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“A new name and renovations, but the quality remains”

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Quality Hotel Parnell
Ranked #17 of 67 Hotels in Auckland
Certificate of Excellence
New Zealand
Level Contributor
111 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
“A new name and renovations, but the quality remains”
Reviewed 26 December 2012

Formerly known as Barrycourt, this reliable hotel has changed its brand. The rooms have been refurbished, too, but the same quality, the same friendly staff and the same attention to detail continues. This remains a firm favourite with me for an economical Auckland stay, be it on business, or, as this time, visiting family for Christmas.

Room Tip: My choice are the rooms in the main block, most with a great city view
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  • Stayed December 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sparky81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wayne D, General Manager at Quality Hotel Parnell, responded to this review, 19 January 2013
Dear Sparky81

Thank you for your review and ongoing patronage, and we are pleased to hear that our Hotel continues to meet your expectations, Looking forward to welcoming you back to our Hotel in the near future, and I hope that I may have the opportunity to meet up with you at some stage.

Yours Sincerely
Wayne Darbyshire
General Manager
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673 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (207)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Provence, France & London, UK
Level Contributor
96 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 21 December 2012

This just not on. No dishwasher, no washing machine or dryer in the room ($3 each time in the basement), no waste master, no dish-rack?, no heated towel rails. Only 1 bathroom for 2 bed apartment with very very old decor; kitchen appliances extremely dated, kitchen units are 1970's, bathroom is very poor too. The outdoor refurbishment looks OK; but don't be fooled - its like staying in my Grandmothers place. Cheap though; but that does not mean good value!

  • Stayed December 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
Thank Woodcity123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wayne D, General Manager at Quality Hotel Parnell, responded to this review, 19 January 2013
Dear Woodcity123

Thank you for your review, and we are sorry to hear that one of our two bedroom apartment types did not meet your expectations. We are planning further improvements on these rooms, and we will take your comments on board and strive to make improvements as required during the course of our ongoing upgrade.
Yours Sincerely
Wayne Darbyshire
General Manager
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Mumbai
Level Contributor
67 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 20 December 2012 via mobile

Nice and good family accomodation
Took the two bedroom apartment for family
Rooms are bit tight buy have most amenities aptly located.
Staff is very courteous and helpful
Nice views of tower and convenient location for shops
Couldn't find a nice restaurant nearby during my short stay but had great retail outlets, gardens, walking trails.

  • Stayed October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank abhishek15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wayne D, General Manager at Quality Hotel Parnell, responded to this review, 19 January 2013
Dear abhishek15

Thank you for your stay with us, and we are pleased that you found our Hotel's rooms and amenities suitable for your family. In regards to restaurants nearby and for your future reference, we are walking distance to Parnell Village which has a large variety of restaurants and cafe's to cater for all tastes. We hope that we may have the opportunity to welcome you back to New Zealand and Auckland in the near future.
Yours Sincerely
Wayne Darbyshire
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 10 December 2012 via mobile

This was our last port of call in New Zealand. My husband and I were travelling with our 10 month old baby. We had a 2 bedroom apartment which comprised of 3 double beds and a single. Our request for a quiet room overlooking the harbour was granted which was good. We took advantage of breakfast in the restaurant and enjoyed it. The washing machine and tumble dryer in the apartment was very much appreciated and meant we could return home without lots of laundry needing done! Staff were very helpful. Parnell is about a 30 min walk from the city centre but we made good use of the frequent bus link. It's a lovely quaint area. Free car parking.

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nakilass
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wayne D, General Manager at Quality Hotel Parnell, responded to this review, 19 January 2013
Dear nakilass

Thank you for your review, and we are pleased that you found our room facilities suitable for your requirements, and that you enjoyed our harbour view rooms. Hopefully we will have the opportunity to welcome you back to our Hotel in the future.
Yours Sincerely
Wayne Darbyshire
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vancouver, Washington
Level Contributor
111 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 3 December 2012 via mobile

We stayed here on holiday and had a pleasant experience. We arrived early in the morning after an international flight and the staff were incredibly apologetic that no room was ready, which we anticipated. We walked to the nearby Auckland Domain and visited a nearby restaurant. The room was clean, small-ish, and bright. Well-stocked kitchenette. The wall of windows made it easy to hear people on the walkway to their rooms but it was not noisy at night.

