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“Overnight stay in Auckland”
Review of CityLife Auckland

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CityLife Auckland
Ranked #9 of 66 Hotels in Auckland Central
Certificate of Excellence
Reviewed 22 August 2014

had an overnight in Auckand between connecting flights. The service was excellent from the reception to to the porters. Our car was taken to the car park and our bags delivered to our room. The room was clean spacious and the bed was so comfy! breakfast was amazing and an excellent choice including smoothie shots, The staff are all very friendly courteous and nothing is too much trouble. I would defnitely stay here again and recommend it to my friends.

  • Stayed: August 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Thank Joey340
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David L, Front Office Manager at CityLife Auckland, responded to this reviewResponded 27 August 2014

Dear Joey340,

Thank you for your recent review and we certainly appreciate your wonderful feedback. I agree our service and facilities are excellent and thank you again for taking the time to comment on your stay. We wish you all the best for your trip back home to Blenheim.

Kind regards,

David Latu
T.H.E Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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815 - 821 of 1,294 reviews

Reviewed 11 August 2014

The staff were excellent the rooms were perfect.We went for a couple of days for our anniversary, when we entered the apartment there was a card and chocolates from the hotel wishing us a happy aniversary. Then on Saturday there was another gift a plate with fruit and chocolates.They went the extra mile to make our stay one to remember.We would recommend the city life to all, great staff, great location. Thank you City life management and staff.

  • Stayed: August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank sjpips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David L, Front Office Manager at CityLife Auckland, responded to this reviewResponded 12 August 2014

Dear sjpips,

Thank you for your recent review and we certainly appreciate you sharing your experience with our readers. Congratulations on your anniversary and we hope you cherish the memories created at CityLife Auckland. Thank you again for your fantastic review and we hope to welcome you back to CityLife Auckland in the near future.

Kind regards,

David Latu
T.H.E Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 August 2014

This is my hotel of choice if I have to stay in Auckland for business. Comfy bed, warm pool, just enough gym equipment for me, and consistently good service from staff. (I also like the breakfast smoothie 'shots')

  • Stayed: July 2014, travelled on business
    • Value
    • Sleep Quality
    • Service
Thank Lynley H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David L, Front Office Manager at CityLife Auckland, responded to this reviewResponded 12 August 2014

Dear Lynley H,

Thank you for your recent review and we certainly appreciate you sharing your experience with our readers. It is very pleasing to hear that we have created an environment which you can call "home" as this is exactly is the ultimate achievement our hotel. Thank you again for your fantastic review and we hope to welcome you back to CityLife Auckland in the near future.

Kind regards,

David Latu
T.H.E Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 August 2014

Stayed overnight in late June 2014 as a couple.

Arrived here late, and booked the only free room available at the time within our price range. Our car was looked after for us as this is included in the room. The room itself is breathtaking. The staff go above and beyond.

We arrived late for breakfast, which was free with the room, yet the staff in the restaurant allowed us to still grab a meal and even offered to cook us more things.

The pool and gym was a floor beneath us, which was amazing. This place is central to everything in Auckland. Walking distance to the waterfront, Queen Street, Skycity, etc.

5 stars, will stay here again.

  • Stayed: June 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Thank Duncan E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David L, Front Office Manager at CityLife Auckland, responded to this reviewResponded 12 August 2014

Dear Duncan E,

Thank you for your recent review and we certainly appreciate your feedback regarding the room and our great staff. We wish you all the best for your trip back home to Mackay and hope to welcome you back to CityLife Auckland in the near future.

Kind regards,

David Latu
T.H.E Front Office Manager

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Reviewed 5 August 2014 via mobile

We stayed 2 nights in CityLife. The location was superb as it was in downtown area, with shops and restaurants nearby. Moreover, a further 10-15 mins walk to the Waterfront area was even better with a number of restaurants there. The Airport shuttle bus just stopped right in front of CityLife.
Our one bedroon apartment spacious, nicely furnished and equipped with laundry facilities.
Highly recommend this comfortable accommodation.

