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“Uniformly Excellent” 5 of 5 bubbles
Review of Grand Millennium Auckland

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Grand Millennium Auckland
Ranked #12 of 68 Hotels in Auckland
Certificate of Excellence
Perth, Australia
Level Contributor
3 reviews
3 hotel reviews
“Uniformly Excellent”
5 of 5 bubbles Reviewed 13 January 2014

My wife and I enjoy travelling but often the downside can be the disappointing accommodation and service in a hotel. The Rendezvous Grand in Auckland recently stood out in terms of the friendliness and professionalism of staff on every level, from reception to room service to concierge - simply outstanding! whoever is in charge of training staff here is doing a brilliant job.
The location is a little further out from the waterfront than we expected but not more than a 15 minute walk. Proximity to shopping is excellent. The hotel is exceptionally quiet. Rooms are well designed and there is good insulation between walls to minimize noise.The rooms are modern and exceptionally clean.
If we return to Auckland we will not hesitate to book in again.
Michael (Perth).

  • Stayed January 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Michael O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RendezvousAuckland, General Manager at Grand Millennium Auckland, responded to this review, 23 January 2014
Dear Michael O,

Thank you very much for taking the time to complete your review of Rendezvous Grand Hotel Auckland. We were thrilled to read your comments with regard to the friendliness and professionalism of our team.

Once again thank you for your recommendation and we look forward to welcoming you back should you return to Auckland.

Best regards Paul
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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4,136 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (478)
Date | Rating
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English first
New Plymouth, New Zealand
1 review
5 of 5 bubbles Reviewed 12 January 2014

The Rendezvous provides me with outstanding service and seriously good comfort. The room was exceptional. I also dined in the restaurant and the menu is fantastic with friendly service.
I use this hotel frequently for business trips and the management and staff make sure everything is taken care of in a friendly and personal manner.

Room Tip: The views from the top floors are outstanding.
See more room tips
  • Stayed January 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Bryce McEldowne... M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RendezvousAuckland, General Manager at Grand Millennium Auckland, responded to this review, 23 January 2014
Dear Bryce McEldowne... M,

It is a pleasure to hear from one of our regular guests and on behalf of the team thank you for your continued loyalty to Rendezvous Grand Hotel Auckland.
We were delighted to read your comments especially with regard to delivering “outstanding service and seriously good comfort”, I will ensure that I pass these onto our wider team whom as the management team were will also be delighted to read.

We all look forward to welcoming you back to the hotel and would invite you to follow us on Twitter or friend us on Facebook to stay informed of our upcoming specials and events.

Best regards

Paul Gallop
General Manager
Rendezvous Grand Hotel Auckland
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Los Angeles, California
Level Contributor
175 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
5 of 5 bubbles Reviewed 12 January 2014

We found the hotel convenient, staff helpful, room comfortable and roomy. Basic things like a good shower and tub, nice towels, good water pressure, spacious room, functioning internet, comfortable bed and pillows, good windows, a breakfast with choice -- all the necessities covered well and satisfactory. Is there more to need, really?

We had two rooms, and the one for our son smelled of cigarettes. Upon requesting other options, they offered to provide another room, as soon as it was available. They moved his luggage for us, as we were out at the time, and everyone ended up happy and comfortable. If staying in central Auckland again, I would without hesitation select this hotel.

  • Stayed December 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Ann T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RendezvousAuckland, General Manager at Grand Millennium Auckland, responded to this review, 14 January 2014
Dear Ann T,

Thank you for your feedback and for taking the time to write about your experience here at Rendezvous Grand Hotel Auckland.

We are delighted to read that you were pleased with our value for money and quality of your stay with us. Our Hotel is fully non-smoking so I would like to extend to you once again my sincerest apologies for your son’s room that did smell of smoke.

We look forward to welcoming you back to the hotel should your travels bring you back to New Zealand one day.

Best regards


Paul Gallop
General Manager
Rendezvous Grand Hotel Auckland
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cardiff, United Kingdom
1 review
5 of 5 bubbles Reviewed 12 January 2014

My wife and I arrived frazzled from a long flight with our 8 month old baby at the hotel reception at 10 am to see if there was any possibility of an early check in. We were greeted by a very helpful member of staff who said that he would arrange for our room to be ready as soon as possible. In the mean time he gave us a key to the leisure facilities and told us that we were free to make use of them. The facilities consisted of a well equipped gym, good size pool with sitting area and saunas in each changing room.

Our room was ready shortly after and our luggage had been taken up to the room for us. We had a double deluxe type room on the 11th floor which had fantastic views over downtown Auckland. The room itself was immaculately presented and of a good size. They had provided a travel cot for the baby and this too was very well made up.

The bed that we slept in was huge and we both said that it was probably the most comfortable bed we had slept in. There is also a pillow menu for you to choose from.

During our stay we ordered room service one evening and the food was fantastic. I ordered the Singapore Prawn Curry and my wife ordered the Butter Chicken Pizza. The food is well presented and reasonably priced.

Over all, we had a very enjoyable stay at the hotel. The staff were all very helpful and polite and made you feel very welcome. We would have no hesitation in recommending this hotel.

