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CityLife Auckland
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Reviews (1,360)
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All reviewscity lifequeen streetzest restaurantgreat locationsky towerdeluxe suitefull kitchenvalet parkingwasher and dryernew zealandseparate bedroomcentral locationferry terminalhigher floorwould definitely stay here againhome away from homecomfortable bed
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Reviewed 20 February 2014

Stayed 2 nights in a 3 bedroom SE corner suite on the 23rd floor. Spacious, fully equipt with extensive views of the Waitamata Harbour and the city. Lovely sunrises in the morning. Simple but tasteful decore, floor to ceiling windows and a small balcony. Felt relatively new and clean. Central location - 20 min walk to the Viaduct Basin, 5-10 min to the City centre. 10 min to Britomart train station. Has a swimming pool, qym and restaurant which we did'nt use. $550 per night, but has 3 bedrooms and 2 bathrooms.

  • Stayed: February 2014, travelled on business
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    • Location
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Thank Skin197
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David L, Front Office Manager at CityLife Auckland, responded to this reviewResponded 23 February 2014

Dear Skin197,

Thank you for your recent review and it is always good to hear from Top Contibutors on TripAdvisor. It was a pleasure to read that you enjoyed your complimentary upgrade to one of our Directors Suite and that it was to your satisfaction. Our location and rooms are certainly a couple of our highlights and I am pleased that you enjoyed both. We certainly look forward to hosting you again in the near future.

Kind regards.

David Latu
T.H.E Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 February 2014

This hotel is in a good location for those relying on foot or public transport. You can walk to any of the central city venues and sights, shopping is right outside on Queens Street. Clean and tidy, the price seemed a little high compared to other hotels - but that is expected for its location. Despite what was quoted by Air NZ booking staff, its actually $35 a night for valet parking - don't you wish the hotel websites would name the cost of parking on their websites?? - not $20 on weekends as advised by AirNZ - apparently the sister hotel Heritage is actually $20 a night so clearly they had it confused.
The valets were prompt at getting our vehicle and we had everything we needed there. But just a nice, serviceable hotel, nothing majorly exciting. Bed was extremely comfortable. TV reception was poor on some channels - a few seconds delay between sound and actual lips moving on the tv - quite annoying to watch so we gave up.
We did not use the restaurant or have the breakfasts. Friday night, make your way down to Silo Park at the Viaduct for some great food truck, relaxed market atmosphere - or the posher restaurants along the way.

Room Tip: We were forth floor, right next to elevators, but it was quiet and just fine. Our view was to a carpark, but we were only there to sleep anyway.
  • Stayed: February 2014, travelled as a couple
    • Value
    • Location
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Thank junismum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David L, Front Office Manager at CityLife Auckland, responded to this reviewResponded 12 February 2014

Dear Junismum,

Thank you for sharing your experience with our readers and it is always pleasing to hear from the senior contributors on TripAdvisor. It sounds like you enjoyed our location, services and overall product offered at CityLife Auckland.

With regards to our valet service charge, our hotel as well as Heritage Auckland's is priced at $35 per night so we will contact the agent and ensure they have the right information, furthermore, I apologise for the confusion. The TV signal issue we are currently rectifying this and the slight delay was resolved as soon as we discovered this was happening.

Thank you again for your review and feedback and we hope to host you again in the near future.

Kind Regards.

David Latu
T.H.E Front Office Manager

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Reviewed 9 February 2014

Just returned from spending 4 days at the city life hotel Auckland.We had a wonderful stay. We requested a 1 bedroom executive apartment which we found tone very clean and tidy and had wonderful views as it was a corner unit on the 21st floor. The staff were very friendly particularly the restaurant staff.the beds and pillows were really comfortable and we really enjoyed a good night sleep evert night. Another bonus was the proximity to Town with the airport bus right outside.Well done City life we will definitely be back when in Auckland again!!!

  • Stayed: February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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2  Thank Bernie A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David L, Front Office Manager at CityLife Auckland, responded to this reviewResponded 10 February 2014

Dear Bernie A,

Thank you for your recent review and we are happy to read that you enjoyed your stay with us. Our location and staff are certainly one of our main attributes and I am glad that you had a positive experience with both. Thank you again for your kind comments and we certainly look forward to your next visit.

Kind regards,

David Latu
T.H.E Front Office Manager

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Reviewed 3 February 2014

I can not fault this hotel. This is our last night in New Zealand and we couldn't of picked a better place to stay. Our check in was quick and friendly. Valet parking service was excellent. Our room has everything you could possibly need. We could live here comfortably. A fully equipped kitchen, laundry with washer and dryer, a good size lounge area with large TV and DVD. Beautiful Manuka spa amenities in the bathroom. Bathrobes etc etc there are too many extras to list. The staff have gone to a lot of trouble to make our anniversary special. Please see pictures. Love this place and will only stay here when visiting Auckland again. Highly recommend.

Stayed: February 2014
3  Thank Jacqui D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David L, Front Office Manager at CityLife Auckland, responded to this reviewResponded 4 February 2014

Dear Jacqui D,

Thank you for your great feedback and I am glad to hear that you enjoyed all the services and facilities we have to offer. Your review certainly put a smile on our teams face and we hope to host you again in the near future. Thank you again for your fantastic review and the recommendation of our hotel.

Kind Regards

David Latu
T.H.E Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 February 2014

We stayed one night for the Laneway festival with a room on the 14th floor. The hotel is clean and tidy and our room had a great comfortable king sized bed, flat screen tv, robes and tea and coffee making facilities. Staff were friendly and efficient and helpful with the valet car parking which we had prebooked for $25. There was a bit of noise early in the morning from people waiting for the elevators which were right outside our door so it's probably worth asking for a room away from these in future. All in all a good stay though.

Stayed: January 2014, travelled as a couple
1  Thank Travel_Lion_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David L, Front Office Manager at CityLife Auckland, responded to this reviewResponded 2 February 2014

Dear Travel_Lion_10,

This is the first time I have come across a Top Contributor for Trip Advisor and we are truly thankful for your review. It certainly sounds as though you enjoyed your stay with us and we were happy to hear that you choose to use our add on specials. We hope you enjoyed the festival and we most certainly look forward to sharing the "Heritage Experience" with you again in the future.

Kind Regards,

David Latu
T.H.E Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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