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“Very nice place to stay”
5 of 5 bubbles Review of CityLife Auckland

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CityLife Auckland
Ranked #8 of 66 Hotels in Auckland
Certificate of Excellence
Wellington, New Zealand
Level Contributor
128 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
“Very nice place to stay”
5 of 5 bubbles Reviewed 9 June 2014

I have recently stayed several times at City Life Auckland and every time I have been very pleased. The service is excellent. The rooms are nice and clean and the restaurant is good. Originally I chose it because of the location and now I use it because it is so nice :-) I can recommend CityLife Auckland for all those who want to enjoy good service and nice rooms.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jussiluukkonen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David L, Front Office Manager at CityLife Auckland, responded to this review, 11 June 2014
Dear Jussiluukkonen,

Thank you for taking the time to review our hotel and I am pleased to read that you enjoyed our service and facilities. Exceeding our guests expectations is what we strive for and I cannot thank you enough for recommending us. Thank you for continuing to return to CityLife Auckland and we certainly look forward to hosting you again soon.

Kind regards,

David Latu
T.H.E Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,199 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (274)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Columbia, South Carolina
Level Contributor
29 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 bubbles Reviewed 6 June 2014

Great property with good amenities and a fantastic location. Really cannot ask for more - will love to go back again. Had travelled with my family and found that the suite was well equipped and spacious. Since I had read the advise from trip advisor ,I had requested a room away from the main street to avoid the noise. There is a super market located very close so that is a plus point. I found that reception staff also very helpful.

Room Tip: Ask for a room away from the main street
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  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sarita2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David L, Front Office Manager at CityLife Auckland, responded to this review, 7 June 2014
Dear Sarita2,

Thank you for sharing your experience and taking the time to review our hotel. We are pleased to hear that you and your family thoroughly enjoyed your stay with us. We hope to host you again in the near future.

Kind regards,

David Latu
T.H.E Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hong Kong, China
Level Contributor
93 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 bubbles Reviewed 1 June 2014

The location is good but the hotel is very basic. Internet is expensive and room service very limited. The breakfast menu did not change for the 6 days we were there. Average hotel but not a family hotel. Nice restaurants nearby though.

Room Tip: The breakfast menu did not change for the 6 days we stayed there ....
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  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Awahed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David L, Front Office Manager at CityLife Auckland, responded to this review, 2 June 2014
Dear Awahed,

Thank you for taking the time to share your experience with our readers. We believe our internet is very well priced in comparison to our competitors especially with the amount and quality of the data which is available. With regards to our room service menu, our late night menu is limited but from 7.00am to 11.00pm, our full restaurant menu is available for our guests. Our hotel is very much a friendly hotel due to the 2 and 3 bedroom options which give families the space and comfort they need. Thank you again for your review and we hope you visit us again soon.

Kind regards

David Latu
T.H,E Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Masterton, New Zealand
Level Contributor
141 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 bubbles Reviewed 1 June 2014

CityLife feels like a home away from home. There's enough space to spread out and work, a very clean and comfortable environment and the location is excellent for inner-city meetings.

The thing I really like is that the staff remember me, even when I haven't visited for a long time. Fabulous.

Room Tip: I always try to get a corner room (03, 06, 09 or 12) on a high level. The higher you are the better...
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  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BellsNZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David L, Front Office Manager at CityLife Auckland, responded to this review, 1 June 2014
Dear BellsNZ,

Thank you for taking the time to review our hotel and for sharing your experience with our readers. Having our hotel described as a "Home away from Home" is very special as this is exactly what we strive for. Thank you again for your kind comments and we look forward to hosting you again soon.

Kind regards,

David Latu
T.H.E Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wellington, New Zealand
Level Contributor
4 reviews
5 of 5 bubbles Reviewed 31 May 2014

I stayed on the 19th floor for business and the room was very quiet. Appreciated the nice, thick bath robe. The staff were helpful and friendly. The breakfast was good for a hotel breakfast - lots of fresh fruit.

Situated in Queen Street right in the middle of town.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Penny255115
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David L, Front Office Manager at CityLife Auckland, responded to this review, 1 June 2014
Dear Penny255115,

Thank you for taking the time to review our hotel and for sharing your experience with our readers. We have worked hard to ensure our breakfast selection caters for all our guest needs and I am pleased to hear that you enjoyed this. Thank you again for your review and I we hope to host you again in the near future.

Kind regards,

David Latu
T.H.E Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wellington, New Zealand
Level Contributor
40 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed 31 May 2014

Stayed here for one night for the Bruce Springsteen concert. If you take the airport bus there it drops you off basically right outside the entrance.

I stayed in one of the one bedroom suites which was clean, well maintained and had a lovely view of the city. Only quibble is the bath/shower combination has quite a step up to it so would be difficult for anyone with a slight disability.

Would happily stay here again.

Room Tip: Higher floors offer the better views.
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  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Chris H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David L, Front Office Manager at CityLife Auckland, responded to this review, 1 June 2014
Dear Chris H,

Thank you for taking the time to review our hotel and for sharing your experience with our readers. I was pleased to hear you enjoyed our hotel and we will definitely take your comments on board regarding the Shower/Bath entry. Hope you enjoyed the Bruce Springsteen concert and we hope to host you again in the near future.

Kind regards,

David Latu
T.H.E Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 30 May 2014

The location is great in the centre of the city.The 1 bedroom apartment was quite tired and need some upgrade.Quite expensive rate for that quality of accommodation and it seemed that there is some confusion as some of the apartment are used as student accommodation. Average at best!!.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank doggan88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David L, Front Office Manager at CityLife Auckland, responded to this review, 1 June 2014
Dear Doggan88,

Thank you for taking the time to review our hotel, we try our best to maintain our rooms and I believe we have a quality product which is reinforced by the all the positive comments on TripAdvisor. We have a clear plan with regards to who our target market is and unfortunately students are not part of that plan, however thank you for your review and I hope your trip back home to Australia is an enjoyable one.

Kind regards,

David Latu
T.H.E Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about CityLife Auckland

Property: CityLife Auckland
Address: 171 Queen St | P.O. Box 105-326, Auckland 1143, New Zealand
Region: New Zealand > North Island > Auckland Region > Auckland
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Auckland
#3 Business Hotel in Auckland
#4 Spa Hotel in Auckland
#7 Luxury Hotel in Auckland
#10 Romantic Hotel in Auckland
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — CityLife Auckland 4.5*
Number of rooms: 221
Official Description (provided by the hotel):
Modern spacious high-rise - In the heart of Auckland. ... more   less 
Reservation Options:
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Also Known As:
Citylife Auckland Hotel Auckland Central
Citylife Hotel Auckland
Auckland Citylife Hotel
CityLife Auckland New Zealand

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