We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Best Value,Great Hotel”
Review of Pullman Auckland

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Pullman Auckland
Ranked #13 of 67 Hotels in Auckland
Certificate of Excellence
GreenLeadersSilver level
Write a Review

2,294 reviews from our community

Traveller rating
    998
    858
    317
    79
    42
See reviews for
341
928
164
603
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (443)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Perth, Australia
Level 3 Contributor
15 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 10 January 2014

Stayed at the Pullman on a wotif hotel deal, in which you don't know what hotel you get until you book. Not a bad spot for our first night in New Zealand. Queen bed, clean and stylish room, everything you expect from a 4 star hotel. Nice shower too. No noise despite being quite centrally located in the city. West indie cricket team were actually staying in the hotel the same night as us which added some excitement to the stay. We dined in the restaurant also, total of $55 for two meals, no drinks. The food was enjoyable and full of flavour, plentiful portions that left us full and happy. The morning we checked out we were offered maps and some really helpful advice for our travels from one of the ladies on front desk, friendly and genuine. The only downfall I can point out is that there is a charge of $75 just to have your car parked below the hotel, we decided the street would suffice. No problems with that, but a hefty price for parking that should really be complimentary of your stay. Other than that, top notch.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Blueballoon098
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PullmanAucklandHotel, Quality and Attitude Manager at Pullman Auckland, responded to this review, 12 January 2014
Dear "Blueballoon098",

We are delighted that we had the opportunity to welcome you to the Pullman Auckland on your first night in New Zealand. The team and I are so pleased that you had a wonderful stay and that you had the time to experience the Café Restaurant in the hotel. I have to agree with you - the food is delicious and plentiful!

As our parking facilities are owned by a separate company, there is a Valet parking charge of $35 per night, which allows you to enjoy the luxury of having one of our Concierge team park your car for you and then have it waiting for you in the porte-cochère area every time you are ready to go out. I am pleased however that you were able to find alternative parking nearby.

I hope that you have had a wonderful stay in New Zealand. We look forward to the pleasure of welcoming you back in the future.

Kind regards,

Carly Saunders
Quality and Attitude Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mumbai (Bombay), India
Level 1 Contributor
3 reviews
Reviewed 10 January 2014

Well it was our entry into New Zealand and the beginning of our holiday. And what can I say?? From the staff to the facilities to the room amenities to the location, everything was just perfect. I had booked an Executive Suite and they upgraded us to a Residential Suite which was massive and beautiful. Also, it overlooked the Auckland Harbor Bay and the Skycity Tower. On the whole was very happy with the service provided to me by the entire staff.

Room Tip: A residential suite here is a must stay if in Auckland.
See more room tips
  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rohan_Shah_2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PullmanAucklandHotel, Quality and Attitude Manager at Pullman Auckland, responded to this review, 12 January 2014
Dear "Rohan_Shah_13",

Thank you for your wonderful review of our hotel and for choosing the Pullman Auckland for your stay in the "City of Sails".

I am so pleased that you enjoyed the upgrade to the Residential Apartment and were able to see first hand some of the stunning views we have from our rooms, overlooking the city and the harbour.

We hope to have the pleasure of welcoming you back in the future!

Kind regards,

Carly Saunders
Quality and Attitude Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sarasota, Florida
Level 6 Contributor
239 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed 5 January 2014

We arrived at 8:30am and our room was ready the hotel having responded favorably to an early arrival. Upgraded to an exec suite the room was perfect. Service by all to include the concierge and other staff was professional and attending to our every need. The Breakfast was excellent with many healthy choices, cooked omelettes, smoked salmon, fresh fruits and so much more. We had heard about the location being difficult for some and having a hill to climb from both Queen Street and the harbor area which was true but for us it was not a detraction from the overall experience. However, if one is physically challenged, be prepared to use Taxis. Other wise it is close to most everything important. We stayed over Christmas and found a special treat provided by the hotel staff. Outstanding

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 6sandy6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PullmanAucklandHotel, Quality and Attitude Manager at Pullman Auckland, responded to this review, 7 January 2014
Dear "6sandy6",

Thank you for choosing the Pullman Auckland for your recent stay in the city. I am delighted that you had a wonderful stay and an enjoyable Christmas.

I will share your kind comments with the team. I know this will serve as an encouragement to the staff, who work passionately everyday to ensure our guests have a memorable experience.

Wishing you a prosperous 2014! We hope to have the pleasure of welcoming you back soon.

Kind regards,

Carly Saunders
Quality and Attitude Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level 4 Contributor
33 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 5 January 2014

Booked an executive room, found the hotel facilities (gym/spa/pool) very good and staff polite. Had car trouble and the concierge helped jump start the car, they went out of their way to assist.
Good access to the central city and britomart and ferry terminals.


  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank Radar100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PullmanAucklandHotel, Quality and Attitude Manager at Pullman Auckland, responded to this review, 7 January 2014
Dear "Clive D",

Thank you for taking the time to provide a review on our hotel. I am so pleased that you had a wonderful stay.

Wishing you all the very best for 2014! We hope to see you again soon.

Kind regards,


Carly Saunders
Quality and Attitude Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Auckland hotels
0.8 mi away
Sofitel Auckland Viaduct Harbour
0.8 mi away
The Langham, Auckland
The Langham, Auckland
#5 of 67 in Auckland
4,266 reviews
0.4 mi away
SKYCITY Grand Hotel
SKYCITY Grand Hotel
#4 of 67 in Auckland
2,469 reviews
Show Prices
Show Prices
Show Prices
0.6 mi away
Grand Millennium Auckland
0.4 mi away
Crowne Plaza Auckland
Crowne Plaza Auckland
#10 of 67 in Auckland
1,752 reviews
0.6 mi away
Hilton Auckland
Hilton Auckland
#6 of 67 in Auckland
2,266 reviews
Show Prices
Show Prices
Show Prices

Been to Pullman Auckland? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Pullman Auckland

Property: Pullman Auckland
Address: Cnr Princes St and Waterloo Quadrant, Auckland 1010, New Zealand
Phone Number:
Region: New Zealand > North Island > Auckland Region > Auckland
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Spa Hotel in Auckland
#5 Green Hotel in Auckland
#10 Business Hotel in Auckland
#10 Family Hotel in Auckland
#12 Luxury Hotel in Auckland
#12 Romantic Hotel in Auckland
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Pullman Auckland 5*
Number of rooms: 347
Official Description (provided by the hotel):
With its stunning views of Auckland harbour and the city’s parks, Pullman Auckland offers guests a visual treat as well as a very warm welcome. Conveniently located in the heart of the city, the hotel provides easy access to Auckland’s numerous attractions, including the beautiful Albert Park and vibrant, cosmopolitan Viaduct. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, ACCOR, Odigeo, Agoda, Expedia, Priceline, Hotels.com, Southall Travel, Ctrip TA, Ebookers, TripOnline SA, 5viajes2012 S.L., Evoline ltd, HotelQuickly, getaroom.com and Cancelon so you can book your Pullman Auckland reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Pullman Auckland Hotel Auckland Central
Auckland Hyatt Regency
Hyatt Auckland
Pullman Auckland New Zealand

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing