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Hilton Auckland
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Reviews (2,543)
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1,386
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1,632 - 1,637 of 2,543 reviews
Reviewed 22 January 2014

Our group of 6 enjoyed 4 rooms in the Hilton pre-cruise and it was ideal. We arrived quite early so they stored our luggage and worked hard to get our rooms ready as quickly as possible. The rooms were clean, modern and comfortable and the location can't be beat. If you're boarding or leaving a cruise at Princes Wharf the entry to the port is just a few yards down the same street as the hotel's main entrance. It couldn't be more convenient.

The location is great with many nearby restaurants, bars and coffee shops, and convenient access to the ferries. There's a nice public wharf area at the end of the hotel where you can wave goodbye to the departing cruises. Or better yet, chill in the bar that overlooks the wharf.

Room Tip: Rooms on the main entrance side of the hotel don't have much of a view - just the apartment balconies across the road. Harbor view rooms are good until a big cruise ship pulls in - then you'll be looking onto someone's ship balcony.
  • Stayed: January 2014, travelled with family
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Thank flyiad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roger-Brantsma, General Manager at Hilton Auckland, responded to this reviewResponded 23 January 2014

Dear flyiad

Thank you for choosing to stay at Hilton Auckland prior to your cruise ship holiday. I am glad your stay was a memorable one, especially with such ease of transferring directly onto the ship from the hotel. I appreciate your generous feedback and concur that the hotel certainly does feature a unique waterfront location on Princes Wharf.

It was a pleasure having you with us and we look forward to welcoming you back to the “City of Sails’ on future travels.

Kind regards, Roger.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 January 2014 via mobile

Very nice hotel as is typical of Hilton hotels. We did try room service one night with food that was average but expensive, also which seems to be typical of Hilton. Great views in our rooms. Very helpful hotel staff. The hotel is right next to the ferry quay, making it effortless to visit other islands.

Stayed: December 2013, travelled with friends
Thank CatieGC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roger-Brantsma, General Manager at Hilton Auckland, responded to this reviewResponded 22 January 2014

Dear CatieGC

Thank you for posting your review on TripAdvisor. It was great to read that you had an enjoyable stay and that the team took good care of you. The hotel certainly does boast a stunning central city location alongside Auckland’s Waitemata harbour.

We look forward to welcoming you back and extending our Hilton hospitality experience should you return to Auckland on future travels.

Kind regards, Roger.

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Reviewed 21 January 2014 via mobile

Right in the heart or the "city of sails". Tons of choices nearby to eat with amazing view of the beautiful harbor. Plenty of shops a short walk away. Awesome pool. Modern amenities. Very friendly staff.

  • Stayed: January 2014
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Thank Tom B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roger-Brantsma, General Manager at Hilton Auckland, responded to this reviewResponded 21 January 2014

Dear 944Tom

Thank you for taking the time to review us on TripAdvisor and we are delighted you enjoyed a memorable experience at the hotel. Thank you for your generous feedback in regards to the hotel’s amenities, outstanding location and first-rate customer service.

We look forward to welcoming you back in the future should you return to Auckland,
the ‘City of Sails’!

Kind regards, Roger.

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Reviewed 21 January 2014

Excellent Location with very friendly attentive employees.What a breathtaking panorama over the bay and also the skyline of Auckland.Breakfast on very high international Hilton Standard! The Restaurant served a really outstanding dinner with excellent wine selection.

Stayed: January 2014, travelled as a couple
Thank Courtmanght
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roger-Brantsma, General Manager at Hilton Auckland, responded to this reviewResponded 21 January 2014

Dear Ghthofmann

Thank you for posting your complimentary review on TripAdvisor and we are delighted you enjoyed the splendour of the Waitemata Harbour being on your doorstep. I was pleased to read that you had an exceptional experience in FISH.

We hope to welcome you back sometime again in the future.

Kind regards, Roger.

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Reviewed 19 January 2014

Hotel is right on the water front and an easy walk from the cruise port terminal. Excellent hotel with a great staff. FISH Restaurant in the hotel is one of Auckland's best restaurants with an outstanding view of the harbor. Our meals were outstanding. Good value and a great location

  • Stayed: January 2014, travelled with family
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Review collected in partnership with Hilton Hotels & Resorts
Thank 49,024
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roger-Brantsma, General Manager at Hilton Auckland, responded to this reviewResponded 20 January 2014

Dear 49024

Thank you for completing the hotel’s online survey and for opting to post a review on TripAdvisor. The team and I are delighted you enjoyed the hotel’s unique waterfront location and had a memorable experience in FISH, served with spectacular views.

We hope to have an opportunity to welcome you back to the ‘City of Sails’ on future travels.

Kind regards, Roger.

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