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“Great stay - would recommend” 5 of 5 bubbles
Review of Pullman Auckland

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Pullman Auckland
Ranked #13 of 68 Hotels in Auckland
Certificate of Excellence
GreenLeadersSilver level
Christchurch, New Zealand
Level Contributor
99 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
“Great stay - would recommend”
5 of 5 bubbles Reviewed 26 October 2011

We stayed at the Pullman in September before RWC fever took over. We were very pleased with our stay and will return to the Pullman in the future. From check in to check out we were treated very well by all the staff. Our room was spacious and very comfortable. We were at the back of the hotel with a view out to the harbor so we were not bothered by any noise. We ate dinner and breakfast in the hotel restaurant and both meals were excellent with very good personal but non intrusive service. Also, worth noting we arrived early and we able to access odur room straight away which was great.

  • Stayed September 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank fsplk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,141 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (420)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
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English first
Level Contributor
132 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
3 of 5 bubbles Reviewed 25 October 2011

Talk about taking advantage! £520 a night, wi fi extra! That aside, nice rom, nice bed, clean .....but never again!

  • Stayed October 2011, travelled solo
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Glyndwr100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
5 of 5 bubbles Reviewed 22 October 2011

Lovely pool, spa complex. Service very good. A pleasent hotel near to many facitities.Walked to the art gallery. Probably needed a cheaper eating place as there was only one restaurant which was rather pricy but the food eas excellent.

  • Stayed October 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
3 of 5 bubbles Reviewed 16 October 2011

If your use to noise then this place would be fine. Thin walls, hallway noise, noisey bar fridge and road noise. Bed not made correctly with the bottom sheet and underlay not tucked correctly at the bottom and rode up the bed, thought housekeeping would have got the message when the quilt was stripped back to expose the end. Other than these gripes, old hotel which has beeen renovated with nice foyer, bar. Food good at restaurant. Good location.

  • Stayed October 2011, travelled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
2 reviews
5 of 5 bubbles Reviewed 12 October 2011

We stayed there during RWC and found the facilities excellent. Great pool & spa area kept in spotless condition. A fantastic buffet breakfast that will keep you going all day. Some rooms have a great view over Auckland harbour and it is a convenient location. Would definitely recommend.

  • Stayed October 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Anniekae
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pullman01, General Manager at Pullman Auckland, responded to this review, 19 October 2011
Thank you for your positive review. As you no doubt experienced during your stay, there is a lot of excitement in the city and at the hotel around the World Cup. I am glad that you had the chance to be a part of it.

We look forward to seeing you next time you visit.

Kind regards,

Rob McIntyre, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Auckland Region, New Zealand
2 reviews
2 of 5 bubbles Reviewed 9 October 2011

The Good:
The reception head, doormen, valets, & bell-hops. Polite, organised, effective.

The Bad:
Upon check-in, the blonde, female receptionist was almost rude. When we had to switch rooms, the same receptionist went from 'almost' to 'totally'. Fortunately, the reception head was close by.

The Ridiculous:
Upon arriving into our new room, I found a gaping hole in the wall and a wallpanel on the floor. Reception sent someone up who, upon fixing the wall, ran away as fast as he could presumably to avoid questions. I had to ring housekeeping myself to come up and vacuum the wood chips.

The "Why You Should Stay Here":
The pool, gymnasium, and spa are all open to the public through a membership scheme. Absolutely fantastic. The spa alone is worth a visit, even if you are staying somewhere else. Highly recommended.

Room Tip: Higher floors have fantastic views, get more toiletries, and you don't have to ask for robes.
See more room tips
  • Stayed September 2011, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank graysharp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pullman01, General Manager at Pullman Auckland, responded to this review, 18 October 2011
Dear graysharp,

Apologies that there was an issue upon arrival to your room, but I am glad that you bought it to our attention and that we were able to address this as quickly as possible. As you can imagine it is a very busy time in the hotel at present, so thank your positive comments especially to do with our service and fitness facilities.

Kind regards

Rob McIntyre, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Pullman Auckland

Property: Pullman Auckland
Address: Cnr Princes St and Waterloo Quadrant, Auckland 1010, New Zealand
Phone Number:
Region: New Zealand > North Island > Auckland Region > Auckland
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Green Hotel in Auckland
#5 Spa Hotel in Auckland
#10 Business Hotel in Auckland
#10 Family Hotel in Auckland
#12 Luxury Hotel in Auckland
#13 Romantic Hotel in Auckland
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Pullman Auckland 5*
Number of rooms: 347
Official Description (provided by the hotel):
With its stunning views of Auckland harbour and the city’s parks, Pullman Auckland offers guests a visual treat as well as a very warm welcome. Conveniently located in the heart of the city, the hotel provides easy access to Auckland’s numerous attractions, including the beautiful Albert Park and vibrant, cosmopolitan Viaduct. ... more   less 
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Also Known As:
Pullman Auckland Hotel Auckland Central
Auckland Hyatt Regency
Hyatt Auckland
Pullman Auckland New Zealand

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