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“John- Melbourne”

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Copthorne Hotel Auckland HarbourCity
Ranked #53 of 67 Hotels in Auckland
Melbourne, Australia
Level 2 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“John- Melbourne”
Reviewed 29 December 2011

I have stayed at the Copthorn many times for Business, I recommend because the location,food is good and parking my rental and my stay was on 28/12/11.
Yes, it can be noisy outside but what do you come to a big city for? Most of the Hotels I stay are much the same unless you want to pay big bucks for a quieter hotel I suggest you stay at anothe Hotel.
Some of the rooms certainly can do with a spruce up but same you will then cost you more $.
I am in NZ 4 times a year plus I travel to 21 destinations in Australia so I pick my hotels on price, vicinity and most of all food.
Trust I have helped some folk!

Room Tip: 9th Floor Business Floor! any room.
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  • Stayed December 2011, travelled solo
    • Value
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Helpful?
Thank John F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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851 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (287)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
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English first
Hertford, United Kingdom
Level 6 Contributor
290 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
Reviewed 28 December 2011

Our room on the 11th floor had amazing views, but there was a fair bit of street noise coming up, especially as the local taxis seemed to use the area as an unofficial taxi rank all through the night and there was a lot of local nightlife needing to get home.
The room was clean, comfortable and a good size as was the shower/bathroom, but the breakfast we had was a little disappointing. Buffet breakfasts are never the best and the microwaved scrambled eggs were wet and soggy and there were NO mushrooms!

Room Tip: Try and get a room near the top of the hotel to avoid the street noise.
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  • Stayed December 2011, travelled as a couple
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Helpful?
Thank GerbilQueen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tauranga, New Zealand
Level 3 Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 14 December 2011

Booked this hotel for proximity to viaduct, but can assure you it was the first and last time we will stay there. We found the female on reception rude and arrogant. Absolutely no customer service at all! Thought she must have been having a bad day and was prepared to shrug it off, until my husband had to go downstairs 30 minutes later to identify our suitcases. The concierge claimed he didn’t have our room number. Oh what a mixup! The room was extremely old, bathroom very dated and the cover on the bed was not clean. We could hear the lift going up and down, (lucky we were on a higher floor). Breakfast was part of the deal. Nothing to write complimentary about here either. Stand well back from the revolting scrambled eggs. We didn’t try them, but there were several people just looking, asking out loud what the yellow runny mass was. This is definitely one hotel we won’t be returning to. Next month when we return to Auckland, we will be choosing much wiser.

Room Tip: Additional tip, oh yes.. don't stay here!
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  • Stayed November 2011, travelled as a couple
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Helpful?
6 Thank Kaatje3798
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Auckland hotels

Oxfordshire, United Kingdom
Level 5 Contributor
53 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 14 December 2011

Super Location. Excellent views from front of Waitemata Harbour. ( multi storey car park at rear). Near "everything"..5 minutes walk to Ferry Building, AirBus stop for airport, Britomart Transport Centre, CBD and "downtown".
Restaurant not bad and reasonable price for breakfast and daily "specials" for dinner. Lots of cafes nearby.
Viaduct and Fish Market resraurants within a 10 to 15 minute walk.Staff helpful. Public rooms and Guest Laundry neat and tidy. Rooms ok, but could do with some up-dating .

  • Stayed November 2011, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank franciscan45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bendigo, Australia
Level 5 Contributor
95 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 12 December 2011

Take a Break package. Great situation, in walking distance of ferries PT and local eateries. Enjoy the great harbour atmosphere every evening to escape from this hotel. Outdated rooms, worn carpet, black mould on tiles in dimly lit bathroom. Comfortable king bed and fine part view of harbour (somewhat built out by front buildings). Whining noise from air conditioning system directly above the 11th floor meant a sleepless first night followed by slightly better night with a room change. (Still at the noisy end of the single corridor hotel.) Wireless access in lounge area only with twenty minutes free and then NZ$15 for two and half hours. Had to dispute the bill at checkout, where attendant came up with three different totals on our prepaid(!) stay which included a $50 voucher to cover food and drinks which could not be simply used and accounted for at the breakfast bar. This hotel is in no way the four star rating it claims to be.

Room Tip: Check the noise levels before taking up residence in any high floor room.
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  • Stayed December 2011, travelled as a couple
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Helpful?
3 Thank CandJ60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Royston, United Kingdom
Level 5 Contributor
76 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 3 December 2011

Stayed at this Hotel for two nights whilst on business.The hotel is set in a good central location within easy walking distance to restaurants,bars and shops. However I was let down by the state of the room which had noisy air conditioning, and the bathroom had plumbing problems it also needed a better cleaning service. Would stay again if only for one night if on business, but would not pick it for a vacation stop.

Room Tip: Higher Floor maybe quieter less street noise.
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  • Stayed November 2011, travelled on business
    • Value
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    • Cleanliness
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Helpful?
2 Thank LeedsLassNewZealand
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lennox Head, Australia
Level 4 Contributor
32 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 1 December 2011

This hotel is in a great location - 1 minute walk to the viaduct and an easy walk to Skycity and shopping in Queen St. Asked for a room higher than 8th floor as others have advised due to noise and views - given one on the 11th floor and great views of the harbour and noise was not a problem . Great comfortable king size bed and pillows. Bathroom is showing its age and the showers are not the best as they have a large but light spray but the water temperature was good. The room only has a small TV but has a clear picture. Breakfast was a disappointment - with some items running out and taking quite a while to replenish but otherwise there was a reasonable selection to choose from. Would stay here again.

Room Tip: higher floors for better views
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  • Stayed November 2011, travelled as a couple
    • Value
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Helpful?
Thank Nthcoastjude
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Copthorne Hotel Auckland HarbourCity

Property: Copthorne Hotel Auckland HarbourCity
Address: 196 - 200 Quay Street, Auckland 1010, New Zealand
Region: New Zealand > North Island > Auckland Region > Auckland
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#35 Luxury Hotel in Auckland
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Copthorne Hotel Auckland HarbourCity 4*
Number of rooms: 187
Reservation Options:
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