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“Elegant and Convenient”
Review of Pullman Auckland

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Pullman Auckland
Ranked #13 of 67 Hotels in Auckland
Certificate of Excellence
GreenLeadersSilver level
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Elegant and Convenient”
Reviewed 15 February 2014

This was a great hotel. We arrived looking like we've been traveling all day (because we were) while other guests were in 3 piece suits haha. However, we were treated with the same respect as everyone else and the hospitality was palpable. We checked in to our room and flew ourselves on the bed like the exhausted travelers we were. The room was spotless, the beds were comfortable and the hot water was inviting- just perfect for our 3 night stay. We were indeed pleased with this selection. The standard room is similar to most other standard rooms according to size and amenities.
The Pullman is located near everything and a simple 10 minute walk can get you anywhere you need to be in Auckland. The restaurants and night life are very close to this hotel so if you plan to party or have a few drinks and walk back to your room, staying here will save you a lot of strife (and possible embarrassment haha).
I highly recommend this hotel to anyone looking for an elegant place to stay in the city. The design is sleek and modern, not stuff and antique. You kind of get that "Hyatt" feel when entering which is nice for travelers from the states looking for familiarity in a new town.

Mahalo!

Room Tip: All the rooms have free wifi!
See more room tips
  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Walter A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PullmanAucklandHotel, Quality and Attitude Manager at Pullman Auckland, responded to this review, 16 February 2014
Dear "Walter A",

Thank you for your fantastic review of our hotel. The team and I were delighted to welcome you to the Pullman Auckland.

Wishing you safe travels back home. We hope to have the pleasure of welcoming you back soon.

Kind regards,

Carly Saunders
Quality and Attitude Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (440)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Gosford, Australia
Level Contributor
102 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 13 February 2014

From the moment we pulled up in our Rental car the staff were attentive and helpful. Our room was spacious clean and comfortable. Free WI Fi a bonus. Dinner in the dinning room was enjoyable if not a little on the expensive side. Easy stroll into Auckland to explore the tower and harbour.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Helen R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PullmanAucklandHotel, Quality and Attitude Manager at Pullman Auckland, responded to this review, 15 February 2014
Dear "Helen R",

Thank you for your wonderful feedback. The team and I are delighted that you had a wonderful stay. We hope to see you again soon.

Kind regards,

Carly Saunders
Quality and Attitude Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Christchurch, New Zealand
Level Contributor
43 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 12 February 2014

Enjoyed my stay at The Pullman for my birthday week getaway...I didn't appreciate the "hike up" from Queens Street but the room and my view of the docks and apartments were great.

Loved my spacious room. Particularly enjoyed The Spa with Nathalia and Miko.

My stay definitely achieved the goal of the trip: relax....

Easy walk down to the Britomart and Queen Street.

Great staff especially when trying to sort out my voucher that I left at home....Thank you for a great stay.

  • Stayed January 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank R V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PullmanAucklandHotel, Quality and Attitude Manager at Pullman Auckland, responded to this review, 15 February 2014
Dear "R V",

Thank you for choosing to stay at the Pullman Auckland. I am delighted that you enjoyed your birthday week getaway.

We hope to have the pleasure of welcoming you back in the future.

Kind regards,

Carly Saunders
Quality and Attitude Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Luxembourg City, Luxembourg
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 February 2014

Pullman hotel is on a hill near Albert Park. Central district, shopping, reastaurants are within walking distance from the hotel. Rooms are a bit tighter than looks in the pictures. Bed was right softness, good to sleep. Bathroom small, but functional. In New Zealand they still have hot water and cold water in different taps. Breakfast normal. Free Internet very slow, did not try the charged one. Charging internet is like charging for toilet paper separatly but they did not notice it yet in New Zealand. And then they have this 1,5 % surcharge when using credit card. I did not ask what it would be when using bitcoins? Com'on, this kind on nickelin and diming is rediculous!
HVK54

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HVK54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PullmanAucklandHotel, Quality and Attitude Manager at Pullman Auckland, responded to this review, 9 February 2014
Dear "HVK54",

Thank you for taking the time to tell us about your experience at the Pullman Auckland. I am delighted that you enjoyed your stay and found the location of the hotel ideal.

Please accept my sincere apologies that you found the free Wi-Fi slow. We have a dedicated IT Manager on site to assist with any technological requirements our guests may have, and he would have been happy to address any Internet issues you may have had.

Thank you for choosing to stay with us. We hope to have the pleasure of welcoming you and your family back soon.

Kind regards,


Carly Saunders
Quality and Attitude Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Pullman Auckland

Property: Pullman Auckland
Address: Cnr Princes St and Waterloo Quadrant, Auckland 1010, New Zealand
Phone Number:
Region: New Zealand > North Island > Auckland Region > Auckland
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Green Hotel in Auckland
#5 Spa Hotel in Auckland
#10 Family Hotel in Auckland
#10 Business Hotel in Auckland
#12 Luxury Hotel in Auckland
#12 Romantic Hotel in Auckland
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Pullman Auckland 5*
Number of rooms: 347
Official Description (provided by the hotel):
With its stunning views of Auckland harbour and the city’s parks, Pullman Auckland offers guests a visual treat as well as a very warm welcome. Conveniently located in the heart of the city, the hotel provides easy access to Auckland’s numerous attractions, including the beautiful Albert Park and vibrant, cosmopolitan Viaduct. ... more   less 
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Also Known As:
Pullman Auckland Hotel Auckland Central
Auckland Hyatt Regency
Hyatt Auckland
Pullman Auckland New Zealand

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