I had two business trips to Auckland late last year and stayed in this hotel for both of them. The main thing that stands out for me is that, without exception, every single member of staff I interacted with was outstanding in their customer service, warmth, reception and helpfulness. For that reason alone I would recommend this hotel. I particularly appreciated the service I received from the breakfast team who knew me by name by the second morning!
The restaurant has a heavy emphasis on vegetarian food, but I enjoyed every meal I had during my stays--I am not a vegetarian, myself.
It is obvious that this hotel has astute management who take customer service seriously--good work!More
- Free Wifi