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“Great hotel service, location and staff”
Review of CityLife Auckland

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CityLife Auckland
Ranked #8 of 67 Hotels in Auckland Central
Certificate of Excellence
Reviewed 1 May 2014

Whether you are traveling alone or with your family this hotel will cater for you. In addition to high level of professionalim, I am thoroughly Impressed with the quality of service, the friendly staff members and the facilities available to my convenience. Would recommend this hotel to anyone looking for hotel accommodation in Auckland! Thanks.

  • Stayed: April 2014
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1  Thank LanuF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CAKL, General Manager at CityLife Auckland, responded to this reviewResponded 4 May 2014

Thank you for your wonderful comments, we are pleased you had a lovely stay and we look forward to hosting you again in the near future, kind regards Nicole Lawson, General Manager

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Reviews (1,266)
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827 - 833 of 1,266 reviews

Reviewed 30 April 2014

Conveniently located in the heart of downtown Auckland. A short walk to Britomart (Transport Hub) allowing for easy access out and about to see the sights. Close to the Wharf, Viaduct and a plethora of eating and drinking establishments, together with shopping options nearby.
The room was neat and tidy, perfect for flopping into at the end of a long day. The water flowed hot from the shower whenever it was need. TV for those who still had the energy after a days out.
The staff were very friendly and eager to assist where possible with requests. Valet service for those with vehicles. While we did not try, there are eating options for those wanting to dine indoors. A great little bar with an array of bottled beer for those keen enough to try. This we did do!
Access to free Wi-Fi, however only in the Lobby, or the option to purchase plans for in-room use.
Centrally located, clean, smart, convenient, inviting.

  • Stayed: April 2014, travelled as a couple
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Thank 2As2Ks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CAKL, General Manager at CityLife Auckland, responded to this reviewResponded 4 May 2014

We appreciate your kind words and feedback and look forward to welcoming you back again soon, kind regards Nicole Lawson, General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 April 2014

This was a really wonderful place to stay. It is close to the pier area about 10 minutes. Auckland is very hilly, so this hotel was in a good location. It is also very close to the Sky Tower. The room we had was big with a full kitchen and laundry. Would stay again. The only thing is parking is by valet and the actual lobby area is not on Queen St. You have to go around the back down a smaller side street to find it. Make sure you have good directions if driving.

  • Stayed: April 2014, travelled with family
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1  Thank 1JessicaO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CAKL, General Manager at CityLife Auckland, responded to this reviewResponded 4 May 2014

Thank you for your lovely feedback, we do appreciate it, we look forward to hosting you again one day, kind regards Nicole Lawson, General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 April 2014

Overall the service I received was excellent. Reception, valet parking and room service were very polite, quick and attentive. The location is superb too. The bed is really comfy - you just sit on it and instantly fall asleep. Had a great stay and would definitely go again.

  • Stayed: April 2014, travelled as a couple
    • Value
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Thank Jendi K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CAKL, General Manager at CityLife Auckland, responded to this reviewResponded 4 May 2014

Thank you for your kind words, I agree our beds are something special! We look forward to welcoming you back to CityLife Auckland soon, kind regards Nicole Lawson General Manager

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Reviewed 29 April 2014

This hotel has a great central location, a short and easy walk to the central waterfront and all the attractions there, including shops, restaurants, and more. At the hotel, very quiet rooms are available; just ask for one on the upper floors, off the street. The rooms are comfortable.

  • Stayed: April 2014, travelled with family
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Thank GreggSt_Louis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CAKL, General Manager at CityLife Auckland, responded to this reviewResponded 4 May 2014

Thank you for your wonderful feedback, we look forward to hosting you again soon, kind regards Nicole Lawson, General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 April 2014 via mobile

Fantastic central city hotel. Feels private and plenty of eaterys in walking distance. The staff are outstanding, very welcoming and super efficient! I have stayed here numerous times now and it never lets me down! Highly recommended.

Stayed: April 2014, travelled with friends
Thank runawayvegz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CAKL, General Manager at CityLife Auckland, responded to this reviewResponded 4 May 2014

Thank you! It is the highest compliment to be likened to one's home and wonderful that this was how we made you feel. It is our aim to achieve this for every guest - we look forward to hosting you again soon, kind regards Nicole Lawson, General Manager

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Reviewed 25 April 2014

I booked through WOTIF, a deal with free carparking and limited free internet. This was good value. Staff were very attentive and service was great. I was very early checking in and my room was available at that time which was much appreciated. The location definitely can't be beat for access to the city. And room had a comfy bed.

One the down side I asked for a quiet room and was placed right outside the lifts so it was definitely NOT quiet. It was a long weekend so lots of families staying but I was there on business so good sleep is critical. Oh well.

Also on the not so good side, the room and bathroom were very dated and in need of a refurbish, the tv picture and sound were not in sync. Room service food also very average and I had to pay a 20% surcharge on top of the room service fee which I guess is probably standard practice but a bit over the top - my snack ended up being double the menu price!

Not sure if I'd stay again - maybe with a better room and if the price was right?

  • Stayed: April 2014, travelled on business
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Thank beesblessing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CAKL, General Manager at CityLife Auckland, responded to this reviewResponded 27 April 2014

Thank you for your kind feedback regarding the hotel, our fabulous beds and staff. Please accept my sincere apologies for the noise you experienced, from your description of where your room was located you had booked one of our superior rooms, we do also have a large amount of suites available which are located away from the lifts and also offer more space, facilities and separate bedroom and living spaces, which I would encourage you to experience on your next stay.
Overall we are delighted that you enjoyed T.H.E. Heritage Experience and we look forward to hosting you again in the future, kind regards Nicole Lawson, General Manager

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Additional Information about CityLife Auckland

Address: 171 Queen St | P.O. Box 105-326, Auckland Central, Auckland 1143, New Zealand
Region: New Zealand > North Island > Auckland > Auckland Central
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Auckland Central
#3 Business Hotel in Auckland Central
#4 Spa Hotel in Auckland Central
#7 Luxury Hotel in Auckland Central
#9 Romantic Hotel in Auckland Central
Price Range: £91 - £300 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — CityLife Auckland 4.5*
Number of rooms: 221
Official Description (provided by the hotel):
Modern spacious high-rise - In the heart of Auckland. ... more   less 
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Also Known As:
Citylife Auckland Hotel Auckland Central
Citylife Hotel Auckland
Auckland Citylife Hotel
CityLife Auckland New Zealand

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