We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Excellent Hotel in the heart of Auckland” 4 of 5 bubbles
Review of CityLife Auckland

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 6 more sites!
CityLife Auckland
Ranked #8 of 68 Hotels in Auckland
Certificate of Excellence
Sydney, Australia
Level Contributor
59 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
“Excellent Hotel in the heart of Auckland”
4 of 5 bubbles Reviewed 6 August 2008

Stayed at this hotel 3 times now as our business location is in Queen Street. The location is perfect for this, but for a holiday as well. Close to everything. Hotel itself is in good condition. Reception is excellent with staff nice and friendly. I had a couple of extra requests and was no trouble. Room service excellent. Rooms themselves have nothing wrong with them and they're on the large side. Although very well maintained they could use a refresh compared with other 4-1/2 or 5 star hotels but are clean and well laid out.
Only thing in my experience that was inconvenient more than anything was that the room key was needed to work the lifts. I'm not complaining here as it's a good security feature but I guess your have to go through this if you want to know not everyone can access your floor.
One final thing, if you go out the driveway and to the right in the laneway there's a great pub.

  • Liked — Location, Staff
  • Disliked — Maybe needs more TV channels
  • Stayed August 2008, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Check-in / front desk
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
Thank mobogo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

1,175 reviews from our community

Traveller rating
    557
    477
    90
    39
    12
See reviews for
208
453
73
239
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (266)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Townsville, Australia
Level Contributor
69 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 bubbles Reviewed 23 July 2008

We (family of 5) spent 2 nights at the CityLife hotel in Auckland and had a very good experience. We had one of the newly refurbished rooms (interconnecting suite) on the 21st floor with views. Beds and sofa bed were great; tv in every room, no noise. Staff were friendly and helpful. We left a phone charger in the room when we left and they couriered it to our next destination. Breakfast was included in the rate and it was superb.
The hotel is located in Queen St, the very centre of the city. Sky Tower/City, Viaduct, shopping, within easy walking distance, even with young children.
We would definitely stay again. The main foyer however is not in Queen St (there is access), but in the sidestreet - it took our taxi driver three trips around the block to find it!
Overall we were very happy with our choice.

Helpful?
Thank Suessical
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Angeles, CA
Level Contributor
18 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 132 helpful votes
4 of 5 bubbles Reviewed 1 July 2008

We stayed in one of the basic rooms for several nights and our overall experience was very good. The location on Queen Street can't be beat, the room was nice and clean, and the staff were very helpful. We had just a few minor complaints. First, the temperature in the room was rather difficult to control, as the controls on the heating/AC system didn't seem to work very well. Second, the internet charges are very high (more than $30/day plus bandwidth charges), though they are similar to what we saw in other business hotels in NZ. Third, whereas the selection of television channels is generally pretty bad in NZ hotels, here it was just terrible; there were no news channels but four sports channels. Overall we would definitely recommend it!

  • Stayed June 2008
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check-in / front desk
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
1 Thank lasocal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
london
Level Contributor
226 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 223 helpful votes
4 of 5 bubbles Reviewed 29 June 2008

Stayed only 1 night at start of NZ tour. Was ideal from location, cost and functional point of view. Didn't really need the kitchenette but the value was pretty good, Had a separate bedroom and in quiet area without much of a view but only a short walk to most central areas. Clean with average wear and tear. reception fine, area was OK and a small grocery store nearby for bits and pieces. Overall a good start to our touring holiday.

  • Stayed May 2008, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Check-in / front desk
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank fco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vancouver, Canada
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 28 April 2008

A good value for the money in the heart of Auckland downtown. Great location, very modern look and feel, good food and good service overall. We stayed 3 days, had no problems and the staff was friendly. The room (we stayed in the basic room) was small, but very smartly equipped. Everything looked new.

If you are staying for only a few days in Auckland this is a great place to stay. Everything is close - the bus station, SkyCity, parks, and all the entertainment.

  • Liked — Everything is new and modern
  • Stayed April 2008, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Check-in / front desk
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
2 Thank dkulpinski
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Minneapolis, Minnesota
Level Contributor
51 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 124 helpful votes
4 of 5 bubbles Reviewed 22 April 2008

We were a little over a week into our trip at this point and felt we should book something with laundry facilities. This was the best of both worlds. A great location in the heart of the action and yet plenty of room in our one-bedroom suite with kitchen and laundry facilities. The view was fine with a peek at the water and the ever-present construction site to the side. The staff was efficient and friendly.

It was an easy stroll down to the viaduct area for great restaurants (CinCin one night, Tahore Indain the next) as well as being handy to Sky Tower, Vulcan Lane and High Street shopping. There are always a few idiots around after dark, but at no time did we feel unsafe walking in the area at night

We were driving and, like most inner city locations, there are some gyrations you have to survive in order to drop the car for valet parking, but it was still easy to find for us first timers.

They do overcharge for internet and business services, but that seems rampant among the big hotels who specialize in expense account clientele. Overall we had a very good experience and felt the few extra dollars for the suite was well worth the price.

  • Liked — Location
  • Disliked — Business Services
  • Stayed January 2008, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Check-in / front desk
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
2 Thank John_Z_MN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cambs
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 7 April 2008

My family and I stayed for 3 nights in Feb, I'd booked a 2 bed exec suite. The suite was great, on a corner with lots of windows on the 8th floor, plenty of space and a lovely kitchen. It was so helpful to have laundry facilites in the suite, and due to being tucked away in a cupboard, they weren't noisy! Good value too I thought, at NZ$544 /night for 5 of us.
We did have to wait an hour past their advertised time to check in (despite requesting an early check in!), but they made it up by taking care of our luggage while we took an overnight trip to the Bay of Islands, and then upgrading us to the Penthouse on the 23rd floor for our final night! Now that's a good view.
The hotel is well located for the waterfront and Skycity.

  • Stayed February 2008, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Check-in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
1 Thank cafitiere
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Auckland hotels
0.2 mi away
SKYCITY Grand Hotel
SKYCITY Grand Hotel
#4 of 68 in Auckland
4.5 of 5 bubbles 2,367 reviews
0.5 mi away
Sofitel Auckland Viaduct Harbour
0.7 mi away
The Langham, Auckland
The Langham, Auckland
#5 of 68 in Auckland
4.5 of 5 bubbles 3,963 reviews
Show Prices
Show Prices
Show Prices
0.2 mi away
Heritage Auckland
Heritage Auckland
#9 of 68 in Auckland
4.5 of 5 bubbles 1,651 reviews
0.4 mi away
Grand Millennium Auckland
0.3 mi away
Pullman Auckland
Pullman Auckland
#13 of 68 in Auckland
4.0 of 5 bubbles 2,135 reviews
Show Prices
Show Prices
Show Prices

Been to CityLife Auckland? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about CityLife Auckland

Property: CityLife Auckland
Address: 171 Queen St | P.O. Box 105-326, Auckland 1143, New Zealand
Region: New Zealand > North Island > Auckland Region > Auckland
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Auckland
#3 Business Hotel in Auckland
#4 Spa Hotel in Auckland
#7 Luxury Hotel in Auckland
#10 Romantic Hotel in Auckland
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — CityLife Auckland 4.5*
Number of rooms: 221
Official Description (provided by the hotel):
Modern spacious high-rise - In the heart of Auckland. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Agoda, Hotelopia, Odigeo, Hotels.com and TravelUp so you can book your CityLife Auckland reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Citylife Auckland Hotel Auckland Central
Citylife Hotel Auckland
Auckland Citylife Hotel
CityLife Auckland New Zealand

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing