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“Good, quiet hotel”

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Grand Millennium Auckland
Ranked #12 of 66 Hotels in Auckland
Certificate of Excellence
Hong Kong, China
Level Contributor
48 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“Good, quiet hotel”
4 of 5 bubbles Reviewed 1 February 2014 via mobile

This hotel is a decent hotel for a stop over in Auckland and about a NZ$70 cab from the airport. If we stayed in Auckland again we might choose somewhere nearer the ferry piers as it's about 15 mins walk from these.

The hotel has a convenient on call taxi service which is useful. The hotel is in a quiet area and the hotel staff and concierge were helpful and friendly as you would expect in a good hotel. Overall a nice stay at this solid if unspectacular hotel

Stayed January 2014, travelled as a couple
Helpful?
Thank DaveAngel100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RendezvousAuckland, General Manager at Grand Millennium Auckland, responded to this review, 23 February 2014
Dear DaveAngel100,

Thank you for your review of Rendezvous Grand Hotel Auckland, we were delighted to read that you enjoyed the quiet location and service from concierge.
We do look forward to welcoming you back should you not choose a waterfront location.

Best regards

Paul Gallop
General Manager
Rendezvous Grand Hotel Auckland
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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4,180 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (483)
Date | Rating
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English first
1 review
5 of 5 bubbles Reviewed 31 January 2014

I've never met staff so kind and helpful like the one of rendezvous. They helped us to find our luggages and were always smiling. The breakfast was perfect (i would just add nutella cream) and even the position (near the shuttle to the airport and 15 minutes walking from the britomart station).

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank marta s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RendezvousAuckland, General Manager at Grand Millennium Auckland, responded to this review, 20 February 2014
Dear marta s,

Thank you very much for your review and may we wish you our Congratulations once again on your recent wedding.

I will ensure that I pass on your comments to the wider team here at Rendezvous Grand Hotel Auckland who as I was will be delighted to read them.

Thank you once again for your review. We would invite you to follow us on Twitter or friend us on Facebook so you can keep up to date with our special offers and events

Best regards

Paul Gallop
General Manager
Rendezvous Grand Hotel Auckland
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kingsville, Canada
Level Contributor
226 reviews
102 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
5 of 5 bubbles Reviewed 31 January 2014

Nice upscale hotel with all the amenities in downtown Auckland, 2 minutes from Skytower, 10 minutes from the harbour front, 5 minutes to Albert Gardens and the Coast to Coast Walkway. Very spacious and quiet rooms, comfortable beds, unlimited internet which is hard to come by in a lot of New Zealand. Very professional and helpful staff.
We had the Rendezvous club package which included a great managers reception/happy hour and a sumptuous full buffet breakfast.
A definite place for us to stay on a return to Auckland

Room Tip: Pay a little extra to get the Rendezvous Club package and ask for a room with view of city if possib...
See more room tips
  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Charlie499270
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RendezvousAuckland, Manager at Grand Millennium Auckland, responded to this review, 19 February 2014
Dear Charlie499270,

It is a pleasure to hear from you here at Rendezvous Grand Hotel Auckland and thank you for taking the time to write such a positive review.

I will share this with the wider team who as I was will be thrilled to read your comments especially with regard to our professional and helpful team members.

Once again thank you for your very kind comments review and we look forward to welcoming you back to New Zealand very soon.

Best regards


Paul Gallop
General Manager
Rendezvous Grand Hotel Auckland
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Aussie In Canberra
Level Contributor
111 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 bubbles Reviewed 29 January 2014

We stayed here with our travelling companions, another couple and found the parking reasonable $15 per day if you park it yourself in the carpark next door. The hotel reception are extremely helpful, especially the older gentleman who could attend to any and all our requests. The rooms are spacious and comfortable. The location is excellent as you can walk along Albert St which is level and then descend into the city. Just look for the Sky Tower for a landmark.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank stamptom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RendezvousAuckland, General Manager at Grand Millennium Auckland, responded to this review, 19 February 2014
Dear stamptom,

Thank you for your recent review of Rendezvous Grand Hotel Auckland, we were delighted to read that you enjoyed your stay with us particularly with regard to our reception team and spacious rooms.

