We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Grotty room and rude staff”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Best Western President Hotel Auckland
Ranked #31 of 66 Hotels in Auckland Central
GreenLeadersSilver level
A TripAdvisor Member
Perth, Western Australia
217
Reviewed 25 June 2004

This hotel was booked by our travel agent in response to our request of a hotel of similar standard to the Sheraton. Boy did he get it wrong!!!
We arrived after a long flight from Los Angeles and were told that there was no space for our hire car in the car park. When I asked what the options were, the Manager said he didn't know, just there was no parking availabe for the entire duration of our stay.
Then we ask for two bedroom apartment please and he says " No you have a family room booked". Although our travel vouchers say otherwise, we are exhausted and just head on up to the room.
Well, when we got there the room was two rooms joined in the middle by a grotty kitchen. The hot water is metered. Only enough for a 10 minute shower. The noise from the street is coming through a faulty window which would not shut. It was winter we froze during the night, the room was dirty, the beds old and broken. We left after one night. We made our complaints to the Manager and he stifled a yawn! This hotel is terrible.

9  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a ReviewReviews (1,187)
Traveller rating
Traveller type
Time of year
Language
  • More languages

978 - 984 of 1,187 reviews

A TripAdvisor Member
England
356
Reviewed 2 April 2004

High rise hotel right in the centre near the Sky Tower and casino. However if you ask for a room at the back you get virtually no traffic noise. O.K. you don't get a view of anything other than other tall buildings either, but that's o.k. as you are out all day! Rooms had air con but for those who don't like that, it had an opening window too.Gt. thing about rooms is that they have kitchenette area and there is a convenience store next door so at least you can buy your own breakfast & maybe make a sandwich lunch.The Air Bus from the airport stops opposite but you have to go up or down the road to cross safely at the lights. As the hotel is on a steep hill, if you are not superman and adept at pulling cases uphill, it is best to get a shared shuttle or a taxi as these will take you to the very door. Or, like we did, wait for a lull in the traffic and cross right outside the hotel.Other handy bus stops are also opposite the hotel and excursion tours pick up at the door.Besides the Sky Tower, it is within walking distance to the Ferry Building and harbour. There are many eating places, not forgetting the shopping food courts. The Civic Theatre ( 7 min walk) is fantastic so try and see a production there. We were lucky and caught "Mamma Mia".All together a pleasant stay in a central location.

18  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 December 2003

This hotel is a clean, decent hotel right in the middle of Aucklands busiest area; Queen Street. It is within walking distance to 3 Starbucks, a Mall, a Theatre, Borders Bookstore and the Sky Tower, a must-see attraction.

One warning: Do not take a room facing the street as you will not be able to sleep with the constant traffic and construction.

  • Stayed: December 2003
    • Value
    • Rooms
    • Cleanliness
    • Service
15  Thank orininal-travelgal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 days ago via mobile
Google Translation

Stayed: January 2018, travelled with friends
Thank droopyPoitiers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 week ago
Google Translation

  • Stayed: January 2018, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank Fernando D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 week ago
Google Translation

Stayed: January 2018, travelled with family
Review collected in partnership with this hotel
Thank geissev
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 weeks ago via mobile
Google Translation

Stayed: January 2018, travelled as a couple
Thank Mariangela D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Scott L, Front Office Manager at Best Western President Hotel Auckland, responded to this reviewResponded 2 weeks ago

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Auckland Central hotels
0.3 mi away
Scenic Hotel Auckland
Scenic Hotel Auckland
#22 of 66 in Auckland Central
1,008 reviews
1.3 mi away
Quality Hotel Parnell
Quality Hotel Parnell
#20 of 66 in Auckland Central
737 reviews
0.3 mi away
Auckland City Hotel-Hobson St
Auckland City Hotel-Hobson St
#25 of 66 in Auckland Central
997 reviews
Show Prices
Show Prices
Show Prices
0.5 mi away
Waldorf Stadium Apartments Hotel
Waldorf Stadium Apartments Hotel
#21 of 66 in Auckland Central
1,712 reviews
0.1 mi away
CityLife Auckland
CityLife Auckland
#9 of 66 in Auckland Central
1,322 reviews
0.4 mi away
VR Auckland City
VR Auckland City
#40 of 66 in Auckland Central
1,170 reviews
Show Prices
Show Prices
Show Prices

Been to Best Western President Hotel Auckland? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Best Western President Hotel Auckland

Address: 27-35 Victoria Street West, Auckland Central, Auckland 1010, New Zealand
Region: New Zealand > North Island > Auckland > Auckland Central
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Kitchenette Restaurant Room Service Wheelchair access
Hotel Style:
#6 Green Hotel in Auckland Central
Price Range: £69 - £154 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Best Western President Hotel Auckland 3.5*
Number of rooms: 105
Official Description (provided by the hotel):
Modern Apartment Hotel located in the Central Business District, 150 meters from ferries & buses. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Agoda, TravelUp, Hotels.com, Ebookers, Evoline ltd, HotelQuickly, HotelsClick, 5viajes2012 S.L., getaroom.com and Cancelon so you can book your Best Western President Hotel Auckland reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Auckland Best Western
Best Western Auckland
Best Western President Hotel Auckland New Zealand

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing