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“Weekend in Auckland”
Review of CityLife Auckland

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CityLife Auckland
Ranked #8 of 67 Hotels in Auckland
Certificate of Excellence
Russell, New Zealand
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Weekend in Auckland”
Reviewed 4 June 2012

Have stayed here several times before.From the reception staff to the valets to the room staff am always impressed with the way Citylife look after their guests . Well done.

One note of warning Citylife are now charging you to use your credit card. Disappointing!!

Stayed June 2012, travelled as a couple
Helpful?
1 Thank jocway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (281)
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English first
Cheshire, England
Level Contributor
59 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 4 June 2012 via mobile

Nice hotel in good central location for walking to all the sights. Nice to get a full kitchen with all the utensils etc if you want to cook at night or breakfast. Even has washing machine & dryer which was great. Bathroom a bit on the small side, but did have a good shower. Front desk staff were all very helpful. Free wifi in reception but we had difficulty connecting to this on both days of our stay, but could connect to the wifi with the option to pay. Rooms quiet at night & very clean.

Stayed April 2012, travelled as a couple
Helpful?
1 Thank holidaycheshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
wellington
Level Contributor
35 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 27 May 2012

Stay here on a regular basis - and if you stay 12 times a year they give you a free upgrade so now always get a suite.
The staff here are excellent, friendly, helpful and have great customer service focus!
The suites and rooms are always clean and are well decorated with excellent toiletry range. A number of the rooms have baths and showers over the bath. Sliding doors open but the decks are so narrow they are not for standing on. The hotel is entirely non smoking. Minbars in rooms, good room service, on site restaurant and a house bar. Lap pool and gym on site and an elevator ride away from Queen Street.

Valet parking is available but does cost $35 which is getting up there.Dont eat breakfast here its over priced!

Reccomend this as the place to stay if you want to be in the heart pf the CBD

  • Stayed May 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank laurelWellington
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wellington New Zealand
Level Contributor
26 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 23 May 2012

I decided to try this hotel as it is so handy to The Civic and I was pleased I did. I was on the 10th floor so not too high up but there was no street noise. I had a 1 bedroom suite it was a bit tired and the bathroom could do with upgrading, however the bed was extremely comfortable and the complimentary toiletries are great. Very nice having a full kitchen as there is a New World Metro and a Countdown Metro not too far away so you can make your own meals if you want to. Only real downside in my opinion is that the late night room service menu is extremely limited.

  • Stayed May 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jerseyboysfan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UK
Level Contributor
29 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 18 May 2012

I booked this hotel via wotif whilst in New Zealand as somewhere to stay for a last night before heading back to the UK. Had decided on a city centre location and knew roughly where the hotel wa situated. I was travelling with my daughter and booked a one bed suite. Good choice - very nice bedroom, plus comfortable double sofa bed, full kitchen facilities (and I mean you could cook a full meal)and large dining table/area . Can't fault the accomodation and the price was excellent. Loads of places to eat nearby and the location is perfect for Auckland city and the ferry port. If you want a great location, look no further.

Final upside was that we got a late check out when we were getting a plane to London in the evening. Staff were very pleasant and helpful, so no concerns on that score.

Two small disadvantages. One is parking - there is no onsite parking to my knowledge so we were in a very close by car park for our hire car - fortunately weekend. There are time restrictions which meant getting up on Sunday morning before 8am to move the car and get a new ticket. The other is internet - room usage is abit pricey and the 30 min free session in the hotel lobby is a nice touch but a bit tight for the overseas visitor.

Room Tip: go high to get some views of the city and also reduce some of the noise from city activity corner s...
See more room tips
  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Roger S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CAKL, General Manager at CityLife Auckland, responded to this review, 24 May 2012
Thank you for your lovely comments regarding your recent stay with us. Just wanted to clarify one point - we do offer valet car parking facilities - we have plenty of spaces in our car park located under the hotel - I am unsure why this was not bought to your attention.
Your comments regarding our internet charges are noted - I am pleased to advise that we are currently reviewing our pricing plans and hope to have a new more flexible and affordable options available in the coming months.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wellington, New Zealand
Level Contributor
94 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 15 May 2012 via mobile

I only stayed here for a night on a business trip and I was pleasently suprised. Location is great, right in the middle of Queen st and only walking distance to our offices.

The front desk was friendly and helpful, reception and lobby tidy and modern. The room was an average size with a small balcony. It was very clean and I especially loved the Manuka Spa products they provide.

Overall a very good stay for the standard price. Definitely recommend this hotel.

  • Stayed May 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kattymae26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Papeete, French Polynesia
Level Contributor
68 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 14 May 2012

Great staff and location, modern and clean hotel BUT please provide free wi-fi connection as so many motels do around North Island, this would really be a gift to your customers.

Room Tip: We stayed there twice and both times the rooms were quiet.
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  • Stayed May 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank maramanocent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about CityLife Auckland

Property: CityLife Auckland
Address: 171 Queen St | P.O. Box 105-326, Auckland 1143, New Zealand
Region: New Zealand > North Island > Auckland Region > Auckland
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Auckland
#3 Business Hotel in Auckland
#4 Spa Hotel in Auckland
#7 Luxury Hotel in Auckland
#9 Romantic Hotel in Auckland
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — CityLife Auckland 4.5*
Number of rooms: 221
Official Description (provided by the hotel):
Modern spacious high-rise - In the heart of Auckland. ... more   less 
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Also Known As:
Citylife Auckland Hotel Auckland Central
Citylife Hotel Auckland
Auckland Citylife Hotel
CityLife Auckland New Zealand

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