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“Hotel Service is good but a bit too noisy”
3 of 5 bubbles Review of CityLife Auckland

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CityLife Auckland
Ranked #8 of 66 Hotels in Auckland
Certificate of Excellence
Auckland Region, New Zealand
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Hotel Service is good but a bit too noisy”
Reviewed 25 January 2012

My wife and I spent a night at the Citylife hotel for a weekend getaway. The facilities and services are good and it is right within the CBD which is handy to a lot of restaurants, bars and Skycity.

However the noise during the night outside of the hotel is constant. We heard a lot of screaming, yelling, rubbish truck emptying bottles during the night and both of us did not have a good night sleep at all.

  • Stayed November 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank JulianSo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (273)
Date | Rating
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English first
Auckland
Level Contributor
6 reviews
Reviewed 23 January 2012

We spent there our weekend away and booked their two nights package that we saw on citylife website.that icluded free parking, upgrade to the suite, 30$ meal voucher. The best abou this hotel is of course location,right in the city centre. The room was very clean and spacious.can't critisize anything.definitely will be back

  • Stayed January 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AucklandBambina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 9 January 2012

We stayed here the past two nights as a family of five with three children under 7. Every staff member we have encountered has been friendly and hospitable, cant fault the customer service one bit! The rooms are spacious and there is so much detail in the little things. Because we had three children they even made up the fold out couch anticipating the number of beds we would need which no other hotel we have stayed in has done (we were travelling with a port-a-cot so it wasn't necessary but the consideration for number of people vs beds was appreciated). Housekeeping even made up the port-a-cot bed which was beyond expectation.

The whole hotel is very clean, the beds are comfortable, the water pressure is good (usually hit and miss on that one in large hotels), there were plenty of pilllows and towels. We really cant fault it.

Room service meals were huge and delicious as was breakfast in the restaurant and the staff were very friendly.

Even waiting for the cars in the vallet parking was no issue, the waiting area was comfortable and the waiting time very short.

The only things that we would change is that we are on the 22nd floor with three ranch sliding doors that open with a standard glass balcony rail. Our youngest (2) is a climber and the doors dont lock so this made us very nervous however the staff did their best to help us by rigging up a lock and chain system and a cable tie on two of the three doors so the effort for this odd request was greatly appreciated though locks would go a long way to helping parents peace of mind here.

All in all, very impressed.

Room Tip: If you have young children and are nervous about young climbers, request a room that doesn't hav...
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  • Stayed January 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AMRSLBJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Auckland
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 January 2012

We stayed at Citylife, 171 Queen Street, Auckland and were delighted with the experience. Other people have commented as well, that it is on the site of the original His Majesty's Theatre and this position is so central to everything. The service was fine, as was the breakfast and we would certainly be happy to return.

Room Tip: A high placed room is good because there is more likely to be a good view.
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  • Stayed March 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sigi3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Scarborough, Australia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 15 December 2011

From the moment we arrived, the service here was fantastic... the rooms were great (and very quiet considering the location). Would recommend to anyone...

Pool and gym are great. We didn't eat at the restaurant, but did have a quality flat white :).

Check out Spitting Feather's (in Durham Lane) or The Bluestone Room for great value meals and drinks.

  • Stayed December 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DonAus10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Waikanae, New Zealand
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 13 December 2011

Right in the centre of downtown Auckland easily accessible The airport bus stopped right outside the Queen St entrance.Suites above level 16 come with a surcharge but the view is worth it.Self contained suites have a full kitchen.Superbly comfortable I definitely recommend staying here.

Room Tip: Go above level16
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  • Stayed November 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BarbaraAP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bay of Island, New Zealand
Level Contributor
56 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 12 December 2011

We stayed at this hotel as we wanted a central location to visit Auckland's revamped waterfron,the renovated and enlarged Art Gallery and also the NZ Ballet at the Civic Theatre. CityLife could not have been better positioned for needs; we could walk everywhere and if you tire of walking, there is the Link Bus.
The room wascompact and the bed only a queen but we did have free parking thrown in and at $165.00 a night we think the value was good. The rooms were spotless and the staff very helpful and polite. The small TV was an annoyance but we could have upgraded to a de luxe room and had a big room, big bed and big TV but as we were not in our room much it was OK. Good pub around the corner, The Bluestone where we had two dinners for one special on Sunday night and excellent cafe, Wolfe and Federal for breakfast. This is a brilliant cafe with sort of industrial grunge decor, great food and insouciant service from the server, who is also one of the owners.
The pleasant experience we had really made our trip to Auckland enjoyable.

Room Tip: You get what you pay for.
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  • Stayed December 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Hirondelle09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about CityLife Auckland

Property: CityLife Auckland
Address: 171 Queen St | P.O. Box 105-326, Auckland 1143, New Zealand
Region: New Zealand > North Island > Auckland Region > Auckland
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Auckland
#3 Business Hotel in Auckland
#4 Spa Hotel in Auckland
#7 Luxury Hotel in Auckland
#10 Romantic Hotel in Auckland
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — CityLife Auckland 4.5*
Number of rooms: 221
Official Description (provided by the hotel):
Modern spacious high-rise - In the heart of Auckland. ... more   less 
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Also Known As:
Citylife Auckland Hotel Auckland Central
Citylife Hotel Auckland
Auckland Citylife Hotel
CityLife Auckland New Zealand

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