayed here on a business trip and ended up with a few days to kill in Auckland. I found this hotel to be the perfect location for me. It is about a 15 minute walk to the harbor and viaduct area. The hotel also has some nice little stores below the lobby level and has easy access to Queen St. for even more shopping and dining options.

  • Stayed May 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GlenJMart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne
Level 6 Contributor
131 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 26 May 2012

I rate this as a very good hotel as it should be for the class of hotel it belongs to.

Every thing was OK but I would not say above average. Bed sheets were wrinkled for some reason which I found surprising. The shower over the bath in a high standard hotel in not good these days.

Car parking (being a city hotel of course) was frustrating and expensive week days ($24 a night) and I actually decided to cut my stay to just one night and move south to a good motel for the 2nd night.

Reception was good and the staff helpful.

Room Tip: If you are renting a car think about the car parking first.
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  • Stayed May 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank vicnzsa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wellington
Level 3 Contributor
20 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 26 May 2012

Large room with two double beds. Good bar facilities. Room 2504.
Some noise disturbance from the road during the night
Bathroom - shower below par.
Good public areas
Breakfast is great
Staff are helpful and friendly.

Room Tip: Roadside can be noisey. The view is of the hotel rooms accross the road so can not have curtains ope...
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  • Stayed May 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank andmarWellington
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Denver, Colorado
Level 5 Contributor
57 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 25 May 2012

Good location in the center of the city - walking distance to the harbor (15-20 min walk) and all fun spots. Good value at $155 NZD for a basic room. Be prepared to pay $30 extra for a 24 hour internet access and another $30+ for breakfast. I do not recommend the hotel dry-cleaning/laundry service – the shirts come out nearly damaged and a crisp starch is not a familiar concept. In the room I had, the bathroom venting was located right above the bathtub, so when taking a shower, the shower curtain was pushing in, and the experience was quite unpleasant (I couldn’t turn the venting on or off). Hope it is not the case in all rooms. A little bottle of Manuka Shampoo though was a nice touch. Overall – still recommend, but mainly for less demanding travelers.

  • Stayed April 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Dman_DW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Guest Relations Manager at Crowne Plaza Auckland, responded to this review, 1 July 2012
Dear Dman_DW,

Thank you for your feedback. I'm pleased you liked the convenient location of our hotel. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. I’m sorry you received service which was unacceptable. I appreciate your feedback as this is our best resource for improving guest services. We hope you give us a chance in the future to show you how great our hotel is.

If there is anything we can do to make your next stay more comfortable, please do not hesitate to ask the Manager on Duty.

Sincerely,

Jaime W
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jakarta, Indonesia
Level 6 Contributor
93 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 21 May 2012

Arrived in the midle of the night. Staff is helpfull & efficient.
Central location, we can just walk around to explore the city. Auckland Tower is just nearby, 10 minutes walking.
Room is adequate & clean.
Many food outlets/stall around. Conveneient if you travel with young kid.

  • Stayed July 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RetnoNiekno
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NZIHG, Guest Relations Manager at Crowne Plaza Auckland, responded to this review, 23 May 2012
Thank you for leaving your positive comments on your recent stay at Crowne Plaza Auckland. We are pleased that you had a comfortable stay with us and found our staff to be helpful and efficient.

We are frequently complimented on our location and it’s great to read that you were able to see some of the great attractions close to the hotel while keeping the kids entertained.

Thanks again for your review and we look forward to welcoming you back to Crowne Plaza Auckland again on your next stay.

Best regards,
Guest Experience Manager
Crowne Plaza Auckland
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Crowne Plaza Auckland

Property: Crowne Plaza Auckland
Address: 128 Albert St | P.O. Box 6841, Auckland 1010, New Zealand
Phone Number:
Region: New Zealand > North Island > Auckland Region > Auckland
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#7 Green Hotel in Auckland
#7 Family Hotel in Auckland
#9 Luxury Hotel in Auckland
#12 Business Hotel in Auckland
#13 Romantic Hotel in Auckland
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Crowne Plaza Auckland 4.5*
Number of rooms: 355
Official Description (provided by the hotel):
Conveniently located in the heart of Auckland s business district, above the Atrium on Elliott shopping complex and just a few minutes walk from The Edge Entertainment Centre, Sky City and Queen Street s golden mile, Crowne Plaza Auckland is the ideal base when visiting the city of sails. With 13 floors of accommodation including the Crowne Plaza Club, a choice of 10 meeting rooms offering 14 configurations plus several dining and relaxation options, we can provide for all your business hotel requirements. Crowne Plaza Auckland is truly The Place To Meet . ... more   less 
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Also Known As:
Crowne Plaza Auckland Hotel Auckland Central
Auckland Crowne Plaza
Crowne Plaza Auckland New Zealand

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