  • Stayed December 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jamie D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RendezvousAuckland, General Manager at Grand Millennium Auckland, responded to this review, 14 January 2014
Dear Jamie D,

Thank you for your feedback and for taking the time to write about your experience here at Rendezvous Grand Hotel Auckland.

We are delighted to read that you enjoyed the hotel and we were able to assist you with an early check in and use of our facilities after your long haul flight. Thank you also for you feedback on the quality and value of Room Service, I will ensure that I pass this on to our Chef Team.

Once again thank you for your recommendation and we look forward to welcoming you back to the hotel in the near future.

Best regards

Paul Gallop
General Manager
Rendezvous Grand Hotel Auckland
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Florence, Italy
Level Contributor
30 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed 11 January 2014 via mobile

The Rendezvous Grand accommodated our request for a high room with a view: we got a very reasonably priced but luxurious King sized deluxe room on the 10th floor. The bed was the best that we slept on during our whole trip to New Zealand. The window was openable so we could get fresh air when we woke up, and the sound-proofing was exceptional - we slept like logs after a long day of transit. The bathroom was beautifully large with a strong hot shower; clean and well equipped. Like many hotels, the restaurant and room service were pricey (but is well-reviewed), but surprisingly, the minibar was very reasonably priced. And to top it all off, as Mike the manager knew it was our honeymoon, he had prepared a lovely welcome gift and card. Both during check in and check out, the reception and concierge were friendly and eager to help (sometimes so eager that they didn't quite give us enough time to think and decide!). Thank you for a great stay! We would love to come again!

Stayed January 2014, travelled as a couple
Helpful?
Thank davvygravvy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RendezvousAuckland, General Manager at Grand Millennium Auckland, responded to this review, 13 January 2014
Dear David L,

Congratulations on your Wedding and thank you for taking the time to write of your experience here at Rendezvous Grand Hotel Auckland.

We were thrilled to read that you enjoyed the quality of the room, value for money and our guest service. I will ensure that I pass on your review to Mikee and make special mention of his efforts during our Team Meeting.

Once again Thank you and we look forward to welcoming you back to the hotel should your travels bring you back to New Zealand one day.

Best regards

Paul Gallop
General Manager
Rendezvous Grand Hotel Auckland
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Albuquerque
Level Contributor
150 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
5 of 5 bubbles Reviewed 11 January 2014

My wife and I were both overjoyed with the location. Yes the rooms were clean and comfortable and the service was excellent. That is to be expected. What makes a difference is where you are and this hotel is only 1 block away from the express airport bus stop (take the Dominimion Road line, stop 2). In addition it is close to all the activities and shopping with the whaft just a few minutes by foot.

Room Tip: As with most city hotels, higher floors are quieter. Our room was on the 6tj floor and there wasn...
See more room tips
  • Stayed January 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank wernickejc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RendezvousAuckland, General Manager at Grand Millennium Auckland, responded to this review, 13 January 2014
Dear wernickejc,

Thank you for your feedback and for taking the time to write about your experience here at Rendezvous Grand Hotel Auckland.

We are delighted to read that you were delighted with our location and that our service and standard of accommodation was to your expectations.

We look forward to welcoming you back to the hotel should your travels bring you back to New Zealand one day.

Best regards


Paul Gallop
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hochheim am Main, Germany
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 9 January 2014 via mobile

Friendly and competent Staff, beautiful spacious room, good Restaurant (i had the salmon my wife something Thai-Style). The In-Room-Dining wasn't much more expensive than in the Restaurant and the Mini-Bar was also well equipped and not too expensive (e.g. 0,75 l Pinot Noir 39 $). Absolutely perfect for the last two nights in Auckland.

Stayed January 2014
Helpful?
Thank MontyZ1982
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RendezvousAuckland, General Manager at Grand Millennium Auckland, responded to this review, 13 January 2014
Dear MontyZ1982,

Thank you for your feedback and for taking the time to write about your experience here at Rendezvous Grand Hotel Auckland.

We are delighted to read that you enjoyed the hotel in particular our friendly and competent team members, quality of room and value for money.

We look forward to welcoming you back to the hotel and would invite you to follow us on Twitter or friend us on Facebook to stay informed of our upcoming specials.

Best regards

Paul Gallop
General Manager
Rendezvous Grand Hotel Auckland
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Grand Millennium Auckland

Property: Grand Millennium Auckland
Address: 71 Mayoral Drive | Cnr Vincent Street, Auckland 1010, New Zealand (Formerly Rendezvous Hotel Auckland)
Region: New Zealand > North Island > Auckland Region > Auckland
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Business Hotel in Auckland
#9 Family Hotel in Auckland
#11 Luxury Hotel in Auckland
#12 Romantic Hotel in Auckland
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Grand Millennium Auckland 4.5*
Number of rooms: 452
Official Description (provided by the hotel):
New Zealand's largest hotel located in the heart of cosmopolitan and provides impeccable service and coupled with superb facilities, such as an indoor pool, saunas, gymnasium and award-winning restaurants and bars. The hotel features 452 elegantly appointed oversized guest rooms and suites that will ensure comfort and convenience. ... more   less 
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Also Known As:
Auckland Rendezvous Hotel
Grand Millennium Auckland New Zealand

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