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“Lovely hotel, nightmare to find the carpark!”
Review of CityLife Auckland

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CityLife Auckland
Ranked #9 of 66 Hotels in Auckland Central
Certificate of Excellence
Reviewed 21 April 2014

Stayed here with a work colleague for one night.
We drove up from Rotorua and faced the rush hour traffic on Queen St. Having never driven in Auckland before, this was a bit of a challenge!
We drove past the frontage on Queen St numerous time trying to figure out where the entrance was - don't panic!!
Eventually found it and left the car to be valet parked ($35).
Great service at the reception, easy check in.
Lovely suite - was not expecting lounge and kitchen as well as the bedroom for $179 (I think this was a corporate rate though).
I wish we could have stayed more than one night to make the most of it!
Ate in the restaurant twice - dinner and breakfast - very high standard.
Great central location.
Would return :)

  • Stayed: April 2014, travelled on business
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Thank SueJC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CAKL, General Manager at CityLife Auckland, responded to this reviewResponded 24 April 2014

Thank you for your feedback and lovely comments regarding our rooms, staff and restaurant. I do agree our driveway entrance can be a bit tricky - especially for those who are experiencing Auckland CBD for the first time. We look forward to hosting you again in the near future, kind regards Nicole Lawson, General Manager

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900 - 906 of 1,343 reviews

Reviewed 17 April 2014

Comfortable accommodation in the centre of Queens Street, just a 5 minutes walk to the ferry buildings. There are 2 small supermarkets within a few hundred metres if you want to eat in. Our rooms (we had a one bedroom apartment) were light and airy and had comfortable seating.

Room Tip: Ask for one of the higher rooms
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  • Stayed: April 2014, travelled as a couple
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Thank S F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CAKL, General Manager at CityLife Auckland, responded to this reviewResponded 24 April 2014

Thank you for your lovely comments - we look forward to hosting you again soon, kind regards Nicole Lawson, General Manager

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Reviewed 17 April 2014

We picked this hotel as we stayed with relatives in Auckland and wanted a 2 BR adjoining room. It has a good location, near Sky Tower. The rooms were great and comfortable including kitchen with appliances and laundry washer/dryer. Great base for Auckland. Only thing I didn't like was check out time was so early 10 am, the late checkout was 11 am. If you are driving, the hotel main entrance is on a side street and you can miss it driving down Queen Street.

  • Stayed: April 2014, travelled with family
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Thank Hitesh S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CAKL, General Manager at CityLife Auckland, responded to this reviewResponded 24 April 2014

Thank you for your feedback - we do appreciate it and agree our 2-bedroom suites are perfect! Regarding our check out time - when business demands allow we do extend our check out time to 12 noon complimentary however this is subject to room availability at the time. We look forward to hosting you again in the future, kind regards Nicole Lawson, General Manager

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Reviewed 16 April 2014

Location is what it is all about, and the Citylife Hotel has got it. Add helpful staff and clean and comfortable accommodations (a great shower, always appreciate that). One caveat, it is probably true that the higher your room, the better. We were on the 13th floor - they don't do that in the USA - but it wasn't unlucky for us.

Room Tip: didn't use spa, so no rating. see comment about higher floors.
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  • Stayed: March 2014, travelled as a couple
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1  Thank Hiker0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CAKL, General Manager at CityLife Auckland, responded to this reviewResponded 24 April 2014

Thank you for your kind words and feedback - we do appreciate it - we look forward to hosting you again soon, kind rgeards Nicole Lawson, General Manager

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Reviewed 14 April 2014

City Life provides a dependable and comfortable haven with a fanatastic location. Staff are always friendly and courteous, valet parking is reliable and good value and the beds are super-comfortable. My favourite hotel in Auckland. Most visit for me are business but last weekend was a romantic weekend away with my wife. Excellent for all occasions.

  • Stayed: April 2014, travelled with family
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Thank Peter W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David L, Front Office Manager at CityLife Auckland, responded to this reviewResponded 16 April 2014

Dear Peter W,

Thank you for your wonderful review and it has definitely been a pleasure hosting you. Your comments regarding the staff, beds and service in general were most pleasing and we certainly look forward to welcoming you back soon to CityLife Auckland.

Kind regards,

David Latu
T.H.E Front Office Manager

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Reviewed 13 April 2014 via mobile

We stayed at this hotel right after a 5* luxurious ultra modern hotel in Aus. This is not ultra modern aesthetically but it was so much better!!

The lounge/kitchen are a great size which our 4yr old and 1yr old needed to have a run around! The washing machine, dish washer and dryer were needed home from home necessities with children. The beds are so comfy! The bathrooms not ultra modern but adequate for your needs.

We rang house keeping to get a high chair for in the room, it was there in minutes! A cot was ready waiting in the room on arrival.

It is a really good place to stay. Walking distance for harbour and shops. A mini supermarket next door for all bits needed for your room.

My only "dislike" was walking up the "alley" at night. It would of been better to go in from the Main Street but they had escalators there and we have a pram so couldn't access that really, shame there wasn't a lift.

Would stay here every time if we return to Auckland, really enjoyed it.


  • Stayed: April 2014
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Thank Karen G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David L, Front Office Manager at CityLife Auckland, responded to this reviewResponded 16 April 2014

Dear Karen G,

Thank you for your fantastic review and choosing CityLIfe Auckland as your accommodation provider. It was pleasing to hear that you enjoyed your stay with us and it was especially good to hear that your children enjoyed the freedom. Thank you again for your review and we certainly hope to host you again in the near future.

Kind regards,

David Latu
T.H.E Front Office Manager

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Reviewed 12 April 2014 via mobile

Booked in for an overnight apartment, room wasn't ready on arrival. When we got to the room on the top floor the beds hadn't been separated as per our request, we asked for this to be done again while we were out and wasn't so separated them ourselves later. No milk was provided and toilet paper was 1ply, at least the beds were comfortable and the view from the balcony was lovely. Staff were very helpful with taxis.

Stayed: April 2014
Thank Tanisha H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David L, Front Office Manager at CityLife Auckland, responded to this reviewResponded 16 April 2014

Dear Tanisha H,

Thank you for your review and for choosing to stay with us at CityLife Auckland, unfortunately we do not have your details to investigate what happened on this occassion as its not a true reflection on the high level of service we provide. Please be assured that we only provide 2 ply toilet rolls at our hotel for the comfort of our guests. Thank you for your comments on our staff and beds, this was very pleasing to hear.

Kind regards,

David Latu
T.H.E Front Office Manager

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Additional Information about CityLife Auckland

Address: 171 Queen St | P.O. Box 105-326, Auckland Central, Auckland 1143, New Zealand
Region: New Zealand > North Island > Auckland > Auckland Central
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Auckland Central
#3 Business Hotel in Auckland Central
#4 Spa Hotel in Auckland Central
#8 Luxury Hotel in Auckland Central
#9 Romantic Hotel in Auckland Central
Price Range: £122 - £313 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — CityLife Auckland 4.5*
Number of rooms: 221
Official Description (provided by the hotel):
Modern spacious high-rise - In the heart of Auckland. ... more   less 
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Also Known As:
Citylife Auckland Hotel Auckland Central
Citylife Hotel Auckland
Auckland Citylife Hotel
CityLife Auckland New Zealand

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