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All reviewscity lifequeen streetzest restaurantgreat locationsky towerdeluxe suitefull kitchenvalet parkingwasher and dryernew zealandseparate bedroomcentral locationwould definitely stay here againferry terminalhigher floorcomfortable bedinner city
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Reviewed 7 November 2017

Hotel was located close to Queen St shops and Skytower. Staff were really helpful and allowed me to check in early. Room was clean and tidy but a little dated. I had a basic room which was very expensive, however I believe this was because the hotel was almost fully booked.

  • Stayed: November 2017, travelled on business
    • Value
    • Location
    • Service
Thank Lucy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CAKL, Front Office Manager at CityLife Auckland, responded to this reviewResponded 12 November 2017

Thank you for your feedback - it helps us to understand our guests’ needs and to better deliver exceptional service. I certainly acknowledge your comments regarding our rooms, you will be pleased to learn that we are in the final stages of our room refurbishment plans which we plan to roll out later next year - it will include new kitchens and bathrooms. . We certainly strive to achieve excellence in every aspect of our business and it is really only with feedback from guests such as you that we can improve and maintain the high standards in which we pride ourselves. We look forward to welcoming you back again soon. Kind regards Neil Hemraj, Front Office Manager

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Reviewed 7 November 2017

The hotel's location is terrific. It is right on Queen Street which is the main drag. The ferry terminal is just a few blocks from the hotel and an easy walk. There is also a bus stop right outside the front door. There is a little mini-mart across the street, and a nice NW grocery store a few blocks away. The rooms are nice and roomy with a refrigerator and coffee pot. The shower is large, and the amenities are very nice. It probably has one of the best beds I've ever slept in in a hotel! The breakfast buffet is excellent, and they will make eggs any way you want. There is a menu as well. Breakfast is a little pricey. Another thing I really liked was that the elevator is very fast. The desk staff were excellent ... very responsive and fast.

  • Stayed: November 2017, travelled with friends
    • Location
    • Sleep Quality
    • Service
Thank swoodruf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CAKL, Front Office Manager at CityLife Auckland, responded to this reviewResponded 12 November 2017

Thank you for choosing to stay at CityLife on your recent trip to Auckland - I am pleased to hear that you enjoyed your stay with us. The CityLife is definitely renowned for our location being top notch. Our beds have been described as "sleeping on a cloud" and they are available for sale. We look forward to welcoming you back to CityLife Auckland again soon, Kind regards Neil Hemraj, Front Office Manager

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Reviewed 6 November 2017

Celebrated my friends 50th with two of my other girlfriends in the city. Stayed at Citylife on the Saturday night. The staff were incredibly friendly and helpful. The location was fantastic opening straight onto Queen Street for our shopping trip:) A lovely platter was delivered upto the room for the birthday girl, which was very generous. We had the buffet breakfast the following morning which I thoroughly recommend. I also used the valet carpark which saved any carpark hassles. Will definitely stay there again!!

  • Stayed: November 2017, travelled with friends
    • Value
    • Location
    • Service
Thank Karen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CAKL, Front Office Manager at CityLife Auckland, responded to this reviewResponded 12 November 2017

Thank you! We are delighted you enjoyed your stay with us! I have shared your kind words with the team.
We certainly strive to achieve excellence in every aspect of our business and it is really only with feedback from guests such as you that we can improve and maintain the high standards in which we pride ourselves. We look forward to welcoming you back to CityLife Auckland again soon.
Kind Regards,
Neil Hemraj
Front Office Manager

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Reviewed 5 November 2017 via mobile

We stayed 4 nights and were very pleased with the accommodations. The in-room laundry facilities were a great convenience. Close to museums, parks and waterfront and the airport SkyBus drops you right at the front door. Staff were very friendly and helpful.

Stayed: October 2017, travelled as a couple
Thank Kerri T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CAKL, Front Office Manager at CityLife Auckland, responded to this reviewResponded 5 November 2017

Thank you for choosing to stay at CityLife on your recent trip to Auckland - I am pleased to hear that you enjoyed your stay with us. The CityLife is definitely renowned for our location being top notch.
We look forward to welcoming you back to CityLife Auckland again soon, Kind regards Neil Hemraj, Front Office Manager

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Reviewed 4 November 2017

This was our 2nd stay at this hotel, celebrating our wedding anniversary with our 2nd trip to New Zealand. Knowing this, the management upgraded our booking to a fabulous, spacious suite with grand views. We felt treated like royalty.

All the hotel staff were friendly and helpful. Both visits, we had booked a suite, which included full kitchen amenities as well as laundry facilities within the suite (very convenient). Rooms were very clean and well appointed.

This hotel is conveniently centrally located near the harbor and the shopping district with many small cafes, restaurants, and grocery stores within walking distance.

We pre-booked breakfast with our room -- breakfast was a delicious buffet selection.

Room Tip: Book well ahead of time to get good prices and availability on rooms.
  • Stayed: November 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Dee_95014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CAKL, Front Office Manager at CityLife Auckland, responded to this reviewResponded 5 November 2017

Happy Anniversary and thank you for spending this special day with us. We certainly strive to achieve excellence in every aspect of our business and it is really only with feedback from guests such as you that we can improve and maintain the high standards in which we pride ourselves. Kind regards Neil Hemraj, Front Office Manager

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