Stayed: July 2014, travelled with friends
1  Thank RonnieHongKong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David L, Front Office Manager at CityLife Auckland, responded to this reviewResponded 12 August 2014

Dear RonnieHongKong,

Thank you for your recent review and we certainly appreciate your wonderful feedback. We wish you all the best for your trip back home to Hong Kong.

Kind regards,

David Latu
T.H.E Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 August 2014

I was on transit in Auckland on two occasions and stayed at this hotel. The building seems dated but what made this a great hotel is the location - very much in the middle of Queen St with all the sights of the city within walking distance. It also offers an excellent location if you are taking the Airport Bus which is a convenient and cheap option to the taxis for airport transfers. The bus stop is just right infront of the hotel.

The size of the standard room is just right with an excellent bed - i think is 'memory foam' which needs some adjusting to as I am used to a more firm mattress. If possible, get a room on the higher floor as you would have a view of the sea. Breakfast selection is excellent with a wide choice of fruits and juices as well as hot/cooked food.

I thought the staff are attentive and eager to assist. I arrived early from a long trip from Asia and Jennifer checked me in right away. For my next stay, she also suggested the weekend packages that are cheaper, inclusive of bfast and internet.

Room Tip: Higher floor could give some view of the sea.
See more room tips
  • Stayed: August 2014, travelled on business
    • Location
    • Sleep Quality
    • Service
2  Thank JPBKK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David L, Front Office Manager at CityLife Auckland, responded to this reviewResponded 4 August 2014

Dear JPBKK,

Thank you for your recent review of CityLife Auckland and for sharing your experience with our readers. I am pleased to hear you enjoyed your stay with us and agree our location and breakfast selection is excellent. Thank you again for your kind comments and we certainly hope to host you in the near future, have a safe trip home to bangkok.

Kind regards,

David Latu
T.H.E Front Office Manager

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Reviewed 31 July 2014

Stayed in CityLife Auckland for one night on a recent business trip. Had a hire car and it was a struggle to find the entrance (address in Queen Street is not the main hotel entrance). However the welcome was warm and the room was comfortable - not luxury standard but adequate). Room view was not great but that is the nature of city centre hotels - some rooms look out onto shabby neighbours. Not the most memorable hotel stay, but good value for the Grabone voucher used for the visit.

  • Stayed: May 2014, travelled on business
    • Value
    • Location
    • Service
Thank Crazysteveb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David L, Front Office Manager at CityLife Auckland, responded to this reviewResponded 4 August 2014

Dear Crazysteveb,

Thank you for your recent review and I am pleased to hear that you enjoyed your stay with us as it is always good to hear from TripAdvisors Top Contributors. Thank you for your comments about finding the hotel entrance and rest assure we are currently looking at ways to improve vehicle traffic from Queen street. I am pleased to hear you made full use of our Grabone voucher and hope next time you try one of our Suites on a higher floor, this will make your stay much more memorable. Have a safe trip back to Havelock North.

Kind regards,

David Latu
T.H.E Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about CityLife Auckland

Address: 171 Queen St | P.O. Box 105-326, Auckland Central, Auckland 1143, New Zealand
Region: New Zealand > North Island > Auckland > Auckland Central
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Auckland Central
#3 Business Hotel in Auckland Central
#4 Spa Hotel in Auckland Central
#8 Luxury Hotel in Auckland Central
#9 Romantic Hotel in Auckland Central
Price Range: £88 - £288 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — CityLife Auckland 4.5*
Number of rooms: 221
Official Description (provided by the hotel):
Modern spacious high-rise - In the heart of Auckland. ... more   less 
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Also Known As:
Citylife Auckland Hotel Auckland Central
Citylife Hotel Auckland
Auckland Citylife Hotel
CityLife Auckland New Zealand

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