I stopped at for 1 night on 2 separate occasions in March 2013 in a twin room.
Overall an average city hotel, which needs updating with poor service and located quite a way from Auckland's main attractions.
This review is based on my stay in rooms 309 & 212.
The room amenities include: Air Conditioning, 2x Queen beds, fridge, Sky TV, broadband (charges apply), tea & coffee making facilities with kettle, hair dryer, iron and board.
Hotel amenities include:- Restaurant, exercise balls available from reception, currency exchange facilities, coin operated laundry ($4 per machine, $2 powder) and 20 minutes free wifi per day
Located on Anzac Avenue near to the university and Auckland's main arena. An easy 20-25 minute walk to the CBD and waterfront area of Auckland, up hill on the way back. A small mini market about 5 minutes away from the hotel but not much else surrounding the hotel if on foot.
Room 309 located on the 3rd floor and is facing the front of the hotel, where it is quietest, the front views overlook Anzac Avenue. A tired, dark and old fashioned but spacious room with plenty of storage.
Room 212 located on the 2nd floor and is facing the rear of the hotel, where it is noisiest, the rear views are of the train station and the arena but you do get a harbour view. A tired and old fashioned but spacious room. There is a balcony which overlooks the hotel's air conditioning units, however the balcony door won't lock and there is no safe in the room.
The first night I stopped at the Copthorne Hotel Auckland City was my first night in New Zealand, I had flown in from Hong Kong on an overnight flight. I arrived at the hotel at around 11.00am and was told on check in that my room wasn't ready. I was told I could secure my luggage and go for a walk in the city, use the restaurant or wait. We decided to wait as all we wanted to do was to freshen up and have a cup of tea. We waited around 45 minutes.
The free wifi in the lobby is terrible, you can not access emails or even facebook, it takes the whole of the 20 minutes just to load up a single web page. Do your self a favour walk into the CBD and go in McDonalds and use their free and fast wifi for any communication.
I ate in the restaurant on my first night in New Zealand and found it satisfying and reasonably priced for a hotel restaurant. Fish & Chips $24. Parpedelle, mushroom & asparagus $21.
Breakfast was included in the room rate and is the standard fare, bacon, sausages, hash browns, tomatoes, beans, mushrooms, selection of breads/toast, cereals, pastries, tea, coffee and fruit juice. However there is simply not enough tables and chairs in the restaurant. I had to eat in the lounge off my lap on both occasions after asking for some cutlery and napkins as the waiting staff were not very helpful.
I have given this hotel the worst rating I have ever given to a hotel on Tripadvisor mainly because the service was so bad. I waited for my room on arrival, I sorted my own seating arrangements out at breakfast and waited at reception 30 minutes to check out.
Overall I wouldn't recommend nor stop at this hotel again.
- Official Description (provided by the hotel):
- High on what was once a beach side cliff, Copthorne Hotel Auckland City offers both city and seascape views. Each room has a balcony which offers spectacular views of the surroundings. Our hotel is in central Auckland and within easy walking distance of Queen Street and the main Central Business District with its wide range of shops, restaurants and bars. The hotel offers 110 spacious accommodation rooms that are thoughtfully crafted with all the essential room amenities. A $1.2 Million refurbishment in 2011 has seen the Copthorne Hotel Auckland City position itself high in the four star market. 2012 brings the remaining rooms refurbishment as well as flat screen televisions throughout the hotel. ... more less
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- Also Known As:
- Copthorne Hotel Auckland City New Zealand