After travelling some distance late in the day from a really bad "resort" experience in the Coromandel, we contacted Crowne Plaza (IHG Hotel group) to put 4 very tired and demoralised travellers up for the night. They gave us a great last minute deal that included a buffet breakfast.
The staff were awesome and made sure we felt at home in our new hotel rooms. Although I am sure their service was just part of their daily job, their friendly and welcoming nature was very much appreciated and lifted our spirits. This represents the first class service you would expect from a hotel chain of this calibre; those running smaller hotels, motels and 'resorts' would do well to learn how to treat people by learning from the level of customer service provided at the Crowne.
Crowne Plaza is in a great location in Central Auckland, the rooms are 'standard four star'; clean, well appointed and spacious. The room service was prompt and the meals were huge and most importantly, delicious.
Well done, Crowne - and more importantly, you have a get team running this hotel.
- Official Description (provided by the hotel):
- Conveniently located in the heart of Auckland s business district, above the Atrium on Elliott shopping complex and just a few minutes walk from The Edge Entertainment Centre, Sky City and Queen Street s golden mile, Crowne Plaza Auckland is the ideal base when visiting the city of sails. With 13 floors of accommodation including the Crowne Plaza Club, a choice of 10 meeting rooms offering 14 configurations plus several dining and relaxation options, we can provide for all your business hotel requirements. Crowne Plaza Auckland is truly The Place To Meet . ... more less
- Reservation Options:
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- Also Known As:
- Crowne Plaza Auckland Hotel Auckland Central
- Auckland Crowne Plaza
- Crowne Plaza Auckland New Zealand