Stayed November 2012, travelled with family
Helpful?
Thank Allison T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wayne D, General Manager at Quality Hotel Parnell, responded to this review, 19 January 2013
Dear Allison T

Thank you for your review, and we are pleased that we enjoyed your stay with us. Our guest's comfort is important to us, and had we had a room available at the time of arrival, our staff would have checked you in early, especially after a long flight. Hopefully we may have the opportunity to welcome you back to New Zealand and Auckland again in the future.
Yours Sincerely
Wayne Darbyshire
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Australia
Level Contributor
156 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
Reviewed 29 November 2012

Stayed only one night. Our room was amazingly spacious overlooking harbour and city. Also had a small kitchen which we wern't expecting. The rooms were fresh and clean - decor appeared to have been updated. We enjoyed a nice evening meal in the restaurant.
We walked up to Parnell and even further!
Staff on reception helpful.
In winter or wet windy weather could be chilly going too and from room as open verandah.

Room Tip: Our 4th floor room on the end was quiet and spacious. A great hotel if you have a car.
See more room tips
  • Stayed November 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 2wombats
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wayne D, General Manager at Quality Hotel Parnell, responded to this review, 19 January 2013
Dear 2wombats

Thank you for your recent stay with us, and we are pleased that everything was to your satisfaction. We hope that you have the opportunity to stay with us again in the future.
Yours Sincerely
Wayne Darbyshire
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bristol, England, United Kingdom
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 8 November 2012

Spacious and well presented family room with great views looking down to the harbour. Looks like the management has recently changed, so undergoing some updating, however everything very clean and tidy. Despite being full, the hotel was very quiet, and not impossible to park. Close to Parnell's restuarants, and only a few minutes drive into the CBD. Good touches (fresh milk in fridge, good quality coffee in the pot) - but watch out for the expensive wireless internet access (come on guys - this should be free!).

  • Stayed October 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank John R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wayne D, General Manager at Quality Hotel Parnell, responded to this review, 19 January 2013
Dear John R

Thank you for your recent review, and we are pleased that you have enjoyed your stay with us. In reference to your comment on the internet, we have recently installed a new system which is functioning well and the cost of running this new system has enabled us to reduce our charges considerably. We hope to, in the future, be in a position to offer free internet and we certainly have this under consideration. Hopefully we may have the opportunity to welcome you and your family back in the near future.
Yours Sincerely
Wayne Darbyshire
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Quality Hotel Parnell

Property: Quality Hotel Parnell
Address: 10 - 20 Gladstone Road, Auckland 1052, New Zealand
Phone Number:
Region: New Zealand > North Island > Auckland Region > Auckland
Amenities:
Bar / Lounge Business Centre with Internet Access Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#3 Best Value Hotel in Auckland
#13 Family Hotel in Auckland
#16 Luxury Hotel in Auckland
#19 Romantic Hotel in Auckland
Price Range (Based on Average Rates): £
Hotel Class:4 star — Quality Hotel Parnell 4*
Number of rooms: 105
Official Description (provided by the hotel):
Auckland's Quality Hotel Parnell has recently completed a four year refurbishment programme and is proud of the ongoing commitment to provide quality rooms for our valued guests. The Hotel offers free onsite parking, free wireless internet, free morning newspaper, 24 hour reception, room service and porters, coffee shop/cafe, restaurant and bar. The Hotel does not charge a credit card surcharge. Auckland's Quality Hotel Parnell is within walking distance of the historic Parnell village, Auckland CBD, Auckland Domain and Museum, Newmarket shopping precinct and close to the Auckland Hospital, Auckland University and the Vector arena. We have a contract for exclusive taxi services from the Hotel to the Domestic and or International airports for a fixed cost of NZ$45.00. The Auckland Explorer Bus stops directly outside our Hotel on it's daily circuit. Quality Hotel Parnell Ltd is owned by the Norman F B Barry Foundation, being a charitable trust registered under the Charities Act 2005. Registration No: CC33047. Our continuing goal is to support medical research in New Zealand and also make scholarships available to young New Zealand science graduates, who are in need of financial assistance. ... more   less 
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Also Known As:
Barrycourt Hotel Auckland
Quality Hotel Parnell Auckland, New Zealand

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