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Pullman Auckland
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Reviews (2,555)
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1,785 - 1,790 of 2,555 reviews
Reviewed 26 March 2013

excellent stay very comfortable hotel of high standard and service.
Very central if wanting to visit theatre and things in central Auckland with plenty of excellent restaurants and shops in close proximity

  • Stayed: March 2013, travelled as a couple
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Review collected in partnership with Accorhotels.com
2  Thank sally_519
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PullmanAucklandHotel, General Manager at Pullman Auckland, responded to this reviewResponded 27 March 2013

Dear sally_519,

Thank you for your review of our hotel. I’m glad that you had an excellent stay and found our location convenient during your time with us.

We look forward to welcoming you back in the future.

Kind regards,

Rob McIntyre
General Manager
Pullman Auckland

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 March 2013

Stayed the week in a King suite at Pullman Auckland for a conference/customer visits
As an Accor Club member, received significant discounts off dining and room rates, which more than paid for the $299 yearly subscription in the first week.
Would stay there again in a suite

  • Stayed: March 2013, travelled on business
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Review collected in partnership with Accorhotels.com
1  Thank kd26032103
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PullmanAucklandHotel, General Manager at Pullman Auckland, responded to this reviewResponded 27 March 2013

Dear kd26032103,

Thank you for your review and for being a loyal Accor Club member. It is great that you were able to experience the many benefits that come with being a member on your visit. We would love to have your stay with us again and look forward to welcoming you back in the future.

I hope you have a wonderful Easter.

Kind regards,

Rob McIntyre
General Manager
Pullman Auckland

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 March 2013

This hotel has undergone a certain amount of refurbishment and is all the better for it.
Room was comfortable however the carpet was marked,otherwise it was very clean and well looked after.Breakfast was more than adequate with a good choice.
It's position at the top of a steep hill is not for anyone with walking or health problems or disabled as the centre of Auckland is a little distance away.
All in all a good hotel but one that people of a mature age might find difficult walking to and from.

  • Stayed: December 2012, travelled as a couple
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Thank OldseadogOxford_UK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PullmanAucklandHotel, General Manager at Pullman Auckland, responded to this reviewResponded 27 March 2013

Dear OldseadogOxford_UK,

Thank you for your review of our property and your comments on our breakfast and recent refurbishments. I’m glad you like the changes. With regards to your room we are looking to get these rooms refurbished in the future. Although our position is an advantage in relation to the noise of the city it can be a bit of a climb on the way back up. On the plus side taxis are quite cost effective and always a good option for those that are less mobile.

Thank you again for taking the time to write this review.

Enjoy your Easter and we look forward to welcoming you back again soon.

Kind regards,

Rob McIntyre
General Manager
Pullman Auckland

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 March 2013

Dont get me wrong, theres nothing really wrong with the Pullman but it certainley isnt a 5 star hotel. The staff were all very helpfull. Our room was of average size, we could see the harbour but there was a better view into the neighbouring apartment buildings!
The bathroom was tiny with a shower over the bath. The fit out of the room would have been that of a 4 star hotel, nothing missing, just a bit cheap. We often stay at the Langham which is a true 5 star hotel, The Pullman doesnt even come close. I thought that the valet parking was a bit steep at $30 per day. You have to have your car valet parked and it is cheaper than the adjoining car parking building.
The location is pretty good, we were in Auckland to go to the theatre so its not too far to walk to the Pullman but next time I think we will stay at the Rendevous which has a tunnel through to the Aotea centre and Civic theatre..... and we will save about $150!

  • Stayed: March 2013, travelled as a couple
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Thank GoodTriptips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PullmanAucklandHotel, General Manager at Pullman Auckland, responded to this reviewResponded 27 March 2013

Dear GoodTriptips,

Thank you for providing feedback on our hotel and for your positive comments on our helpful staff.

In answer to your room comments we have a range of accommodation to suit all people. For your next stay I would suggest talking to one of our helpful reservation agents and they would be more than happy to assist in finding the perfect room for your requirements.

I apologise for any confusion you have regarding our Valet Parking. Our guests are more than welcome to sort out their own parking in the Wilson Car Park below our hotel. Our valet parking is there as an additional option for those that would like to take up this offer. With regards to The Langham they charge $40 for their valet parking.

All the best for 2013 – I hope you have an enjoyable Easter.

Kind regards,

Rob McIntyre
General Manager
Pullman Auckland

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 March 2013

Pullman Auckland offers Apartment style rooms with excellent view of city and the harbor .
the front desk was very helpful and advised us what best we can do in Auckland .
we felt home away from home and wanted to extend our stay . we will return soon .

  • Stayed: March 2013, travelled with family
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Review collected in partnership with Accorhotels.com
Thank AjWorld
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PullmanAucklandHotel, General Manager at Pullman Auckland, responded to this reviewResponded 27 March 2013

Dear AjWorld,

Thank you for your kind review – we are very humbled that you felt our hotel was your “home away from home” during your stay. We look forward to welcoming you back to the hotel for an equally enjoyable experience.

I hope you have an enjoyable Easter!

Kind regards,

Rob McIntyre
General Manager
Pullman Auckland

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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