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“Clean and central”
Review of Hilton Auckland

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Hilton Auckland
Ranked #6 of 66 Hotels in Auckland Central
Certificate of Excellence
Reviewed 9 June 2014

We recently stayed at the Hilton for a work conference, the rooms are very well presented and clean. The onsite bar is lovely and had great views out over the ferry basin, it would have benefited from an extra staff member when we were there.
The hotel location is fantastic, particularly as we were heading to Euro for our conference dinner.

  • Stayed: May 2014, travelled on business
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Thank AntipodeanAnn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roger-Brantsma, General Manager at Hilton Auckland, responded to this reviewResponded 10 June 2014

Dear AntipodeanAnn

Thank you for taking the time to post your review on TripAdvisor and it was our pleasure to welcome you to Hilton Auckland for a business conference. I appreciate your positive feedback and am glad that you enjoyed the hotel’s facilities and wonderful location.

Should you be returning to the City of Sails on future travels, we look forward to seeing you once again.

Kind regards, Roger.

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1,396 - 1,402 of 2,396 reviews

Reviewed 8 June 2014

The location of this hotel is fabulous. Ask for a Harbor view room, by all means, to weak up in the morning with the rising sun illuminating the city buildings and the yachts crossing the bay. The breakfast is great and with a beautiful view. The personnel are fantastic and always caring of you. I loved this place, will definitely come back. Only cons, price is quite high.

Room Tip: As for Harbor View
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  • Stayed: June 2014, travelled on business
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Thank Jose P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roger-Brantsma, General Manager at Hilton Auckland, responded to this reviewResponded 9 June 2014

Dear Jose P

Thank you for posting a review of Hilton Auckland on TripAdvisor; I appreciate your feedback and am delighted you enjoyed the hotel’s waterfront location and FISH restaurant, served with spectacular views.

The team and I look forward to welcoming you back and extending our Hilton hospitality experience to you once again, the next time you visit the ‘City of Sails’.

Kind regards, Roger.

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Reviewed 4 June 2014

Arrival at the hotel is a bit daunting driving through the Wilson Carpark signs and barrier arms, etc. Take note that the valet parking is by far the best option if you have a car. But after that it is all good. The people are friendly and helpful, the rooms clean, quiet and comfortable. Make the most of it and make sure you book a room with sea views. The main restaurant, Fish (by Simon Gault), is fabulous. The staff are very friendly and knowledgable and the food really is top notch.

  • Stayed: June 2014, travelled as a couple
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Review collected in partnership with Hilton Hotels & Resorts
Thank Marc R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roger-Brantsma, General Manager at Hilton Auckland, responded to this reviewResponded 6 June 2014

Dear Marc R

Thank you for taking the time to complete an online hotel survey and opting to post a review on TripAdvisor. It was our pleasure to welcome you to Hilton Auckland as a HHonors traveller and we appreciate your feedback.

I am delighted you enjoyed your time with us and had a memorable experience in FISH restaurant. We look forward to welcoming you back on future stays.

Kind regards, Roger.

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Reviewed 3 June 2014

This Hilton feels like a cosy boutique hotel, just by the wharf. My room had a balcony with deck chairs overlooking the waters - very nice. The view was even more inspiring at sunrise.
The staff at the breakfast restaurant were so polite and friendly - made the dining experience enjoyable.
The room was slightly better than ordinary although the work table was a wee bit small. The worst let down was the shower - the water alternated between scathing hot to freezing cold *frequently*.
Overall I enjoyed my short stay at this hotel. No regrets. Hope something can be done about the shower so guests do not hesitate about giving 5 stars to this hotel.

Stayed: June 2014, travelled on business
Thank Duke_Singapore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roger-Brantsma, General Manager at Hilton Auckland, responded to this reviewResponded 4 June 2014

Dear DukeUniverse

Thank you for your review on TripAdvisor and I am glad you enjoyed the hotel’s welcoming ambience and stunning waterfront location.

Having noted your feedback regarding the shower temperature, I am very sorry for this inconvenience. Your comments have most certainly been shared with our Director of Operations for review.

