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“Great hotel for its rooms, staff and location!”

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Crowne Plaza Auckland
Ranked #12 of 66 Hotels in Auckland Central
Certificate of Excellence
GreenLeadersBronze level
Reviewed 31 December 2006

We couldn't have been happier with the Crowne Plaza. We flew in very early to be able to check in right away (on a Sunday). The staff was ALWAYS very friendly. Their concierge helped us utilize our one day in Auckland to its fullest. The room (on the top floor) was spacious, clean, nice view, and we loved the flat screen TV. Its central location was very close to the sky tower and a quick walk to the wharf area (where there are many great restaurants and pubs). The bed was very comfortable. Best of all was the club room with great breakfasts and really nice afternoon happy hour (including drinks and food). I highly recommend this hotel!

  • Stayed: November 2006, travelled as a couple
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4  Thank Scoobytravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,633 - 1,639 of 1,872 reviews

Reviewed 15 December 2006

Stayed here for 3 nights from 11.11.06. Room was on the 28 floor. Excellent sized bedroom and bathroom, large LCD TV, nice sitting area, all very spacious. The Club Lounge was great for breakfast, afternoon cakes and evening canapes and drinks with very friendly and polite staff. Did not eat in the Restaurant but the place looked very nice. The bar was good. The Hotel is next to the shopping areas and the Sky Tower, view of Sky Tower from the Club Lounge, and within easy walking distance to the harbour. I used the laundry room whilst here, very easy to use no problems. I would definitely recommend this hotel, if you are looking to stay in a large hotel and would return here if I happened to find myself in Auckland again.

  • Stayed: November 2006, travelled as a couple
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5  Thank Rosie1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 December 2006

Spent 2 nights here in December, this was my 2nd stay at this hotel and have never had any problems. It's very clean, the rooms were big and it's close to all the shops and a few minutes walk to the marina area.

  • Stayed: December 2006, travelled solo
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2  Thank John_sg0107
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 December 2006

Only stayed one night at the Crown Plaza - selected based on positive reviews and was not disappointed.

Hotel was fairly full so was happy to have a free upgrade from an exec room to a duplex suite on the 28th floor.

Room was pretty stunning - entrance level had spacious lounge and lots of cubby holes to park cases - best was a glorious balcony with views across Auckland. Upstairs large bedroom, dressing room and huge bathroom with spa bath, shower and the usual robes etc.

Had cocktails in the exec lounge looking over sky tower and bay - very friendly staff and more than happy for you to sample the very good NZ wine on offer. Few canapes - but what was there was very good. Did not eat in hotel - took ferry to Devonport for the evening - good excursion to avoid hustle and bussle of city.

Breakfast again good in lounge - though we were offered the chance to have a full breakfast in the main dining room for just a few extra dollars - plenty in lounge so no need. Also free internet access a bonus (although only one terminal which did tend to get hogged by lonely businessmen!).

All in all - highly recomended as great place to stay - well worth upgrading to exec floor.

  • Stayed: November 2006, travelled as a couple
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5  Thank ManxQueenies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 October 2006

I just had to add my kudos to the great reviews already posted here. I booked the Crowne Plaza literally hours before flying out from San Francisco to Auckland. The AirBus (shuttle from airport) stops conveniently right outside the hotel entrance (so you don't have to struggle with your luggage for blocks). The staff were gracious from the start, and the porters took our luggage right away while we checked in at reception. Although we arrived very early at 10am, they whisked us right away to our room so we could take a much-appreciated shower before exploring the city.

The room was spotless, the bathroom was large and well-lit, and the bed was comfortable. The location can't be beat! Right underneath the hotel is the Atrium (large food court and shopping center). Viaduct Harbor, shopping, etc. are all easily within walking distance. Upon checkout, we left our luggage with the porters until the late afternoon without a problem. We were very pleased with this hotel!

  • Stayed: October 2006
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10  Thank peditron9999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 October 2006

Stayed 2 nights at the Crowne Plaza and had high expectations thanks to its no.2 ranking on trip advisor. Unfortunately it was a bit of a let down.

There were a number of good features, nice lobby, good food in restaurant and decent service, nice view over the city and harbour and in a good location.

On the downside, the rooms are pretty unexciting and it really is a trek to get to your car. Overall, the hotel is acceptable but I don't think it deserves it's high rating. It's really just a standard city hotel.

  • Stayed: October 2006, travelled as a couple
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6  Thank GK23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 October 2006

Was not at all happy with my stay here. It is quite a haul from the parking garage to the front desk, you are dragged through a minimall. We get to our room, seems fine, the bathroom a little old and not all updated, but acceptable.

Then we look at the internet service, in room. Not wireless, and it is charged PER MINUTE. That is totally outrageous. And in addition to that it isn't unlimited data transfer, it was only 50 megabytes. Which would wouldn't even last for transfering some files. Had to call technical support to get the Internet to work, and they couldn't do that, it was a big run around. Complained to the front desk manager and they were unable and unwilling to do anything to help the situation or make it right.

The property was quite disappointing for the crown plaza name. I'd stay away from this place.

  • Stayed: September 2006, travelled with friends
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4  Thank prepaid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Crowne Plaza Auckland

Address: 128 Albert street | P.O. Box 6841, Auckland Central, Auckland 1010, New Zealand
Phone Number:
Region: New Zealand > North Island > Auckland > Auckland Central
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#3 Family Hotel in Auckland Central
#7 Green Hotel in Auckland Central
#11 Luxury Hotel in Auckland Central
#12 Business Hotel in Auckland Central
#13 Romantic Hotel in Auckland Central
Price Range: £109 - £492 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Crowne Plaza Auckland 4.5*
Number of rooms: 355
Official Description (provided by the hotel):
Conveniently located in the heart of Auckland s business district, above the Atrium on Elliott shopping complex and just a few minutes walk from The Edge Entertainment Centre, Sky City and Queen Street s golden mile, Crowne Plaza Auckland is the ideal base when visiting the city of sails. With 13 floors of accommodation including the Crowne Plaza Club, a choice of 10 meeting rooms offering 14 configurations plus several dining and relaxation options, we can provide for all your business hotel requirements. Crowne Plaza Auckland is truly The Place To Meet . ... more   less 
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Also Known As:
Crowne Plaza Auckland Hotel Auckland Central
Auckland Crowne Plaza
Crowne Plaza Auckland New Zealand

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