This hotel was booked by our travel agent in response to our request of a hotel of similar standard to the Sheraton. Boy did he get it wrong!!!
We arrived after a long flight from Los Angeles and were told that there was no space for our hire car in the car park. When I asked what the options were, the Manager said he didn't know, just there was no parking availabe for the entire duration of our stay.
Then we ask for two bedroom apartment please and he says " No you have a family room booked". Although our travel vouchers say otherwise, we are exhausted and just head on up to the room.
Well, when we got there the room was two rooms joined in the middle by a grotty kitchen. The hot water is metered. Only enough for a 10 minute shower. The noise from the street is coming through a faulty window which would not shut. It was winter we froze during the night, the room was dirty, the beds old and broken. We left after one night. We made our complaints to the Manager and he stifled a yawn! This hotel is terrible.
- Official Description (provided by the hotel):
- Modern Apartment Hotel located in the Central Business District, 150 meters from ferries & buses. ... more less
- Reservation Options:
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- Also Known As:
- Auckland Best Western
- Best Western Auckland
- Best Western President Hotel Auckland New Zealand