Booked this hotel for proximity to viaduct, but can assure you it was the first and last time we will stay there. We found the female on reception rude and arrogant. Absolutely no customer service at all! Thought she must have been having a bad day and was prepared to shrug it off, until my husband had to go downstairs 30 minutes later to identify our suitcases. The concierge claimed he didn’t have our room number. Oh what a mixup! The room was extremely old, bathroom very dated and the cover on the bed was not clean. We could hear the lift going up and down, (lucky we were on a higher floor). Breakfast was part of the deal. Nothing to write complimentary about here either. Stand well back from the revolting scrambled eggs. We didn’t try them, but there were several people just looking, asking out loud what the yellow runny mass was. This is definitely one hotel we won’t be returning to. Next month when we return to Auckland, we will be choosing much wiser.
- Reservation Options:
- TripAdvisor is proud to partner with TripOnline SA, Evoline ltd, HotelQuickly and Cancelon so you can book your Copthorne Hotel Auckland HarbourCity reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Copthorne Hotel Auckland HarbourCity New Zealand