We hope to have the opportunity to welcome you back on future travels and once again many thanks for your feedback.

Kind regards, Roger

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Reviewed 2 June 2014

Our plans for NZ had us flying from the US into Auckland and straight out again for Queenstown. The weather had other plans and our flight was canceled. We took a shuttle straight to the Hilton on Princes Warf where we have stayed on every trip to NZ. We walked in looking tired and the front desk clerk said straight away, "what can I do to help?" Within five minutes we had a room at a reasonable rate, ready to check into at 10am. On every stay we have found the hotel staff incredibly helpful and friendly and the rooms ready for relaxation. A special thanks to the staff this time for helping us in our hour of need.

Room Tip: The breakfast is outstanding, but book as part of your room rate for the best deal.
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  • Stayed: May 2014, travelled as a couple
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Thank lovetotravelColorado
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roger-Brantsma, General Manager at Hilton Auckland, responded to this reviewResponded 3 June 2014

Dear lovetotravelColorado

Thank you for posting your complimentary review of Hilton Auckland on TripAdvisor. It was our pleasure to ensure you received a warm welcome and a relaxing experience at the hotel on your arrival to NZ. We look forward to seeing you back on future travels should you be returning to the ‘City of Sails’.

Kind regards, Roger.

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Reviewed 1 June 2014 via mobile

Really relaxing stay, they offered a 1pm checkout for free so we had a wonderfully chilled out morning before leaving. Facilities, room, and view were top notch. Staff were all consistently great. Wouldn't hesitate to go back.

Stayed: June 2014, travelled as a couple
1  Thank Chch_kraig
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roger-Brantsma, General Manager at Hilton Auckland, responded to this reviewResponded 3 June 2014

Dear Chch_kraig

Thank you for posting your favourable review on TripAdvisor and for choosing Hilton Auckland as your preferred accommodations. I am delighted you both enjoyed our waterfront hotel and were able to soak up the atmosphere at your leisure.

We certainly hope to see you back on future travels should you be returning to Auckland.

Kind regards, Roger.

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Reviewed 29 May 2014

Stayed for 5 nights. Cannot be more convenient especially if attending a conference at the cloud. Excellent choice if you enjoy water views (if no cruise boat along side), large balconies, watching the ferry activity, water views from the restaurant at lunchtime, good doormen, helpful staff, good wifi, proximity to waterfront downtown.

Room Tip: Deluxe Oceanview with balcony - make sure there are no cruise ships during your stay, the view might...
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  • Stayed: May 2014, travelled on business
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Thank wicked_steeps
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roger-Brantsma, General Manager at Hilton Auckland, responded to this reviewResponded 30 May 2014

Dear wicked_steeps

Thank you for recommending Hilton Auckland on TripAdvisor. The team and I are delighted you enjoyed the hotel’s ambience and stunning harbour front location within the hub of the CBD.

We look forward to welcoming you back and extending our Hilton hospitality experience should you return to Auckland on future travels.

Kind regards, Roger.

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Additional Information about Hilton Auckland

Address: 147 Quay Street | Princes Wharf, Auckland Central, Auckland 1010, New Zealand
Phone Number:
Region: New Zealand > North Island > Auckland > Auckland Central
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Luxury Hotel in Auckland Central
#7 Business Hotel in Auckland Central
#8 Romantic Hotel in Auckland Central
Price Range: £179 - £553 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Auckland 5*
Number of rooms: 166
Official Description (provided by the hotel):
Hilton Auckland sits on the iconic Princes Wharf 300 meters out into the Waitemata Harbour. Enjoy views over the city or past the harbour to the Hauraki Gulf. Take a trip from the nearby Ferry terminal or enjoy the fun at the nearby Viaduct or Britomart precincts. Whether for business or leisure, Hilton Auckland is ideally located on the vibrant Auckland waterfront. ... more   less 
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Also Known As:
Hilton Auckland Hotel Auckland Central
Auckland Hilton
Hilton Auckland New Zealand

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