We were thrilled to have your recommendation and Thank you once again for your review. We would invite you to follow us on Twitter or friend us on Facebook so you can keep up to date with our special offers and events

Best regards

Paul Gallop
General Manager
Rendezvous Grand Hotel Auckland
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Auckland Region, New Zealand
Level Contributor
3 reviews
2 of 5 bubbles Reviewed 28 January 2014

Recently stayed at this establishment and was shocked at the reception staff. I booked my room online for $160 for the night and entered my credit card details. All was good. Arrive there and get told i cannot use the booking credit card to put a bond down? I understand taking a credit card for security purposes and even though I was confused as to why I had to supply another credit card I did it anyway. I was then told i would have $100 frozen out of my account until my bill was payed the next morning. I thought this was unnecessary as they now had not one but two credit card numbers on the one room but agreed anyway. On a positive note, room was clean and very nice. Had a great sleep in the bed. On check out I requested they pay for the bill with the card used to book the room but i was told "sorry we need the card you used last night to put down your bond". Gave them the card and they charged my $160. Few hours later i ring back after i realize my $100 bond is still frozen. "You will receive your bond back within 5 working days". Who are you guys to freeze my funds for that amount of time after i have payed my bill with you. This is disgusting from a "Top Hotel" in Auckland

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JoelHodgson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RendezvousAuckland, General Manager at Grand Millennium Auckland, responded to this review, 16 February 2014
Dear joel h,

Thank you for your review and comments. We do share you frustration with regards to providing a credit card bond and also the time it take for banks to release the funds, unfortunately due to a very small percentage of Hotel guests we as with other hotels have to enforce these policies.

Our bond policy is in-line with other Auckland, New Zealand and World Hotels.

Best regards

Paul Gallop
General Manager
Rendezvous Grand Hotel Auckland
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lower Hutt, New Zealand
Level Contributor
42 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed 28 January 2014

Great service from when we arrived which was maintained throughout our stay. Luggage was delivered promptly and the room was wonderfully comfortable and spacious. Our lights to indicate "do not disturb" and to service the room were broken so we were interrupted. Overall, a great stay and we would definitely recommend.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Siobhan F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RendezvousAuckland, General Manager at Grand Millennium Auckland, responded to this review, 16 February 2014
Dear Siobhan F,

Thank you for your review and congratulations from the Team here at Rendezvous Grand Hotel on your recent Wedding. We were thrilled to read your comments with regards to the service and to gain your recommendation.

Once again, Thank you for your review and we would invite you to follow us on Twitter or Friend us on Facebook so you can keep up to date with our special offers and events

Best regards

Paul Gallop
General Manager
Rendezvous Grand Hotel Auckland
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
30 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 28 January 2014

We arrived at 6 pm, were told there would be public parking next door for a few, but we could not make a reservation for it. Valet parking is $35 a night, public parking $15 for 24 hours. We choose public as we would be there exactly 24 hours and it was hard to find a spot, but we did.
The room was nice, although only 2 bath towels in bathroom, and we like to take an evening shower upon arrival and a morning shower before exploring. The toilet made a very loud noise when flushing. I brought that to the attention of front desk staff the next morning, but when we got back to the hotel at 1:45 pm nothing had been done about it. Also our room had not been serviced by then. We had booked the hotel for 2 nights, knowing we would check out at 6 pm for an evening flight and not use that second night to sleep, but it would have been nice not to have to ask for more towels, so we could shower before a long flight home.
The pool area was not very user friendly, although the pool was nice, and the area was dirty. The locker rooms however, were nice and clean with lots of towels.

Room Tip: Unless you have the curtains open and are in the room all day, it doesn't really matter. We were...
See more room tips
  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank maloofmieke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RendezvousAuckland, General Manager at Grand Millennium Auckland, responded to this review, 16 February 2014
Dear maloofmieke,

Thank you for your comprehensive review of Rendezvous Grand Hotel Auckland. On behalf of the team I would like to extend to you our sincerest apologies for the few flaws that you encountered through your stay. I will discuss these with our Senior Team to ensure a similar incident does not occur in the future.

Once again, Thank you for your review.

Best regards

Paul Gallop
General Manager
Rendezvous Grand Hotel Auckland
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Grand Millennium Auckland

Property: Grand Millennium Auckland
Address: 71 Mayoral Drive | Cnr Vincent Street, Auckland 1010, New Zealand (Formerly Rendezvous Hotel Auckland)
Region: New Zealand > North Island > Auckland Region > Auckland
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Business Hotel in Auckland
#9 Family Hotel in Auckland
#11 Luxury Hotel in Auckland
#12 Romantic Hotel in Auckland
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Grand Millennium Auckland 4.5*
Number of rooms: 452
Official Description (provided by the hotel):
New Zealand's largest hotel located in the heart of cosmopolitan and provides impeccable service and coupled with superb facilities, such as an indoor pool, saunas, gymnasium and award-winning restaurants and bars. The hotel features 452 elegantly appointed oversized guest rooms and suites that will ensure comfort and convenience. ... more   less 
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Also Known As:
Auckland Rendezvous Hotel
Grand Millennium Auckland New Zealand

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